Ashbourne House

147/149 Gatley Road, Gatley, Cheadle SK8 4PD
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8.8 21 Reviews
  • Ashbourne House, Cheadle
The aim of the proprietors and staff at Ashbourne House is to provide a happy, safe and comfortable home for residents so that they live as full and active life as they are able, in a congenial and homely atmosphere.

They encourage residents to retain their independence by encouraging their right to freedom of choice, and their dignity by providing as many amenities as possible and respecting their right to privacy at all times and assuring them of complete confidentiality with regard to all aspects of their life in the home.

They also encourage links with the local community and provide facilities to pursue hobbies and interests.

Ashbourne House is situated in a convenient position, close to shops, post office and transport facilities. They offer a choice of four lounges, three with television one quiet room for reading and entertaining visitors and family and a beautiful dining room overlooking lovely south-facing multi-sensory gardens with full disabled access, water features, pagodas and shaded patio areas.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 23 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £895 – £975
  • RESPITE Self-Funded Residential Care: £895 – £975

Residential fees cover all care and accommodation, we offer a full laundry service and all meals and facilities are included
The only extra cost would be from privately offered services , we have a private weekly hairdresser prices are subject to individual requirements but average around £12.00 per session
We also have a private podiatrist who visits every 4 weeks and her cost is £13.00 per session.
daily papers can be arranged at cover price .

These prices are only a guideline, please contact Ashbourne House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Casequest Ltd

Person in charge

  • Martin Sorrell (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (19)
  • Couples/Companion Rooms (2)

Ashbourne House Reviews (21)

8.8

Ashbourne House has a Review Score of 8.8 (8.791) out of 10, based on 3 reviews in the last 2 years.
Over all time Ashbourne House has 21 reviews.

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Total of 21, showing 1-20
Review from Kay W (Cousin of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin recently had a stay of 5 months in Ashbourne House, after a long spell in hospital. Although the hospital staff thought it was unlikely that she would be able to return to her own home, this remained her goal. It was thanks to the manager of Ashbourne House, that my cousin was eventually
able to achieve her aim, and she is now at home once again. He arranged physiotherapy for her, and gave us support and encouragement throughout her stay. We feel that the care provided by him and all the staff at Ashbourne House was exemplary.
Reply from Martin Sorrell, Manager at Ashbourne House

Thank you for this lovely review. It is always bittersweet when a resident leaves after their stay with us, and we truly miss this wonderful lady. She was an absolute pleasure to care for.We are incredibly proud to have played a part in her rehabilitation, helping her regain independence and return home-defying the odds given after her hospital discharge.We wish her all the best for the future

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Review from Jacqueline J (Niece of Resident) published on 29 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashbourne House is an outstanding residential care home. Our Uncle spent 7 happy months here. He was extremely worried about moving into a home but we couldn't have asked for more. He settled in easily and after a couple of weeks, he thought he had been there for years! The manager and all the staff
are very friendly, kind, caring and helpful and made him feel so welcome and safe, he was well looked after and cared for. The food was marvellous, freshly cooked every day and he had a good varied diet, he was extremely happy. The rooms are all very welcoming, clean, and comfortable and it has a lovely homely atmosphere. It was a great comfort to know he was safe, happy, and being well looked after.
We highly recommend Ashbourne House.
Thank you, to you all.
Reply from Martin Sorrell, manager at Ashbourne House

Many thanks for your Kind words. We strive to make Ashbourne House a Home in every sense and it's wonderful to hear back from our resident's loved ones that their relatives and friends were happy safe and comfortable.

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Review from Alex W (Grandson of Resident) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Ashbourne House is an amazing home. The house itself is a double Victorian residence, I won’t say home I feel for my gran and other residents that’s how it feels. It’s very comfortable and welcoming the staff are amazing they are there for all the residents' needs no matter what level of care they need.
The owners and manager are also very hands-on with the care and well-being of the residents. They have very comfortable lounges to sit in a nice dining room where the food is cooked fresh every day with a varied menu on offer from the wonderful in-house chef. The home is well maintained as well as a lovely garden for the residents and visitors to sit out in. Refreshments and biscuits are always available for residents and visitors. The rooms are very comfortable with all amenities available to them. They also have regular programs of entertainment for the residents. The staff and managers are a credit to this wonderful care home. My gran is very happy here.
Reply from Martin Sorrell, Manager at Ashbourne House

Thank you for your lovely review.
It is always encouraging to myself and our staff when the loved ones of the people we care for take the time to feedback on their thoughts on our home.
I am very proud of our home and as a family, we have strived over the last 35 years to make Ashbourne House a home for the elderly, when our residents and friends and relatives truly feel that this is home well then we feel as if we are achieving our goal, thank you.

