The Willows Care Home has been caring for older people for over twenty five years and has established an enviable reputation for excellent care.
The home offers person centered care in a warm, homely, friendly and peaceful atmosphere. Carers offer all residents excellent levels of care and support that is right for them. Care services are tailored around each individual to meet their specific needs and requirements. Families and friends...
The Willows Care Home has been caring for older people for over twenty five years and has established an enviable reputation for excellent care.
The home offers person centered care in a warm, homely, friendly and peaceful atmosphere. Carers offer all residents excellent levels of care and support that is right for them. Care services are tailored around each individual to meet their specific needs and requirements. Families and friends are also encouraged to be involved in the home life as much as possible.
The Willows Care Home place great emphasis in promoting independence by planning activities and exercises based on residents personal needs. This helps stimulate people both physically and mentally. The Activities Coordinator will at all times ensure that individuals are invited to join in events and activities that take place, along with families and friends who are also welcomed.
To visit the home and view the amenities, please feel free to pop in for a cup of tea or telephone for further information.
Fees are charged according to the needs of the service user. Care fees do not include hairdressing, chiropody or any other expenses. For top fees and for further details, please contact the registered manager Priya Nahil.
The price(s) shown are provided by the care home. Contact The Willows Care Home for full pricing details and T&Cs.
Contact The Willows Care Home to confirm what's included and get a personalised quote:
The Willows Care Home has a Review Score of 9.4 (9.445) out of 10, based on 9 reviews in the last 2 years.
Over all time The Willows Care Home has 33 reviews.
I can't thank everyone who cares for my nan enough. She is always clean, happy and well kept. I can see the way she interacts with everyone, how happy she is. She is bed bound, so her skin is always in good condition and the staff give her enough time to chat and care for her. When speaking to my...
I can't thank everyone who cares for my nan enough. She is always clean, happy and well kept. I can see the way she interacts with everyone, how happy she is. She is bed bound, so her skin is always in good condition and the staff give her enough time to chat and care for her. When speaking to my nan she says she is well looked after. The only difference, to email wgeb running low on wash items as I can't always get.
Dear Catherine, thank you so much for your kind words. It means a great deal to know that your nan is happy, well cared for and enjoys the time she spends with our staff. We'll also make sure the team are aware of the wash items so we can help ensure she always has everything she needs. Thank you again for your trust and support.
My brother in law arrived at The Willows after struggling along at home for several weeks. The care is exceptional. The staff are caring and very helpful. Meals and routine supreme. Management are intuitive to every residents needs and go beyond expectation to make their stay comfortable and...
My brother in law arrived at The Willows after struggling along at home for several weeks. The care is exceptional. The staff are caring and very helpful. Meals and routine supreme. Management are intuitive to every residents needs and go beyond expectation to make their stay comfortable and appropriate to their individual needs. I really cannot recommend this establishment highly enough. Never mind the rest. Go to the best. Excellent care.
We are so pleased that your brother-in-law feels cared for, comfortable and supported at The Willows. Our team work very hard to provide not only the highest...
Dear Val,Thank you once again for taking time to review us.
The Willows Care Home might not look like a 5* establishment but it certainly makes up for it in the kindness and care given to residents. Management + staff are always happy to take on any question I have and take them on board and act if appropriate if there is ever an issue (this doesn't happy...
The Willows Care Home might not look like a 5* establishment but it certainly makes up for it in the kindness and care given to residents. Management + staff are always happy to take on any question I have and take them on board and act if appropriate if there is ever an issue (this doesn't happy often) they will contact me immediately! The home is always very clean, staff work hard to maintain high standard. The food is second to none - dad would say especially the puddings.
Thank you so much for your kind words. We truly strive to provide the very best care for our residents, and your feedback means a great deal to us. It was a pleasure to look after your father during his time at The Willows.
My mum has been in care for two plus years . At start she was uncooperative to the care but the carer have taken time to get my mum to trust them. Mum is included in the activities and lights up when they speak to her. And keep me informed with all that is going kn with mum
My mum has been in care for two plus years . At start she was uncooperative to the care but the carer have taken time to get my mum to trust them. Mum is included in the activities and lights up when they speak to her. And keep me informed with all that is going kn with mum
Thank you for taking the time to review The Willows. We continue to strive to provide the best possible care to our residents in a friendly, clean and caring environment. All the feedback received is carefully reviewed and considered.
I think its the best care home. I think carers a really good. Food is really food. Everything is really good including the activities.
I think its the best care home. I think carers a really good. Food is really food. Everything is really good including the activities.
Thank you so much for your positive review we are really glad that you enjoy staying with us and we love having you at The Willows.
