Ridgeway House is a 31-capacity care home that specialises in providing a calm and relaxing environment, incorporating vital healthcare needs, for people suffering from forms of dementia.
The essence of the service is based around protecting the safety and security of residents, while respecting individual choice and independence to ensure that users get the most out of life.
Ridgeway House has good Care Quality Commission ratings and looks to allow staff to practice their care skills to remain up-to-date with modern care developments.
Group: St Philips Care Group
Person in charge: Gemma Bell (Manager)
Local Authority / Social Services: Lincolnshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 32 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Stroke
Admission Information: Ages 60+.
Single Rooms: 32
Rooms with ensuite WC: 27
Facilities & Services: Palliative Care • Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Ridgeway House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ridgeway House has a Review Score of 7.7 (7.739)
The Review Score of 7.7 (maximum of 10) for Ridgeway House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Ridgeway House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
Click to show a breakdown of the Review Score
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.583 for Ridgeway House is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.156 Points relating to the number of positive Reviews for Ridgeway House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.4 Target = 0.156
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by I W (Daughter of Resident) on Monday 8 May 2017. Relates to April 2017.
To go 'into care' is such a difficult decision for both the person and the family, but from being welcomed at the door onwards, we knew it would be OK!
Kindness, help, support and showing empathy and care made it a smooth transition, and the home became home.
Mum has been encouraged to engage with other residents, tempted by the food and cajoled to exercise and move to her best ability.
We have peace of mind. Mum is fine - BRILLIANT!
How likely would you be to recommend Ridgeway House? Extremely Likely
Overall Standard: Good
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Good
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Good
February 2017
Recipient: St Philips Care Group
Date: Wednesday 01 Feb 2017
There are currently no Care Home Idol entrants who have performed at Ridgeway House
