






Ridgeway House Care Centre is a residential care home situated in the historic city of Lincoln, renown for its iconic Cathedral and Castle. Ridgeway is only a 10-minute walk from Lincoln City centre and is also on popular local bus routes.
All 29 bedrooms are single rooms which were fully redecorated in 2018 to provide a cosy and comfortable home for all of the residents. 20 of these bedrooms come...
Care Provided by Ridgeway House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Full board with a choice of meals, snacks and drinks (we cater for specialised dietary requirements by arrangement).
Exclusive occupation of your room
Use of the communal lounges, dining rooms, bathrooms, and any other communal facilities
The opportunity to join in activities run by the Home and the use of any recreational facilities (you may be asked to make a financial contribution to some group activities or trips out).
Care assistance – such as with bathing, washing, medication and other personal needs - as reasonably required. Staff will be on duty both day and night.
A laundry service (not including dry cleaning).
Active involvement in your medical care by way of liaison with GP’s, nurses, dentists, and other health care providers (although some may incur an extra cost to yourself).
Our fees do not include:-
Clothing
Magazines / newspapers (save for those to be found in the communal areas)
Toiletries or other personal grooming items
Hairdressing
Medications
Health care appointments such as Chiropody or opticians
Travel costs for private trips
Private telephone costs
The price(s) shown are provided by the care home. Contact Ridgeway House for full pricing details and T&Cs.
Contact Ridgeway House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- St Philips Care Group
- Private Owned
Person in charge
- Latarnia Wheeler (Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
- Number of floors: 2
Room Information
- Single Rooms (29)
- Single Rooms with ensuite Wet Room (20)
Visiting
- Visitors warmly welcomed. Relatives can visit their loved ones at any time, and there's no need to book in advance for these personal visits. However, if you're interested in touring the home and learning more about services, Ridgeway recommends scheduling a visit in advance. This way, the dedicated team can ensure they're available to show you around and discuss how best to meet your specific needs. We're here to provide you with the information and support you require, and look forward to assisting you in any way.
Parking
- On site parking available
Ridgeway House Reviews (20)
Ridgeway House has a Review Score of 8.5 (8.491) out of 10, based on 7 reviews in the last 2 years.
Over all time Ridgeway House has 20 reviews.
My father was cared for at Ridgeway and recently passed away peacefully. All staff were exceptionally kind, attentive, always going above and beyond ensuring we were all looked after as a whole family. Their interpersonal skills, while remaining professional, provided confidence and comfort. We are very grateful and would like to thank everyone for the laughter, kindness and support.
It was our greatest pleasure to look after your father and we are grateful that you entrusted us with his care. Your kind words towards our team mean a lot and will be shared with everyone.
On behalf of us all at Ridgeway,...
My Mum lived at The Ridgeway for 3 years until she passed away in March 2026. The staff are absolutely amazing and helped Mum and me and my family navigate a very difficult period in our lives with so much care and compassion. They really are a family and the atmosphere is always upbeat and very friendly and there is always a cup of coffee and time for a chat and a hug. The activities are varied and Mum started to paint, she had never painted in her life so this was wonderful that the activities coordinator managed to persuade her to try something new. I cannot put into words how grateful my family are for the amazing care Mum received and how 'looked after' we were when Mum passed away. I wouldn't hesitate to recommend the Ridgeway to anyone, it absolutely is fabulous.
We take great pride in being a family orientated home and our relatives mean just as much to us as our residents do.
Thankyou again
Everyone involved in my grandmother's care was absolutely wonderful - she couldn't have been in any better hands. The staff are endlessly patient and put so much time into making her experience (and ours!) enjoyable. I am so grateful for the care and attention they put in, from putting her paintings up on the wall to getting her favourite yoghurts - you can tell how much they care about the residents just from being there. Eternally thankful for everyone there.
I'd never seen her wear nail varnish until she moved to Ridgeway. They brought out a talent for painting that we didn't know she had.
Thank you for making her last days comfortable and very peaceful. You were all so kind.
Many thanks to all.
I am aware that for much of the six weeks that Mum has been at Ridgeway, they have been undergoing organisational changes, and there is now a new manager in place, who seems very 'on the ball', and I hope that Ridgeway will fulfill its full potential under her management.
Thank you for taking the time to leave a review for Ridgeway House, Your thoughts are very important to us. I will share your comments with the...
I am only contacted when money is involved. I appreciate that staff are hard to get but I sometimes find the spoken English hard to understand which makes it difficult for me even though they may be doing their best.
Thank you for taking the time to leave a review, we appreciate your views. I can confirm that we have a planned maintenance and cleaning schedule in place to address the issues outlined in your review. I'm sorry if this hasn't been communicated to you by the previous manager. At Ridgeway House, I operate an open-door policy, please feel free to pop in to discuss any issues.
The whole establishment is 100% very good. I recommended my mother to stay here. The staff are superb, management are very good, everything is 100%. However, I would recommend probably two more staff members to relieve pressure on the staff.
Thank you for your kind words and positive review. The manager and her team will be delighted to hear your kind and positive words from your review and will ensure they are shared with the whole staff team. St Philips Care strive to ensure we provide a person-centred caring service to all and I am...