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Review from Barbara P (Friend of Resident) published on 20 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care home! A really kind, caring and helpful manager and staff. Residents are cared for in a very comfortable homely environment. Very happy atmosphere! Recently our friend had a 90th birthday celebration and the management and staff could not have done more to enable us to share her special
day with her. They put up decorations and provided a delicious buffet for her guests and made it a day to remember. Thank you to the manager and his excellent team.
Reply from Martin Sorrell, Manager at Ashbourne House

Many thanks for your kind words. It was a pleasure to celibate a lovely lady's significant birthday, you were all so generous with your time to come and help us celebrate. You are all always most welcome to our home and hope you visit us again soon. Again our thanks for your kindness.

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Review from J B (Power of Attorney of Resident) published on 9 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the pandemic one of my clients suffered a fall and was admitted to hospital, after which she was unable to return home. Ashbourne House was located near where she lived and seemed an ideal match. From my first conversations with the owner, it was apparent that they went 'above and beyond' to
meet her needs.
They facilitated my client's admission during challenging times and set up Covid safe visiting arrangements ensuring that safety was coupled with people's needs for human contact. Throughout my experience with the home, the manager and all the team were caring, compassionate and understanding. They were always cheerful and provided excellent person-centred care.
Sadly my client died recently and I can say unreservedly that her years at Ashbourne House enhanced her later life.
Reply from Martin Sorrell, Manager at Ashbourne House

Thank You for your review. It is always nice to get positive feedback on the care my staff and myself provide, we will always fondly remember your client she was a wonderful lady and we are glad we were able to make her last few years bright safe and meaningful.

