Spennymoor

and support given to her, she managed to reach a grand old age of 92 before she passed away.
The place has a friendly family atmosphere about it that I doubt exists in other care homes. In fact, myself and my sister visited a number of other care homes before we chose Spennymoor and I have to say, none of them were in the same league.
My first impression was it was more like a lovely B&B than a care home. Having visited my mother many many times since I have no reason to change that view, it always being spotlessly clean, warm and the staff friendly and accommodating. Highly recommended.

trouble for them. During the last week of our auntie's life we spent many hours at her bedside and the staff were supportive and reassuring to all the family. The love and care they showed Auntie was amazing and although it was a very sad time, we were happy that she couldn't have been in a better place. Thank you all so much.

for the time and reassurance you gave me and my family. We will always remember how warm and welcoming you all were at Spennymore.

and helpful whenever we met them. They did a great job looking after him during his stay. They facilitated visits whenever we wanted them, despite the constraints imposed by the Covid epidemic.
Sadly my dad passed away recently, and the whole family are certain that he could not have been looked after any better elsewhere. I'd finally like to thank the staff for the care and support they gave to my mum during my dad's final hours and after his death.

there during the festive season. She knew the staff well, and it was only natural when the time came to put Mum in this care home, as we already knew its brilliant reputation for care and the needs of its residents.
Staff would go out of their way to visit Mum; even on their days off, they would turn up, and when I questioned why they are visiting her whilst off shift, the reply was, "because that's what we do, we are never away really".
Mum was on "end of life care" in her final weeks, and I and my sister take comfort knowing that Mum was in the best place possible and was well looked after and cared for.
This care home is the best place to be for a loved one.

compassionate and loving care for my mum, they always made sure any family visiting was comfortable and supported us in every way. They provided refreshments during the long periods of time we spent with Mum, some staff even came in on their days off to provide additional care and support.
I could not think of a better environment for my mum to have spent her final days before passing peacefully with her family present.

decorated.
Everything you would hope to find when looking for a home for a loved one Spennymoor management and staff have managed to create; it gives great peace of mind leaving a loved one in their care.

It almost feels like Spennymoor is run like a big family house. My mum loves to eat and she says that all the meals are delicious. My mum is so well looked after, and she now looks much healthier than she did when she went in. During these Covid times, the staff have been great at helping my mum keep in touch with family via FaceTime, and on my first face to face visit recently, they couldn’t have been more welcoming and friendly. I would highly recommend Spennymoor.

herself at home. The care and love she has received there has been outstanding. She is settled, happy and her health has improved visibly during that time. The support we have received has also been invaluable as we have adjusted to the change, and we are very grateful to the management and staff for their continued commitment to Mum’s welfare and our happiness as a family. We receive a warm welcome every time we visit and we are always struck by the knowledge, experience and professionalism of the carers. The quality of the care they give is exceptional and we consider ourselves very fortunate to have chosen such a dedicated team of people to look after my Mum.

ensuring she is comfortable and always smartly dressed and clean.

welcome, they obviously enjoy their jobs and this was reflected in the happy atmosphere.

maintained. The communal areas and the dining room (which serves up amazing food) are easily accessible for the residents and are immaculately clean and well kept.
In addition, the residents absolutely love the entertainers who visit the home on a weekly basis generating fun and laughter.
Following a difficult time in the hospital with an illness, we decided that Spennymoor could give him the tender loving care he required and fully deserved at the tender age of 86 years. Staff care and affection towards him, has exceptionally given our family the satisfaction that Spennymoor, without doubt, was the right choice for my dads care.
Spennymoor thank you!

father has looked relaxed, happy and very well cared for during his stay. It’s a real home from home. Spennymoor is so good I want to move in myself!

I am so grateful to the staff there, they were top class.

work in partnership with them to ensure her well-being. It was lovely on her birthday, a couple of weeks ago, that they had taken the trouble to bake a cake for her.

to engage the residents, so they have something to look forward to. There’s always a brew going and the staff make time during visits to verbally report on any concerns, progress or otherwise. Mum-in-law still residing here for an (at present), unknown length of time. Would definitely recommend.

this did not prevent the staff from being the very best they could. I also observed staff interacting with other residents and witnessed abundant love, respect and wonderful care. I can not begin to express how important this was to both my friend and the people visiting him, it brought him a great sense of peace, something we will all be eternally grateful for.
The home naturally exudes a warm family environment but also very functional for supporting people in need, spotlessly clean on every occasion with no untoward noises or smells.

and kept exceptionally clean, staff are welcoming, knowledgeable and above all genuinely caring. Mum looks cared for, clean and happy and she tells us so! Initially, she was in a single room but was waking regularly at night so the Home suggested moving her to a shared room and this has been a really positive move. The home-cooked food is of a very high standard - Mum’s IBS has all but disappeared as a result! She was not eating well at home.
I cannot praise the Home and it’s lovely staff highly enough. They keep us informed and this is much-needed peace of mind for me.
My Mum is safe, healthy, happy and cared for - thank you to all the staff!