The Rookery Care Home

130 Church Street, Eastwood, Nottingham, NG16 3HT
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9.8 34 Reviews
  • The Rookery Care Home, Nottingham
The Rookery Care Home was established in 1984 and is housed in a Grade II listed building encompassing purpose-built accommodation.

The Rookery is thriving under new management since 2015 and has been graded as 'Good' in all the categories in latest CQC inspection report (August 2016).
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £825 – £900
  • Self-Funded Residential Dementia Care: £825 – £900
  • RESPITE Self-Funded Residential Care: £825 – £900
  • RESPITE Self-Funded Residential Dementia Care: £825 – £900

Local Authority residents are charged only Local Authority official rates and there is no "Top-Up".

These prices are only a guideline, please contact The Rookery Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Dual Care Ltd

Person in charge

  • Lynne Brewell (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • As per CQC and Local Authority Regulations
  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Here at The Rookery you are welcome to visit at any time and stay for as long as you may like. You are welcome to sit in the lounge or in the bedroom or if you like, take your friend / relative for a day out.


    We would recommend, if you are coming from far away to call before you leave, just in case the person you are visiting has gone out or has a doctor/GP appointment.

Parking

  • Numerous parking places are available on the road in the front and on the side. Limited parking slots are also available within the Rookery building premises.

The Rookery Care Home Reviews (34)

9.8

The Rookery Care Home has a Review Score of 9.8 (9.795) out of 10, based on 11 reviews in the last 2 years.
Over all time The Rookery Care Home has 34 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Rookery Care Home
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Total of 34, showing 21-34
Review from Dawn W (Daughter of Resident) published on 18 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been in The Rookery for the last four years. In that time, he has always been very well looked after and cared for. He is always clean and well-fed. The staff are excellent; always very helpful, and whilst this pandemic has been on, nothing is too much trouble for them. I only had to ring
up and they would sort things out for me.
Reply from Lynne Brewell, Manager at The Rookery Care Home

Thank you so much for your kind words; it really is appreciated by all the team here at The Rookery.

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Review from Matthew W (Son of Resident) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Rookery is Mum's home, rather than just "a care home", the staff are more than just carers, they are Mum's friends. The Rookery is an interesting and welcoming home, with varied areas for the residents, plenty of space and light. Staff are always friendly and chatty, Mum really appreciates all they
do for her. They know exactly how to lift Mum's spirits. Mum's diet has improved so much since moving in, she is fitter and healthier and has been gently encouraged to eat a far more varied menu. Mum's room is comfortable, and I was able to personalise it with her photos and other mementoes. I know Mum is happy, safe and well.


Staff efforts through the pandemic have been above and beyond the call of duty. I have been able to chat with Mum even when unable to visit, but also to talk with the staff and know exactly how things are going. I am so pleased and grateful that Mum has been at The Rookery through this time.

Reply from Lynne Brewell, Manager at The Rookery Care Home

Thank you so much for your kind words, it's lovely to have some positivity in these difficult times.

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Review from Peter H (Husband of Resident) published on 17 December 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was worried about my wife going into care, but for the last year, I am so grateful for the care she has been given and all the help the staff have given me. I can't think of anything I'm not satisfied with. My wife has a few health problems and the staff take all those into consideration. Thanks to
the manager and all the fantastic staff.
Reply from Lynne Brewell, Manager at The Rookery Care Home

Thank you for taking the time and trouble to write a review, we really appreciate your kind words, and it is our pleasure and privilege looking after your lovely wife.

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Review from E C (Friend of Resident) published on 9 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm and friendly place, very caring staff.
Reply from Lynne Brewell, Manager at The Rookery Care Home

Many thanks for taking the time to write a review. We really appreciate you taking the time and trouble and value your opinion.
Kind Regards.