From the moment we arrived, for emergency respite, Dad was treated with care and dignity. His needs always came first with safety, being paramount in the eyes of The Willows staff and management. Staff are excellent, they can't do enough for us. Management is excellent, always kept in the loop and...
From the moment we arrived, for emergency respite, Dad was treated with care and dignity. His needs always came first with safety, being paramount in the eyes of The Willows staff and management. Staff are excellent, they can't do enough for us. Management is excellent, always kept in the loop and support for us was immense. Overall, The Willows has excelled for us as a family and we would definitely recommend to others. Thank you to you all.
Thank you for your kind words. We're delighted to hear that your dad was cared for with dignity and that you felt supported by our team. Your recommendation means a lot, and well share your feedback with our staff. It was our privilege to care for your dad, and we wish you and your family all the best.
My Mother has been a resident at The Willows for 18 months. The sensitivity and dedication of the staff to residents with widely varying needs have been plain to see. The home was recommended to me by the husband of a previous resident. As he said you only have to talk in there to feel it is a...
My Mother has been a resident at The Willows for 18 months. The sensitivity and dedication of the staff to residents with widely varying needs have been plain to see. The home was recommended to me by the husband of a previous resident. As he said you only have to talk in there to feel it is a loving environment!
Thank you so much for your kind words! We are truly grateful for your trust in The Willows and are delighted to hear that your mother has felt at home with us. Our team is dedicated to providing compassionate, personalised care, and it means a lot to know that this has been evident in your experience.
My uncle was taken to The Willows for respite care on 9th October. I have been to see him 3 or 4 times since, afraid I can't comment on activities or cost. He is in a very clean room and from being mostly asleep and barely monosyllable, he is now quite talkative! He remarks that the staff are...
My uncle was taken to The Willows for respite care on 9th October. I have been to see him 3 or 4 times since, afraid I can't comment on activities or cost. He is in a very clean room and from being mostly asleep and barely monosyllable, he is now quite talkative! He remarks that the staff are lovely and I have seen that they are very attentive to his needs and are very caring in attitude. I have been offered coffee or tea etc each time I've been and appreciate that my knowledge is limited but I have been extremely impressed with what I have seen, especially with staff care.
Staff at The Willows are lovely people, they make you feel most welcome with a smile and a cup of tea. They are very caring, friendly and helpful people.
Staff at The Willows are lovely people, they make you feel most welcome with a smile and a cup of tea. They are very caring, friendly and helpful people.
Thank you for speaking to us and then leaving a lovely review. We are delighted to hear that you had a positive experience with our home and staff. Our team is dedicated to providing a warm, safe and supportive environment for all of our residents. It means a lot to us that you've taken the time to share your feedback and we will continue to strive for the best care possible.
The Willows is an exceptional care home where the welfare and care of residents are always their main focus. The communication with residents and families is excellent. Above all, they are a team - be they the owner, manager, carers, cooks, housekeepers or handyman. They support each other, us as a...
The Willows is an exceptional care home where the welfare and care of residents are always their main focus. The communication with residents and families is excellent. Above all, they are a team - be they the owner, manager, carers, cooks, housekeepers or handyman. They support each other, us as a family, and our family member and their resident. We would not have entrusted the care of both our mums to them if we had not been impressed with the level of care and the family-orientated ethos.
Thank you so much for your other verbal and written compliments and finally this very positive review. All the staff at The Willows greatly appreciate your support and positive comments, and we will always strive to maintain the high standards that you have experienced.
My husband's uncle was placed at The Willows in January 2024. From the day he went in, care has been excellent. The staff are brilliant. He is a very solitary person, very deaf and has lived on his own for 50 years since his parents died and doesn't like mixing, but the staff (manager) found him a...
My husband's uncle was placed at The Willows in January 2024. From the day he went in, care has been excellent. The staff are brilliant. He is a very solitary person, very deaf and has lived on his own for 50 years since his parents died and doesn't like mixing, but the staff (manager) found him a comfortable room with a TV and he is quite happy. Cannot thank them all enough.
Thank you so much for your kind words! We're delighted to hear that your husband's uncle had a positive experience at our care home. Providing a warm, supportive environment for our residents is our top priority and we're thrilled that you noticed our efforts. Your feedback means the world to us...
Thank you so much for your kind words! We're delighted to hear that your husband's uncle had a positive experience at our care home. Providing a warm, supportive environment for our residents is our top priority and we're thrilled that you noticed our efforts. Your feedback means the world to us and we look forward to continuing to provide exceptional care to our residents and their families. Please don't hesitate to reach out if there's anything else we can do for you.
My uncle wanted to return from the hospital back to The Willows Care Home. To finish the last few weeks of his life. This is the place we felt cared for by the staff and management of the home. They took care of all his needs, treated him with respect and made him feel "at home". A big thank you to...
