Woodlands Court

Boston Road, Kirton, Boston PE20 1DS

Woodlands Court is a fifty four bed dual registered nursing / residential care home providing for clients whose needs are associated with old age, dementia and their physical disability.

Based in the village of Kirton, near Boston, the home is set in 3 acres of beautiful woodland.

Their manager Amanda Perrins has worked in the care industry for over a decade, the last 6 years with Woodlands. Care professionals place a strong emphasis on "Home" and deliver care to an extremely high standard. All staff are friendly and supportive; the home is comfortable and relaxed.

Please come and take a look for yourself, they would be happy to show you around and to answer any queries or questions you may have.

Group: Capital Care Homes

Person in charge: Amanda Perrins (Registered Manager)

Local Authority / Social Services: Lincolnshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 54 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Colitis & Crohn's Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Stroke

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 40

Shared Rooms: 7

Rooms with ensuite WC: 4

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Independent Living Training • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Woodlands Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9 (maximum of 10) for Woodlands Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Woodlands Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.55 for Woodlands Court is calculated as follows: ( (38 Excellents x 5) + (17 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 60 Ratings = 4.55

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.463 Points relating to the number of positive Reviews for Woodlands Court is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.8 positive Reviews (54 registered maximum number of service users ÷ 5). 5 Reviews ÷ 10.8 Target = 0.463

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9 Woodlands Court has a Review Score of 9 (9.013) from 5 Reviews


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Woodlands Court?

  • Extremely LIKELY
    4
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Woodlands Court

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    2

I'm sure that Woodlands Court is the best care home in the area! Until my recent retirement, I was CEO of a multi-award-winning international company. I understand the hard behind-the-scenes work required to provide such an excellent facility and services. My dad needed full-time care. I researched and assessed 6 care homes and none came close to the standards of Woodlands. Staff are the most important aspect of any business and I am in awe of each and every member of the team at Woodlands Court. Excellence was evident from everybody who cared for my dad. Exceeding the requirement is the norm for these cheerful, diligent and exceptional people who constantly demonstrated that nothing was too much trouble. Spotless, well kept, bright and superbly equipped facilities: an outward sign of the immaculate underpinning management ethos. Please reward this wonderful care home by entrusting your loved family member to their care. Thank you Woodlands for every good day that you gave to my dad!

How likely would you be to recommend Woodlands Court? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Amanda Perrins, Manager at Woodlands Court responded to this review on 02 May 2018:

Thank you, Ben, for you for taking the time to share your experience with other potential service users and their families. The role of a care worker is a difficult one these days, therefore, recognition for their efforts is appreciated.

I never heard a cross word. The staff were always kind and caring. They have a difficult job and it was done with dignity.

My mum was cared for very well and I was especially touched by the care when she was dying and for the staffs support to me and mum at such a difficult time.

How likely would you be to recommend Woodlands Court? Extremely Likely

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Average Rating:   4.5 out of 5

Amanda Perrins, Registered Manager at Woodlands Court responded to this review on 09 Feb 2018:

Shirley,
On behalf of all the staff at Woodlands Court, I would like to thank you for your kind words and taking the time to share your thoughts with others, this means a lot to all the staff.
Regards
Amanda.

My father came to Woodlands Court in 2012 after a traumatic episode in hospital. We were relieved to find somewhere for him to live that was supportive and caring. Throughout my father's 5 years at Woodlands Court I had reason to be grateful to all the staff who unfailingly supported and cared for my father through some very difficult times. Their care meant that my father felt safe and avoided hospital admission on many occasions. I have great respect and admiration for the managers, nurses, care staff, cooks and cleaners.

How likely would you be to recommend Woodlands Court? Extremely Likely

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Average Rating:   4.7 out of 5

My mum is very happy at Woodlands Court and it was her choice to be there when it became impossible to live at home. She had several post-hospital stays previously.
Recently moved from the house to the bungalows which is lovely. Her room looks out onto the garden and they have hung her family photographs on the walls.
The staff are very friendly and helpful. October 2017 My mum passed away peacefully at Woodlands Court. The staff were very kind and helpful. They have liaised with the coroner and GP making it less painful to achieve results.

How likely would you be to recommend Woodlands Court? Likely

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Average Rating:   4.2 out of 5

Amanda Perrins, Registered Manager at Woodlands Court responded to this review on 13 Nov 2017:

Thank you for your kind comments, they are invaluable to the team who worked hard on a daily basis to care for your mum before she passed away. Your mum was a popular member of our Woodlands family who is sadly missed by our team and service users who became her friends.

A difficult time here was facilitated by the amazing staff. Every member of the team from the manageress to the cleaning ladies were caring, compassionate and helpful. The food was home cooked on site and was varied, appealing and nutritious. Very important. We certainly recommend this home.

How likely would you be to recommend Woodlands Court? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

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