Heaton House Care Home

9 Greenmount Lane, Heaton, Bolton BL1 5JF
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2 Reviews
  • Heaton House Care Home, Bolton
Heaton House Care Home is a warm, homely residential facility dedicated to providing exceptional care and support for up to 21 residents. Since its acquisition in June 2022 by new owners, experienced professionals with a strong background in elderly car, the home has continued to prioritise a high standard of compassionate, person-centred care.

With 24-hour assistance available, Heaton House staff are committed to maintaining the dignity and independence of each resident. The care team focuses on creating a respectful, inclusive environment, where personalised care plans ensure each resident’s individual needs and preferences are met. Residents are kept actively informed and involved in decisions about their care, fostering a sense of community and well-being.

Under the leadership of the new Home Manager, Heaton House has become a trusted space for residents seeking a supportive, engaging, and caring environment. Whether providing daily support or simply being a warm presence, the staff at Heaton House are dedicated to enriching the lives of residents with respect, dignity, and compassion at every step.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £771 – £771
  • Self-Funded Residential Dementia Care: £771 – £771
  • RESPITE Self-Funded Residential Care: £771 – £771
  • RESPITE Self-Funded Residential Dementia Care: £771 – £771

These prices are only a guideline, please contact Heaton House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • John Simpkin (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS & Private
  • Ages 54+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (0)

Visiting

  • Please note mealtimes are protected, visiting family members will be worked around these times.

Parking

  • Parking on side road.

Heaton House Care Home Reviews (2)

Over all time Heaton House Care Home has 2 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

I would not hesitate in recommending Glenhomes. Not only did all staff care for my grandmother in a professional, dignified and excellent manner, they also provided fantastic support and care to the extended family. In particular my mother at an upsetting period of time.

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Overall Experience  Overall Experience 5.0 out of 5

My mum was treated with the utmost care, dignity and respect at all times. I was treated the same. Queries were always answered promptly and to satisfaction.


During the last 3 weeks, the staff and management went beyond their brief, no matter how busy the staff were. Food was of a high nutritional

standard (I have tasted) and very well presented. Any medical queries were very quickly referred to a GP and/or district nurse. In short, I would recommend Glenhomes to anyone.

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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Dec 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

Ish

Ish Patel

Job Title: Director

Joined: 2022

Heaton House Care Home on Greenmount Lane, Bolton, was Purchased in 2022 by Mr Ish Patel.


Mr Patel originates from India a small village called Navsari from a young age moved to the UK, where he now lives with his wife and children at their family home in Bolton.


He first purchased the Heaton House in early 2022, which he now runs along with his son Mr Hiral Patel.


Heaton House is a family-owned and managed care home. They strive to provide the best service for all their residents and their families.


Mr Patel is very passionate about the quality of care our residents receive within the home.


He always interacts with the residents and goes out of his way to make sure they are comfortable, with the staff following all policies and procedures.


Mr Patel also takes time out to attend the events of the home, also participating in the 10k walk for dementia.

Hiral

Hiral Patel

Job Title: Home Manager and Director

Joined: 2022

Mr Hiral Patel started with Heaton House in 2022 as the home's Finance Director, alongside his father Mr Ish Patel.


Mr Patel implemented many changes across the home to help staff effectively run the home.


Mr Patel has brought in many policies and procedures in accordance with CQC regulations, making sure these are in place and adhered to by all.

He keeps track of all risk assessments within the home as well as making sure all maintenance is completed where needed.


Mr Patel always ensures his staff are trained to high standards, making sure they receive up-to-date training on-site and off-site.


He worked alongside a Care Docs company and implemented the care docs system throughout the home. Mr Patel ensured the staff were fully trained to effectively run the care doc system. This has helped accurately input all information directly onto the resident's care plans making sure these are all up to date with full information.


Mr Patel works alongside Deputy Manager making sure the residents are all looked after in a person-centred approach.


He is currently working through Level 5 Adult Care qualification, which will support him and the team with the smooth running of the home.


Mr Patel is qualified in the following:


Finance Degree,
Safeguarding,
Dementia,
Equality and Diversity,
Infection Control,
DOLS,
Risk Assessments,
Fire Safety,
Manual Handling,
Medication - Train the Trainer,
Food Safety,

Frequently Asked Questions about Heaton House Care Home

What types of Care is Heaton House Care Home registered for?

Older Person Care, Dementia, Eating Disorders, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Detention Under Mental Health Act, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Heaton House Care Home have?

There are 21 Single Rooms.

What are the Facilities & Services at Heaton House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Heaton House Care Home to the centre of Bolton?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heaton House Care Home to verify any information. View our terms and conditions. Heaton House Care Home has an Enhanced Service - more info.