Ambleside Bank

High Street, Ince Green Lane, Ince, Wigan WN3 4RL
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9.7 30 Reviews
  • Ambleside Bank, Wigan
Ambleside Bank Care Home provides exceptional residential care tailored to the needs of every resident. Renowned for its warm and welcoming atmosphere, Ambleside Bank care home is designed to offer a safe, comfortable, and homely environment where individuals can thrive.

The dedicated team of skilled and compassionate staff are committed to delivering person-centred care, ensuring each resident's physical, emotional, and social well-being is prioritised. They take pride in fostering a sense of community and independence while supporting residents with dignity and respect.

Ambleside Bank features modern amenities, beautifully landscaped gardens, and thoughtfully designed communal spaces for relaxation and activities. From engaging social programs to freshly prepared nutritious meals, they aim to enhance the quality of life for every resident.

Whether for short-term respite or long-term care, Ambleside Bank Care Home is a place where residents feel valued, cared for, and truly at home.

Reach out today to arrange a visit and experience the Ambleside Bank difference.
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Care Provided by Ambleside Bank

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1250
  • Self-Funded Residential Dementia Care: from £1250
  • RESPITE Self-Funded Residential Care: from £1250
  • RESPITE Self-Funded Residential Dementia Care: from £1250

Local authority top up fee may be payable.
Hairdresser is available at an additional but reasonable cost.

The price(s) shown are provided by the care home. Contact Ambleside Bank for full pricing details and T&Cs.

Contact Ambleside Bank to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ambleside Bank to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kay Rigby (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1996
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)

Visiting

  • Ambleside Bank operates an open visiting policy.

Parking

  • Free Parking onsite

Ambleside Bank Reviews (30)

9.7

Ambleside Bank has a Review Score of 9.7 (9.722) out of 10, based on 11 reviews in the last 2 years.
Over all time Ambleside Bank has 30 reviews.

