Abbeyfield Downing House

Very pleased with all aspects of the home.

We can't recommend Downing House enough. Dad's been there for just over three years and it's been brilliant. Being a smaller home the staff have more time to spend with the clients, and they genuinely do care for them all as though it was their own relatives. They have regular entertainment, summer fairs, and go out to concerts and relatives are always welcome. The communication between staff and relatives and through the home with the GP (who visits once a week) is exceptional. Everywhere is clean and bright, and it feels like a true 'home' not an institution. Dad loves it there, which is wonderful.

We used Downing House Care Home for respite for my mum for 3 weeks and it was an excellent experience. The staff are wonderful, they engaged brilliantly with mum and kept me updated and reassured throughout her stay. This is the third bout of respite we have experienced and the second care home we have used, and I have to say, the standard of care here was night and day. I didn't worry about mum here. Mum is quite active, she likes to potter and be active and they encouraged her to just be herself and keep her routine. They have a great programme of activities, and from what I saw, a lovely team who care about the residents. And refreshing to see permanent staff and not agency. All residents were clean and well-dressed when I visited. Downing House may not be as aesthetically pleasing as some other homes, but it has heart and it cares. It's a shame the third-party top-up is too high for our family to sustain long-term; otherwise, it would have been a contender for permanent care

I can leave her after a visit knowing that she is safe and well-cared for.

I would recommend Downing House.

I would not hesitate to recommend Downing House to anyone, as it has made a huge difference to my mum and her mental health, which was beginning to suffer prior to her move. A lovely, homely and caring place.

I would recommend this care home. There are improvements being made to the fabric of the building but the most important thing for me is the actual care that is given to the residents.

Living abroad means I rely on family and carers to care for my dad. During this time and through Covid, I have had the opportunity to video call with my dad on a regular basis (depending on his wellness at the time). Dad has had some difficulties which meant he had to spend several periods in hospital. Communication between the manager and my family has been outstanding. Through this communication, we have witnessed just how much the manager and her team care for my dad, who at 96, is still an inspiring spirit despite his many setbacks. I could not ask for more. I call regularly and always feel welcome to do so, often the staff answering the phone will chat with me and update me on my dad if he isn't able to talk to me at that time. I am really impressed and will be forever grateful for their care, compassion and also level of communication. (I have not seen the facility but I know my family is very pleased with everything).

Placing a loved one into the care of others is a trying time but this has been eased by the friendliness of the management and staff. I look forward to the time that Covid restrictions are eased and the hope that Downing House will become a home in which residents, staff and visitors can feel a bit more relaxed together.

I'd have no hesitation in recommending Downing House to any family needing care for their mum, short-or long-term.

We will be using Downing House from now on.

I act for two ladies who have no relatives and are both placed at Downing House. The home are very accommodating and liaise well with me, regarding all the ladies need. I am impressed with the overall care.

I cannot praise this care home enough excellent facilities. I visit regularly on different days and times and the staff always have a smile. Wonderful activities for the residents. Keep up the good work.

Downing House is a small, friendly, well run unit with competent, long term staff. My mother is very happy there. The food, care and accommodation are good

I believe Downing House is most efficiently organised. It is clean and the residents are top priority when it comes to being cared for.

My mother went into Downing House in November 2016. We had visited numerous care homes before deciding that Downing was the place for Mum to reside.

Since she has been there we have been very impressed with the way she has been looked after.

The staff are caring and very friendly and work very well as a team.

I liked the calm, cosy feel of Downing House when I visited. Staff are welcoming and responded to mums needs well. I feel her individuality is respected. Mum really enjoys the food. The menus are varied and mealtimes can be flexible if needed. The garden, although small, is very tranquil and well maintained. Mum enjoys being outside. I feel there is a good partnership between my mum, myself and the staff. I visit at least twice a week and feel I have made the right decision.

My mother was a resident of the Abbeyfield Downing House Home in Withington near Manchester for approximately five years. When she arrived she was relatively active, made several new friends and was quite participatory in the activities that the staff organised (of which there were many to choose from). Not long into her stay her health got the better of her and she became pretty much confined to her room. The team at the home could not have been more helpful or supportive. They took care of her every need, not only making sure that she was fine physically, but also that she was mentally stimulated too. There was good consistency of the team around her and she became very fond of them all and they of her. They continued to care for her with unbelievable care and attention until she passed away in early June 2017. I live overseas and always had the peace of mind that I did not have to worry about her wellbeing so far away. I highly recommend Downing House to any family.

My mum has been in Downing House since August 2012 for the last two years she has been in bed on end of life care. Her care has been wonderful, outstanding and the exceptional staff have always maintained her dignity and treated her with affection and kindness. Most of the staff have been there all the time and familiarity is very important. The staff regularly organise events and try to involve all. There is a cheerful atmosphere with music and a nice garden to enjoy. I can only speak highly of Downing House as I do not think my mum would be alive today if it wasn't for the professional exceptional care she is receiving. Everyone is so friendly and courteous constantly.