Downing house is a residential care home, offering a high quality of care for residents.
Downing House is purpose built, with a lounge and a comfortable, homely atmosphere.
Experienced staff have a reputation for being friendly and welcoming.
The gardens are newly re-designed following a consultation with both residents and their families, with improved access for those with restricted mobility.
Residents are encouraged to bring their own furniture and decorations in order to make their rooms as homely as possible.
Staff recognise the importance of maintaining relationships with family and friends. They support residents in pursuing hobbies and interests by offering a variety of activities from in house entertainment to outings.
Group: Abbeyfield Society
Person in charge: Shahid Mirza (Manager)
Local Authority / Social Services: Manchester City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 25 Service Users
Registered Care Categories*: Dementia • Old Age
Admission Information: Ages 65+.
Single Rooms: 25
Rooms with ensuite WC: 14
Weekly Charges Guide: Personal Care Single £690 – £750 (These prices are only a guideline, please contact Downing House to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Downing House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.7 (maximum of 10) for Downing House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Downing House in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.679 for Downing House is calculated as follows: ( (58 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.679
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Downing House is based on 7 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 7 Reviews ÷ 5 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Downing House has a Review Score of 9.7 (9.679) from 7 Reviews
Review submitted from a Postal Card by L N (Sister of Resident) on Thursday 2 November 2017. Relates to October 2017.
I cannot praise this care home enough excellent facilities. I visit regularly on different days and times and the staff always have a smile. Wonderful activities for the residents. Keep up the good work.
How likely would you be to recommend Downing House? Extremely Likely
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Review submitted from a Website Submission by Kay R (Daughter of Resident) on Monday 23 October 2017. Relates to October 2017.
Downing House is a small, friendly, well run unit with competent, long term staff. My mother is very happy there. The food, care and accommodation are good
How likely would you be to recommend Downing House? Extremely Likely
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Review submitted from a Postal Card by Harold H (Husband of Resident) on Thursday 3 August 2017. Relates to July 2017.
I believe Downing House is most efficiently organised. It is clean and the residents are top priority when it comes to being cared for.
How likely would you be to recommend Downing House? Extremely Likely
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Review submitted from a Postal Card by Sue C (Daughter of Resident) on Friday 7 July 2017. Relates to June 2017.
I liked the calm, cosy feel of Downing House when I visited. Staff are welcoming and responded to mums needs well. I feel her individuality is respected. Mum really enjoys the food. The menus are varied and mealtimes can be flexible if needed. The garden, although small, is very tranquil and well maintained. Mum enjoys being outside. I feel there is a good partnership between my mum, myself and the staff. I visit at least twice a week and feel I have made the right decision.
How likely would you be to recommend Downing House? Extremely Likely
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Review submitted from a Postal Card by L W (Daughter of Resident) on Wednesday 28 June 2017. Relates to June 2017.
My mother went into Downing House in November 2016. We had visited numerous care homes before deciding that Downing was the place for Mum to reside.
Since she has been there we have been very impressed with the way she has been looked after.
The staff are caring and very friendly and work very well as a team.
How likely would you be to recommend Downing House? Extremely Likely
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Review submitted from a Postal Card by Cheryl S (Daughter of Resident) on Friday 23 June 2017. Relates to June 2017.
My mum has been in Downing House since August 2012 for the last two years she has been in bed on end of life care. Her care has been wonderful, outstanding and the exceptional staff have always maintained her dignity and treated her with affection and kindness. Most of the staff have been there all the time and familiarity is very important. The staff regularly organise events and try to involve all. There is a cheerful atmosphere with music and a nice garden to enjoy. I can only speak highly of Downing House as I do not think my mum would be alive today if it wasn't for the professional exceptional care she is receiving. Everyone is so friendly and courteous constantly.
How likely would you be to recommend Downing House? Extremely Likely
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Review submitted from a Website Submission by Ros l (Daughter of Resident) on Friday 16 June 2017. Relates to June 2017.
My mother was a resident of the Abbeyfield Downing House Home in Withington near Manchester for approximately five years. When she arrived she was relatively active, made several new friends and was quite participatory in the activities that the staff organised (of which there were many to choose from). Not long into her stay her health got the better of her and she became pretty much confined to her room. The team at the home could not have been more helpful or supportive. They took care of her every need, not only making sure that she was fine physically, but also that she was mentally stimulated too. There was good consistency of the team around her and she became very fond of them all and they of her. They continued to care for her with unbelievable care and attention until she passed away in early June 2017. I live overseas and always had the peace of mind that I did not have to worry about her wellbeing so far away. I highly recommend Downing House to any family.
How likely would you be to recommend Downing House? Extremely Likely
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There are currently no Care Home Idol entrants who have performed at Downing House