Marple Lodge

Great carehome, very freindly staff. My grandads very happy and well looked after here.

Arrived at a presentation of jungle beasts. Snakes, frogs, cockroaches, spiders, my mum not so much engaged to the presentation but most residents were. It is nice to see that these events are still organised.

As a family, we are very happy with the care and attention mum receives. She loves most of the staff, and they are very good with her, especially with mum, as she gets very agitated, and they always reassure her she is okay. We also like the fact that they feed her what she likes.

I keep telling my friends in Marple Lodge to reserve a place for me as it seems the type of establishment I could enjoy living in.

Excellent care home. Mum isn't the easiest of resident, but she has settled more here than her two previous care homes. Staff are always willing to help and aid when needed.

Mum arrived here 6 days ago. She is happy here. I know she is safe and well cared for. Staff are lovely.

Such loving care given to my aunt by all staff and management. Their thoughtfulness and empathy shone through at all times. Visitors always given a friendly welcome. Thank you James and all the staff so much.

My parents both moved to Marple Lodge in 2024 and I have been pleased with the care they have received since. My dad passed away this month and the wonderful team at Marple Lodge were simply amazing with myself, the family, but especially my mum who continues to live there. They really have gone the extra mile this month. An awful situation made easier by the whole team's genuinely caring nature. I cannot thank them enough.

The staff are always there to help. The home is always clean and tidy. The services they provide are excellent.

Most of the staff are very friendly and helpful. Personally I think some of the residents could be walked about a bit more. Everyone is treated with upmost respect. Most questions asked are answered with honesty and are private. All visitors are offered food and drinks which is ideal for people travelling a considerable distance to visit family.

Our relative has settled into the new environment over the last 14 months and we hope this continues

This care home is excellent. My nephew is very well cared for. The staff are very kind and welcoming to relatives. He is very happy despite his condition. I can't speak too highly of Marple Lodge.

As a volunteer with therapy dogs nationwide, I have set up a regular visit to the home with my registered therapy dog Maggie, a Golden Retriever. We were warmly received by both staff and residents on our first visit in January and hope to continue regular visits in the future.

My lovely Dad had a stroke 6 months ago and made the very difficult decision to go into care. It was an extremely worrying time as we have never had any involvement with 24-hour care. He has recently moved into Marple Lodge care home, and I can honestly say it was probably the best decision my Dad made. He has settled in so well, but this is down to the staff in the home. They are all so lovely and kind, they included him as soon as he got there. He was allowed to take his own recliner chair which is in a lovely, light room. The social activities run in here too so there is plenty of activity to keep Dad occupied. They ensure he goes into the dining room at meal times, and although he doesn’t walk anymore or have any use of his left arm, this is never too much trouble and they ensure he is never left out. The manager has been so helpful, from the minute she assessed Dad, she has gone above and beyond to make us all feel so reassured and at home. This move for Dad was meant to be.

Mum spent 18 months at Marple Lodge following a stroke at home until she passed away in January 2024. In all that time, she was cared for in an exemplary way with kindness, dignity and professionalism. Every member of staff showed a true caring nature from the cleaners to the catering staff as well as the caring staff. The manager leads from the front and shows true empathy with all residents which is passed down throughout the whole team. Nothing is too much trouble. The accommodation is very clean, the meals are tailor-made if required. Visiting is available at any time. Not only was my mum very well cared for but l was also always made to feel welcome. There are regular family meetings to keep everyone in the loop and to air any suggestions. An activities coordinator keeps things fresh and interesting and outside visits are enjoyed. This is a care home in the true sense of the word and l wholeheartedly recommend it.

I can not recommend this care home enough, my grandma’s needs were recognised and met instantly. The staff actually care and the managers fully involved. The staff, residents and any family member I’ve encountered are all so so happy with the care our loved one is receiving.