My uncle wanted to return from the hospital back to The Willows Care Home. To finish the last few weeks of his life. This is the place we felt cared for by the staff and management of the home. They took care of all his needs, treated him with respect and made him feel "at home". A big thank you to all the team at The Willows for everything they have done during the last few years.
Thank you so much for taking the time to share your experience at The Willows Care Home, and we are pleased to hear that your uncle felt cared for at our home. Ensuring compassionate and personalised care for our clients is our top priority, and it's wonderful to know that our care team made him...
Thank you so much for taking the time to share your experience at The Willows Care Home, and we are pleased to hear that your uncle felt cared for at our home. Ensuring compassionate and personalised care for our clients is our top priority, and it's wonderful to know that our care team made him feel at home. Your positive review is incredibly valued, and we're equally appreciative of your kind words about our management team.
My initial thoughts pertaining to placing Mum in a care home were soon overcome. The management and staff provide care, support and comfort to the family and visitors. Can't fault my mum's stay as respite. Thank you. Very grateful!
My initial thoughts pertaining to placing Mum in a care home were soon overcome. The management and staff provide care, support and comfort to the family and visitors. Can't fault my mum's stay as respite. Thank you. Very grateful!
Thank you very much for your time to give us a review and verbal feedback. We will continue to improve our facilities and quality of care in future.
I really cannot thank The Willows Care Home enough for the care they provided my grandmother in November when we needed respite. From the moment we were greeted at the door, I knew she was going to be very well looked after. The staff are very friendly and their care was excellent!
I really cannot thank The Willows Care Home enough for the care they provided my grandmother in November when we needed respite. From the moment we were greeted at the door, I knew she was going to be very well looked after. The staff are very friendly and their care was excellent!
Thank you for your kind words, and thank you for taking the time to give us the feedback. We will continue to deliver the personal-centred care our residents truly deserve.
Staff go above and beyond, extremely helpful and well informed. The facilities are spotless. Cannot praise highly enough.
Staff go above and beyond, extremely helpful and well informed. The facilities are spotless. Cannot praise highly enough.
Thank you for taking the time to review us and for submitting such a lovely review. We always appreciate feedback from residents or resident's relatives and friends as we constantly try to give our residents the best possible care.
Our uncle likes it here and we feel he is very well taken care of.
Our uncle likes it here and we feel he is very well taken care of.
Thank you for taking the time to review us and your very positive review, we always try to give our residents the best possible care and support.
I would recommend this assisted living home to my friends and family. The management and staff are excellent.
I would recommend this assisted living home to my friends and family. The management and staff are excellent.
Thank you for taking the time to review The Willows, we have acknowledged your feedback and we always look at ways where we can improve our service.
The carers and all the staff at The Willows Care Home work really hard, they not only care for the residents but also any family members from the minute you walk through the door. They keep you informed on what the resident has been doing and the range of activities is a really big hit, you only...
The carers and all the staff at The Willows Care Home work really hard, they not only care for the residents but also any family members from the minute you walk through the door. They keep you informed on what the resident has been doing and the range of activities is a really big hit, you only have to look at the residents' faces to see how they enjoy themselves. The food was amazing and the care was outstanding. I would highly recommend and the safety was excellent.
Thank you for the encouraging and kind words, our staff will really appreciate this feedback. At The Willows we will continue to strive for the best care possible for our residents.
My mother came to The Willows for respite care. Whilst she was there she was cared for in a very compassionate and caring manner. The staff were especially attentive to her needs and nothing was too much trouble.
My mother came to The Willows for respite care. Whilst she was there she was cared for in a very compassionate and caring manner. The staff were especially attentive to her needs and nothing was too much trouble.
Thank you very much for your positive feedback. We will continue to provide the best possible care to all our residents.
All staff at all times were very welcoming. Nothing was too much trouble. I have nothing but praise for the staff. I would recommend The Willows to anyone. Mum was originally due to stay for a couple of weeks of respite care but stayed a little longer. The staff were very friendly and engaged with...
All staff at all times were very welcoming. Nothing was too much trouble. I have nothing but praise for the staff. I would recommend The Willows to anyone. Mum was originally due to stay for a couple of weeks of respite care but stayed a little longer. The staff were very friendly and engaged with Mum at all times and included her in the many activities they provide for their residents. I would like to thank the manager for her administrative help and support.
Thank you for taking the time to submit this very positive review, we really appreciate it.
At The Willows we always strive to give the best possible care to our lovely residents and it is wonderful when this is acknowledged.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 26 Single Rooms and 2 Couples/Companion Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
5.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows Care Home to verify any information. View our terms and conditions. The Willows Care Home has an Enhanced Service -what an Enhanced Service includes.