My mother is a very shy, anxious 90-year-old. She has been bedbound since her discharge from hospital in December 2021. Her care has been outstanding. The time, love and compassion the staff show her, at all times of day, is remarkable as they are so busy. Cleanliness is super, meals are, as she says, 'delicious'! She is checked regularly, so never lonely. Activity-wise, she doesn't take part but loved the band and carols at Christmas.
We found the care home to be extremely warm and welcoming. Staff were very attentive, considerate and always willing to help. Our experience was extremely positive and we would happily recommend Ridgeway House to others who are seeking care for a relative.
I would recommend here to anyone.
The building itself is light, airy, very clean and welcoming. Mum has a bright, spacious en-suite room, overlooking the garden, which she was encouraged to make her own with photos and ornaments.
The choice of meals available is excellent and tailored to Mum's dietary needs. Activities are available for Mum and any residents who wish to join in and Mum certainly enjoys being pampered by the hairdresser who visits once a fortnight.
I would highly recommend Ridgeway to others.
Many thanks for your review. It has been a pleasure and privilege to help your mum settle in and her infectious manner is enjoyed by both staff and other residents. We take pride in making Ridgeway a 'home from home' which provides the best care possible. Our dedicated team work together to provide...
I visit the home on a regular basis as an advocate. I find the staff responsive and helpful. They seem to know their residents well and take steps to personalise residents' experiences and to respect their preferences. As an advocate, I have not seen all the facilities on offer, but the home has a pleasant dining area and an enclosed garden courtyard. The one lounge area that I have seen is divided by a ramp into a staff section and a seating area for residents. To me, this feels a bit like a thoroughfare and quite a busy space. However, there may be quiet lounges/areas that I have not accessed and some residents do have their own sitting room.
Many thanks for your review. Ridgeway has three lounge areas, and residents are able to choose the space they prefer to spend time in, whether this is close to staff, in the television lounge or in the quieter blue room. We take pride in making sure that we fully understand each individual and are...
This is only our second visit due to the Covid situation. However, we always feel reassured that Mum is happy and well cared for. Staff are extremely welcoming and visits are very well organised to accommodate current restrictions as smoothly as possible.
Thank you very much for your review. The team at Ridgeway takes care of each resident as if they were their own parents or grandparents, creating a unique and personal plan of care for them based upon their individual needs, likes and dislikes. This supports them to live their life to the full and maintains their wellbeing.
My friend has only been in Ridgeway House for two weeks but when first contacting the home we had a good impression and feeling about the place. The staff could not have been more helpful and friendly as well as being very professional. Ridgeway House is immaculate in every way and is the best care home that I have visited by a country mile. I have had to visit many care homes all over Lincolnshire as a result of my profession and it is head and shoulders above any other care home that I have visited over the last 35 years. If you or your family have cause to use a care home then this is the one I would recommend without any doubt.
Many thanks for your comments! They are truly appreciated and I will make sure that all staff are aware of your review. Our aim is to provide care that is personalised, supportive and sensitive to the needs of the individual resident without it feeling clinical.
I myself am a Nurse / NHS Director with many years of experience of operating groups of care homes. My Mother has been a resident of this home for several years. I have absolutely no complaints. I find them considerate. The food is excellent. The staff are always pleasant and approachable. It’s very clean both inside and the outside environment too. I have nothing but praise as do all my family members for the care offered particularly through this difficult time. I don’t feel that the CQC rating reflects the overall standard currently. I accept there has been a change in management but I certainly will be contacting the CQC to offer my formal written praise for this home. I wouldn’t hesitate to recommend this home and its team.
The rooms were clean and tidy. Food was up to par and good. The manager was keen and fair.
Many thanks for taking the time to review Ridgeway Care Centre.
I have been visiting my friend in the Ridgeway for about the last 2 years. Have always found the staff friendly and helpful. Having other nursing homes I find Ridgeway very comfortable and welcoming compared to others I have visited.
My mother has been a resident for two years. We live a considerable distance away and rely on Ridgeway House for her care needs. She has needed to attend hospital as an outpatient for the last few months and Ridgeway House have organised things so we can just visit and accompany her.
Thank you for a lovely review. I know the team at Ridgeway will be happy that all your mothers' care needs are met and the team organise efficient visits to the hospital.
Kindness, help, support and showing empathy and care made it a smooth transition, and the home became home.
Mum has been encouraged to engage with other residents, tempted by the food and cajoled to exercise and move to her best ability.
We have peace of mind. Mum is fine - BRILLIANT!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
8 Bed Vacancies
Posted: 03 September 2026We can arrange a preview of the room available to prospective residents and their families.
News (0) & Events (0)
There are no news items for Ridgeway House.
There are no upcoming events for Ridgeway House.
Awards / Recognitions (1)
- 01 Feb 2017Recipient: St Philips Care Group
Accreditations
There are no accreditations posted yet for Ridgeway House.
Meet the Team (1)

Latarnia is our brilliant care home manager at Ridgeway.
She is very experienced and passionate about delivering first-class care to all our residents.
Frequently Asked Questions about Ridgeway House
What types of Care is Ridgeway House registered for?
Older Person Care, Dementia, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Ridgeway House have?
There are 29 Single Rooms.
What are the Facilities & Services at Ridgeway House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Ridgeway House to the centre of Lincoln?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ridgeway House to verify any information. View our terms and conditions. Ridgeway House has an Enhanced Service -more info.