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Review from Alison B (Daughter of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Ashbourne House in 2019, when she was unable to live independently. I had previously visited the home which offers a warm, caring, homely, professional environment so the decision was not difficult. The manager and the team now look after her every needs. To Mum, it’s known as ‘the Hotel’
offering delicious food, cosy rooms, with a variety of activities. Pampering, concerts, keep fit, birthdays, and quizzes - always something for the body and mind. The enclosed sunny rear garden and terrace are ideal for socialising and now complemented by the Summerhouse. The Jubilee Party provided by the staff was a great success enjoyed by residents and visitors, with music, decorations and lovely food and drinks. Visitors are always welcome to the Ashbourne family. The manager keeps us all updated with a regular Newsletter. During covid, this was particularly appreciated and with sound judgement and hard work, kept our loved ones safe. Thank you to the manager and every one of the staff team.
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Review from Martin J (Son of Resident) published on 26 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Superb care all round. From the moment mum and I met the manager and the team we knew this was the right place for mum. Throughout her 2-year stay, mum was well cared for, and all the staff were very kind and helpful. The pandemic was a difficult time for us all and the manager and the team made incredible
personal and professional efforts to keep up the highest standards of care and safe visiting methods throughout this time. The staff have a great blend of professionalism and understanding and a healthy sense of humour. On a practical note, the rooms are pleasant, the garden is superb and enjoyed by all, and the food was always tasty and tailored to the residents as their needs changed. The pandemic had ruled out the usual entertainers, and recreational visitors, but the team made sure every effort was made to have activities and celebrate events. Personally, there were difficult times and I spoke often to the staff and they were always deeply helpful. Recommended 100%.
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Review from Graeme F (Son of Resident) published on 26 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been in the care of the Team at Ashbourne House for over 3 years now and we have been delighted with the support and care that she has been afforded. This is a privately owned, relatively small home that gives personal attention and care to its residents including doing a brilliant job keeping
them safe through COVID. They are always looking for activities to keep the residents active and engaged with themed events and celebrations. My Mum is very happy at Ashbourne and at 96 still retains an appetite for company and enjoyment which is a testament to the environment that Ashbourne create.
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Review from Patricia W (Niece of Resident) published on 26 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Antie needed a helping hand, it was her turn to be looked after, as she had become frail, after being an independent social butterfly all her life. I cannot praise Ashbourne House enough for their kindness, patience, and being on the ball with Antie's health issues and care she has settled in wonderfully
and now sees Ashbourne House as her home, her words “the girls are so kind and patient, the manager does a wonderful job I can’t praise him enough I’m so grateful, the food is homemade and the chef can’t do enough for us all“. She has a lovely room at the front of the house, love to all the staff at Ashbourne House you have given us peace of mind and our Antie a forever home.
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Review from J M (Daughter of Resident) published on 26 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I cannot recommend Ashbourne House highly enough to anyone who is involved in the difficult process of seeking residential care for a loved one. My mum has been at Ashbourne since 2019 and we are so happy with the care she has received. During lockdown, the staff went out of their way
to keep families in contact (Skype, window visits and eventually garden and summer house visits). The manager and staff keep us informed of any GP visits or changes and as a result we are regularly reassured about mum’s health and wellbeing. Mum herself tells us constantly how lovely all the staff are, how wonderful the food is and refers to Ashbourne now as “home”. The staff are kind, thoughtful and welcoming, as well as being compassionate and professional in their care of the people there.
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Review from Karen M (Niece of Resident) published on 13 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Had a lovely day on Jubilee Saturday.
My Aunty looked so well and was really in the party spirit.
Lovely place with lovely, kind, and knowledgeable staff. It was nice to see all residents together outside in the fresh air having sun, fun, and delicious food (compliments to the chef).
Can’t comment
on facilities, cleanliness, and rooms as not seen inside.
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Review from Gwen B (Daughter of Resident) published on 8 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Ashbourne House to anyone who is in the process of looking for residential care for their loved one. My Mum lived at Ashbourne House for 2 yrs until her death (age 96) in March 2022. Lockdown arrived shortly after Mum settled in so no visiting but phone, Skype and any other
means of communication was put in place in order to keep in contact. Window & garden visits shortly followed. The Manager and Staff are caring in a professional manner but mixed with humour, compassion, patience, respect and dedication. The manager goes over and above the call of duty to support his residents and their well-being. “This is their home” he would say. All the staff I came into contact with were just so lovely. Our family always felt welcome and comfortable when discussing mums care. Mum loved food and Ashbourne catered superbly. Mum felt content and safe with the care and attention she received, which gave us peace of mind. Thank You Ashbourne House.
Reply from Martin Sorrell, Manager at Ashbourne House

Many thanks for your kind words.
I am immensely proud of our Care home and the care we offer our residents and it is heartwarming to get such a lovely review.

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Review from Oliver H (Son of Resident) published on 7 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad received exce­llent care from the team at Ashbourne Ho­use. The home has a homely feel to it and a friendliness whi­ch helped my Dad feel comfortable throug­hout his stay. He us­ed to love sitting on the patio area and experience the beau­tiful well kept gard­ens. He enjoyed both the privacy
of his own room and the communal eating and activities, which were regularly organised. Thankfully the management were successful in keeping Covid out of the home throughout the Pandemic and they were able to coordinate an in-house vaccination rollout very early in, which no doubt saved many lives. My Dad also was supplied with his own vegetable area. I felt all residents were cared for and respected.
Reply from Martin Sorrell, Manager at Ashbourne House

Many thanks for taking the time to pass on your experience. My staff worked tirelessly through the pandemic and I am so proud we were able to able to keep the virus out of our home.

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Review from Paul L (Son-in-law of Resident) published on 16 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashbourne House and its staff have been a Godsend for my father-in-law, his daughter and myself. Clean, spacious, comfortable house and garden, great food, great care and kindness, compassion rarely found in this world. The last 8 months of my father-in-law's life were transformed by the staff of Ashbourne
and it has given him dignity. He died aged 98 peacefully after suffering inoperable bowel cancer. Thank you Ashbourne!
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Review from Stephanie M (Daughter of Resident) published on 18 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has recently had to move from Ashbourne House to a nursing home. During her time at Ashbourne House she was very happy. She always commented that the staff were lovely and that she was extremely happy there. I always felt that my Mum was in safe hands as the care and support the staff gave my
Mum was wonderful. The manager kept me well informed of any GP visits that Mum required and was always at the end of the phone to answer any queries I might have. The atmosphere at Ashbourne House is warm and welcoming and the staff always greet you with a smile. I am so pleased that my Mum was able to spend time here.
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Review from Alan T (Son of Resident) published on 14 September 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been here four months now, long enough for her to settle and to confirm our good first impressions. She tells me that all the staff are very kind and helpful and that she is impressed by how clean the home is. As another reviewer said, it only ever smells (appetisingly) when cooking's on
the go and mum likes the food; she is only surprised by how often and how much is offered.


