St Ogg's, Gainsborough, Lincolnshire
St Ogg's, Gainsborough, Lincolnshire
St Ogg's, Gainsborough, Lincolnshire

St Ogg's provides in total for twenty-one clients whose needs are associated with their mental health, two of these placements are within a semi-independent unit in the grounds of the home.

All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely and comfortable surroundings that enable skilled carers to promote sound health and security.

Group: Prime Life Ltd

Person in charge: Christine Keeley (Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 21 Service Users

Registered Care Categories*: Detention Under Mental Health Act • Mental Health Condition • Substance Misuse • Younger Adults

Admission Information: Ages 18+.

Single Rooms: 21

Facilities & Services: Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Gardens for residents • Residents Kitchenette • Television point in own room

Latest Care Quality Commission* Report on St Ogg's: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 09 Nov 2017

Single room with full en-suite bathroom

Reviews

8.9 St Ogg's has a Review Score of 8.9 (8.928)

The Review Score of 8.9 (maximum of 10) for St Ogg's is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for St Ogg's in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.714 for St Ogg's is calculated as follows: ( (26 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 35 Ratings = 4.714

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.214 Points relating to the number of positive Reviews for St Ogg's is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 3 Reviews ÷ 4.2 Target = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Ogg's?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Ogg's

  • Sister of Resident/Service User
    2
  • Brother-in-law of Resident/Service User
    1

My brother-in-law is resident at St Ogg's care home, his sister and I have supported him for a considerable number of years. Despite our own best efforts, my brother-in-law has fluctuating mental problems, where at times he can be very difficult.
We visit St Oggs on a regular basis and speak with the manager and other staff whilst visiting our relative. We are always made welcome, we have been shown around to see how people are supported and cared for at the home and there is always transparency on any issues we may discuss. Our concerns are always listened to and background information or history is always accepted as helpful.
The home is always clean and there is always a cleaner at work whenever we visit. It's is notable that all of the staff speak to residents as part of a family which is reassuring. There is a nice canteen within the home, where the cook too, welcomes all and speaks in a very uplifting manner to residents.
We would highly recommend St Oggs.

How likely would you be to recommend St Ogg's? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Don't Know

St Ogg's presents as a place where the service users feel is a "home" rather than an "institution". It has a nice atmosphere. The cafeteria is beautifully decorated and if the weather is nice, the service users can sit outside and eat at the tables and chairs provided in the garden just outside the cafeteria.
The rooms are very nicely furnished and cleanliness seems to be of a high standard.
I am of the opinion the manager has an excellent team working at St Ogg's. It is clear they use a "person-centred approach" to help give the service users an individual care package, ensuring they have a happy life there.

How likely would you be to recommend St Ogg's? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I would like to inform you of the kindness and compassion of the staff at St Ogg's residential home. My brother died unexpectedly in hospital and the manager and all the staff were very helpful when my sister and I travelled to Gainsborough from Yorkshire. The manager helped us to go to the hospital to get the paperwork and register the death. As we didn't know the area it made a very difficult day bearable by driving us to these venues. All the staff have been lovely with our brother who had severe mental health problems, he was there for seven years.

How likely would you be to recommend St Ogg's? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Top 20 Large Care Home Groups 2016

Recipient: Prime Life Ltd

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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