Overall Experience
  • 27
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Date Published
  • 30
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  • 11
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Reviewer Connection to Ambleside Bank
  • 12
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  • 1
  • 1
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Total of 30, showing 21-30
Review from Amie D (Granddaughter of Resident) published on 8 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad has been here for around 18 months now. We couldn't have put him anywhere better! An absolutely tremendous home, they go above and beyond for the residents in general. My grandad really enjoys his time here. He regularly goes on days out with them! And they've gone out there way to make a
room for the gents with domino's darts and a bar which is amazing.
Thank you for everything you do for him. We wouldn't want him to be anywhere else.
Reply from Rebecca Reeves, Recruitment Lead at Ambleside BankThank you for your positive review of our home. We are glad to hear that your Grandad enjoys living at Ambleside Bank. We can’t thank you enough for the kind words about our service and we are pleased that you like the new bar area! I will be sure to share this review with the team here. Thank you again for taking the time to leave us your review.
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Review from Rob B (Son of Resident) published on 7 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Ambleside Bank is what makes the care home so special, everyone of them are a credit to the home. They go above and beyond for everyone who’s either at the home or for the family coming to visit relatives. Can’t praise them enough! My mother who resides in Ambleside can’t agree with me
anymore than I have. Thank you all so very much your all wonderful.
Reply from Rebecca Reeves, Recruitment Lead at Ambleside BankThank you for your review and for your kind words about all the staff at Ambleside Bank - they are a really kind and hardworking team! I will be sure to pass your review on to them. Thank you again.
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Review from Rita W (Daughter of Resident) published on 6 June 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
It's a great home with very friendly staff, my only complaint is they don't put Mum's bra on every day and it should be down to personal care. Mum loves it there and says she is well looked after. They do a lot of activities with them plus one-to-one.
Reply from Rebecca Abrahams, Registered Manager at Ambleside BankThank you for your review and for bringing this to our attention, from a recent conversation, please be reassured this has been looked into and I am hopeful this has now been resolved. We are glad to hear your mum loves it here and feels well looked after.
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Review from T M (Daughter of Resident) published on 12 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely made up with the progress our mum has made here. Warm, caring, friendly place which has recently been refurbished, very clean place.
Our mum loves the food served here and I have even been told if we book in advance we can have lunch with her. This has taken so much pressure off the family
knowing she is so happy.
Reply from Rebecca Abrahams, Home Manager at Ambleside BankThank you for your kind words. We are glad your mum is happy and you feel the pressure has been taken of yourself and your family.
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Review from S Y (Son of Resident) published on 12 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think Dad is well looked after by everyone here.
He is very happy and content. I am happy with the care and he is safe here.
Reply from Rebecca Reeves, Recruitment Lead at Ambleside BankThank you for taking the time to leave a review. We are glad to hear that your dad is happy with the care provided and feels safe. Many thanks again for your kind words.
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Review from L R (Daughter of Resident) published on 26 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since moving into Ambleside, Mum has been made to feel welcomed and part of the Ambleside Bank family.
Reply from Rebecca Reeves, Recruitment Lead at Ambleside BankThank you for taking the time to write such a kind review - we're glad to hear that your Mum has settled in well at Ambleside Bank and feels like part of the family!
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Review from Christopher B (Son of Resident) published on 13 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum became a resident in June this year and was very unhappy with having to move into a care home. The first few weeks were very difficult for Mum, family and staff. Mum was very uncooperative and challenging but the staff dealt with the situation in a very caring and considerate way. They managed to
provide quite a lot of extra 1-to-1 support time with Mum to help her settle in and feel at home. 8 weeks on and Mum is much more settled and feels well cared for at Ambleside Bank.
Reply from Rebecca Reeves, Recruitment Lead at Ambleside BankWe are happy to hear that your mum has settled at Ambleside Bank and we are so grateful for your kind words. Thanks for sharing your review with us.
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Review from J H (Son of Resident) published on 13 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family is very happy with the care my mother is receiving. The carers are always friendly and have a close bond with her. We are always updated with any issues relating to Mum and we feel they treat her like their own family. Any medical issues are dealt with immediately and we feel that our Mum
is in very good hands.
Reply from Rebecca Reeves, Recruitment Lead at Ambleside BankThank you for taking the time to write your review. We are really pleased to hear that you are happy with the care we provide for your mother. All our staff at Ambleside Bank take pride in their work and always endeavour to provide the best care possible to the residents. Many thanks again for your lovely feedback.
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Review from David (Son of Resident) published on 3 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a short stay in the hospital, I found this care home for my dad, and how pleased I was to find Ambleside Bank for him. From day 1, he was welcomed and given the care he required. When visiting my dad he would always comment on how friendly and caring the staff were to him, he especially looked
forward to his trips out and none more than when the staff took him to his grandson's pub as a surprise. Unfortunately on going into the dining room he fell backwards finishing up in hospital. All the staff that attended to him were great, but sadly he died in hospital 1 week later but not as a result of his fall. Once again many thanks to all the staff and I will certainly recommend Ambleside Bank Care Home. Many thanks.
Reply from Jeremy Heney, M.D at Ambleside BankThank you for your kind words, David.
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Review from Margaret S (Niece of Resident) published on 19 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to the staff who provide a high standard of care to my aunt on a daily basis and who recently showed a very caring and professional attitude to her and her family during a period of illness.
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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Ambleside Bank is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.947 for Ambleside Bank is calculated as follows: ( (126 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 132 Ratings = 4.947
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.775 Points relating to the number of positive Reviews for Ambleside Bank is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 = 3.775
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Kay

Kay Rigby

Job Title: Registered Manager Joined: 2022

Kay leads our team at Ambleside Bank with real warmth, professionalism and a deep commitment to every resident’s wellbeing. With years of experience in care, Kay makes sure every day feels safe, welcoming and truly personal.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ambleside Bank to verify any information. View our terms and conditions. Ambleside Bank has an Enhanced Service - more info.