I have found that liaison between the home and health professionals including opticians is excellent. I feel welcome when I visit and kept very well informed about any significant matters about mum's daily routine. Above all, mum is happy there and I'm happy that she is safe and well looked after.

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Review from Geraldine E (Daughter of Resident) published on 9 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
We recently moved our beloved mum into this wonderful home. Obviously, we were all (especially Mum) nervous and extremely worried about such an enormous change of lifestyle, surroundings and routine.


Everything promised by the wonderful family who managed this wonderful, caring establishment

was delivered and more, much more.


Our lives have been enriched by this wonderful experience, instead of it being a depressing and soul destroying journey.......everyone at Ashbourne House has made this a truly joyous adventure that we as a family are embracing and hoping will not end for a long, long time.


So many many thanks to one and all Ashbourne House, which we now all call HOME.

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Review from Carmel E (Daughter of Resident) published on 15 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our beloved Mum is happy, motivated and content again after the exceptional Staff, outstanding Management and lovely residents worked their magic on her. Before entering this beautiful establishment, which we as a family now call home - she had been like a flower that no matter what plant food was
used or how often you tended to it, was withering away.


However, the lovely staff have got that special magic that can revive anyone who basically has started to fade no matter how much the family do. Our Mum in a short time is back to her old amusing ways. So, for now, there is no reason as we have got this wonderful support in place, that with all the love and care engulfing her on a daily basis for her not to be here on her 100th receiving the Queen's telegraph.


If only Jeremy Hunt and the NHS could copy the care, warmth and atmosphere created at Ashbourne House, our golden girls and boys would all have a beautiful journey during a time that is not always so pleasant.

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Review from Linda G (Daughter of Resident) published on 22 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found everybody from management to care staff brilliant, nothing is too much trouble. Even the other residents are lovely. They all look so comfortable, including my mum who has settled so well with all their care. My mum had a problem with going to bed but the carers found a way of dealing with
this and I am very pleased with how they handled this matter so happy with everything.
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Review from Janis G (Daughter of Resident) published on 16 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum recently moved into this establishment, and I can honestly say the staff, management and other residents settled her in brilliantly. Although there was a few "teething problems" to begin with, mum is now very happy with where she is living, she enjoys the food that is presented to her and enjoys
choosing from the menu. It gives me and the rest of my family peace of mind to know mum is well looked after and above all else she is very happy. I am so pleased with Ashbourne House, and so is mum.
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Current Review Score: 8.8 (8.791)

Overview of Review Score

The Review Score of 8.8 (8.791) out of 10 for Ashbourne House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.889 for Ashbourne House is calculated as follows: ( (33 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.889
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.902 Points relating to the number of positive Reviews for Ashbourne House is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6. 3 Positive Reviews ÷ 4.6 = 0.652
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Martin

Martin Sorrell

Job Title: Registered Manager Joined: 1996

Martin has worked in care for over 25 years and has been the register manager of Ashbourne house since 2010

Jessica

Jessica Littlewood

Job Title: Deputy Manager Joined: 2013

Jess started working at Ashbourne in 2013


And became deputy manager after finishing her qualifications 2017

Jennifer

Jennifer Lawless

Job Title: Deputy Officer in Charge Joined: 1999

Jennifer has been working in care for over 32 years


She has been at Ashbourne since 1999 training her way up to one of senior members of staff

Frequently Asked Questions about Ashbourne House

What types of Care is Ashbourne House registered for?

Older Person Care, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashbourne House have?

There are 19 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Ashbourne House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashbourne House to the centre of Cheadle?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashbourne House to verify any information. View our terms and conditions. Ashbourne House has an Enhanced Service - more info.