Wainfleet Care Home provides outstanding Residential and EMI Residential care within a beautiful care home in Wainfleet, a small market town just off the east coast of Lincolnshire.
The home is part of a quite residential estate. The modern building is designed for the needs of their elderly residents and a dedicated team of staff work hard to make everyone feel relaxed and at home.
The home provides general residential care to those who require assistance with day to day tasks whilst also catering for the needs of those with dementia. Care and support is available on a short or long term basis, accepting both local authority and private funded residents.
The home activities co-coordinator works with the residents to provide a full programme of entertainment and activities month on month.
Group: Halcyon Care Group
Person in charge: Jill Lawie (Manager)
Local Authority / Social Services: Lincolnshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 43 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Visual Impairment
Admission Information: Ages 60+.
Single Rooms: 43
Rooms with ensuite WC: 4
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises
Latest Care Quality Commission* Report on Wainfleet Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.2 (maximum of 10) for Wainfleet Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Wainfleet Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.683 for Wainfleet Care Home is calculated as follows: ( (43 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 60 Ratings = 4.683
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.483 Points relating to the number of positive Reviews for Wainfleet Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 = 3.25
Target of 8.6 positive Reviews (43 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8.6 Target = 0.233
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Wainfleet Care Home has a Review Score of 8.2 (8.166) from 5 Reviews
Review submitted from a Postal Card by Caroline O (Wife of Resident) on Monday 31 July 2017. Relates to June 2017.
My husband is in the home with dementia. The staff are always welcoming and helpful. They are always busy with residents. Having looked after my husband 24/7, I know how hard it is to keep the home clean and my husband and I think and know the home succeeds in this.
The emails are excellent and always presented well.
It's a very demanding job and the staff rise to each challenge remarkably.
How likely would you be to recommend Wainfleet Care Home? Extremely Likely
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Review submitted from a Postal Card by Tina W (Daughter-in-law of Resident) on Monday 12 June 2017. Relates to May 2017.
My father-in-law is resident at the care home, he is very settled and well cared for by professional carers who do their job extremely well. Staff are welcoming, personable and very good at their job. People are caring and friendly. The food is fresh, well prepared and to a very good standard. I am so pleased that my father-in-law is well cared for and settled in the home. The room is a little tired and could benefit from a refurb. Theis is the only slightly negative comment that I would have.
How likely would you be to recommend Wainfleet Care Home? Extremely Likely
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Review submitted from a Postal Card by Derek J (Son of Resident) on Monday 27 March 2017. Relates to February 2017.
When the time came to look at homes for my dad, it was suggested to visit several homes which I did and Wainfleet Care Home stood out by far. On our first visit, we were told we would become part of the family and how true that became.
During his stay, dad has been treated with nothing but kindness and consideration. His health and mobility improved during his stay and dad was encouraged to join in the activities, initially reluctant on his part, but which he began to enjoy.
I stayed with dad the few days before he passed away. The support and kindness of the staff to both dad and myself was a blessing. I cannot thank the staff enough for what they did for dad and our family during his stay and the last few days of his life. What an amazing, dedicated team.
How likely would you be to recommend Wainfleet Care Home? Extremely Likely
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Review submitted from a Postal Card by Ida K (Wife of Resident) on Friday 13 January 2017. Relates to December 2016.
All staff here are professionals in their own jobs. Smartly dressed, friendly, caring and concerned about all patients.
They deserve to be cared for too and deserve any pay increase whenever possible.
How likely would you be to recommend Wainfleet Care Home? Extremely Likely
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Review submitted from a Postal Card by David & June B (Resident) on Friday 23 October 2015. Relates to October 2015.
My wife and myself enjoyed a very comfortable respite stay at this care home. All the staff were very pleasing and the home had a very happy atmosphere. We enjoyed all the delicious meals and our room was spacious and nice to have a carpet and tv. The corridors wee bright and sensory and we loved all the displays on the wall. We cannot fault this care home and cannot praise each member of staff in their roles highly enough. With our sincere thanks.
How likely would you be to recommend Wainfleet Care Home? Extremely Likely
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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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There are currently no Care Home Idol entrants who have performed at Wainfleet Care Home