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Review from D R (Daughter of Resident) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mamma is in this home and the staff are fantastic.
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Review from H K (Friend of Resident) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited The Rookery to see a friend who was staying at the home. This is a bright and very friendly home. The staff are very attentive and go the extra mile for all the residents. There is a new manager here who is friendly and really approachable. The residents are well cared for and they have pets
- a dog and a bird. There is a really homely atmosphere and I would recommend this home.
Reply from Lynne Brewell, Manager at The Rookery Care Home

Many thanks for taking the time to review our home. Your comments are very much appreciated.

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Review from C E (Niece of Resident) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Comfortable and caring place. Staff friendly, caring and always warm and cheerful.
Reply from Lynne Brewell, Manager at The Rookery Care Home

Many thanks for taking the time to submit a review of our home and the positive feedback you gave us.

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Review from M P (Niece of Resident) published on 28 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are pleasant and welcoming. The manageress is brilliant and keeps me up to date with my aunt's progress. We always have a cuppa and biscuit and a laugh and a joke.
Reply from Lynne Brewell, Manager at The Rookery Care Home

Thank you for your kind words and taking the time to send in a review. We look forward to seeing you again very soon.

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Review from Connie A (Resident) assisted by family/friend published on 8 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are extremely helpful and caring.
I left my own house to live here six months ago and I am thankful that it is such a homely place to live.
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Review from Tracy W (Daughter of Resident) published on 2 August 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mum has recently stayed at The Rookery care home in Eastwood for one week's respite. She was very nervous prior to her stay as this was her first ever visit in a care home. This was understandable but she needn’t have, as she soon settled in. The staff were lovely and Mum was well cared for, it’s
like a family community, a lovely old building with lots of character. When I’ve visited, even though the staff are kept busy, there was always a good atmosphere and nothing was too much trouble.
Reply from Donna Atchinson, Manager at The Rookery Care Home

The management of the Rookery Care Home greatly appreciate and value the views of one of our service users. We as a team pledge to continue to provide best possible service to our worthy residents while keep looking to improve it from time to time.

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Review from J L (Daughter of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father stayed for six weeks respite care following a hospitalisation for a similar time period. The home and all its staff were wonderful in getting him back on his feet, building up his strength and keeping him motivated. The staff were all wonderful and really did care for him like one of their
own family. I would really recommend it.
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Review from John B (Son of Resident) published on 27 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have had no regrets about my mother being in The Rookery. She is looked after very well with plenty of care and attention. The management and staff are excellent and always available to me if I have anything I need to know.
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Review from John H (Brother of Resident) published on 29 January 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My brother has been a resident in this care home for a year now. Has settled in very well, the staff are very friendly and understand his needs as he has learning difficulties. It is like home from home.
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Review from Ray G (Husband of Resident) published on 21 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The problem I find is the front and rear gardens - they could do with a makeover. This would possibly give the ambulant residents the encouragement to sit outside in good summer weather and also give the non-ambulant residents the opportunity to just look at the plants and flowers from their outside
seating.
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Current Review Score: 9.8 (9.795)

Overview of Review Score

The Review Score of 9.8 (9.795) out of 10 for The Rookery Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.795 for The Rookery Care Home is calculated as follows: ( (106 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 132 Ratings = 4.795
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Rookery Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2021

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

LYNNE

LYNNE BREWELL

Job Title: Registered Manager Joined: 2018

Lynn Brewell is an experienced manager who has been working in the care sector now for the past 30 years. She is passionate and dedicated about promoting residents rights and proactive involvement in the care home.


Previous to Care Manager role Lynn was registered Nurse for 20 Years


Lynn is a loyal, committed and hardworking manager who strives to make a difference to the lives of our elders at the care home. She has successfully managed to foster positive working relationships with representatives of the local authority and residents family members.


Lynn has been working at the Rookery Residential Care home since 2018 and during this time she has made the care home a 'home from home' environment for all our residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Rookery Care Home to verify any information. View our terms and conditions. The Rookery Care Home has an Enhanced Service - more info.