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Ambleside Bank

High Street, Ince Green Lane, Ince, Wigan, Greater Manchester WN3 4RL
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Ambleside Bank, Wigan
Ambleside Bank, Wigan
Ambleside Bank, Wigan

Ambleside Bank Care Home provides exceptional residential care tailored to the needs of every resident. Renowned for its warm and welcoming atmosphere, Ambleside Bank care home is designed to offer a safe, comfortable, and homely environment where individuals can thrive.

The dedicated team of skilled and compassionate staff are committed to delivering person-centred care, ensuring each resident's physical, emotional, and social well-being is prioritised. They take pride in fostering a sense...  

Care Provided by Ambleside Bank

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,250From £1,250
Residential Dementia CareFrom £1,250From £1,250
Local authority top up fee may be payable.

Hairdresser is available at an additional but reasonable cost.

Contact Ambleside Bank to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kay Rigby(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1996
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (2)

Visiting

  • Ambleside Bank operates an open visiting policy.

Parking

  • Free Parking onsite

Ambleside Bank Reviews (33)

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9.8

Ambleside Bank has a Review Score of 9.8 (9.767) out of 10, based on 13 reviews in the last 2 years. Over all time Ambleside Bank has 33 reviews.

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Review from M D (Son of Resident) published on 30 June 2026 Submitted via Website
Overall Experience
I cannot thanks all of the staff enough for the way they look after Mum.
Nothing is too much trouble for them and they are always happy, smiling and helpful to her and her relatives.
If we have any questions, they always have time to help and the food the restaurant provides is great quality and tailored to mum's tastes.

Thanks again for making her time here so calm.

Reply from Kay Rigby, Manager at Ambleside Bank

Many Thanks for your kind words. We are pleased to hear that your mum, yourself and your family are happy with everything at Ambleside bank. Your positive review means a lot to us. Thank you.

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Review from M B (Resident / Service User) published on 30 June 2026 Submitted via Postal Card
Overall Experience

I have been a resident here for almost a year and have found the management and carers very kind, efficient and thoughtful for my health. Visitors have been struck by the friendly reception, the cleanliness and pleasant appearance of the home. My health has improved due to a hospital diet being observed by the catering. Activities and exercise are enjoyable and useful.

Reply from Kay Rigby, Manager at Ambleside Bank

Many Thanks for your kind words. We are very happy to know that you are enjoying the facilities and your health has improved as we always strive to make sure all of our residents are well looked after in every aspect of their daily lifestyles. Thank you again and for being a great resident here at Ambleside Bank.

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Review from E B (Husband of Resident) published on 23 June 2026 Submitted via Postal Card
Overall Experience

Just thought I would write a few words regarding my wife Dorothy's stay in Ambleside Bank. I spend over 4 hours a day in the home. The environment is 1st class, each person has different problems and are cared for their individual needs. It is very clean, food is to a good standard. It's comforting to know that Dorothy is so well looked after.

Reply from Kay Rigby, Manager at Ambleside Bank

Thank you so much for your kind review this truly means a lot to us, as do Dorothy and all her family. It is a pleasure to care for Dorothy and make sure she is comfortable and happy here with us at Ambleside Bank. Thanks again from us all here.

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Review from J R (Daughter of Resident) published on 11 June 2026 Submitted via Website
Overall Experience

Ambleside Bank is a lovely Care Home with friendly, kind and caring staff. It is well managed and the staff are very approachable. In addition to the normal weekly activities staff go out of their way to celebrate special events throughout the year which the residents enjoy.

Reply from Kay Rigby, Manager at Ambleside Bank

Many Thanks for you kind comments, it is our pleasure, and we will be sure to pass these onto the team. Kindest Regards, Ambleside Bank

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Review from Brenda W (Sister of Resident) published on 12 February 2026 Submitted via Postal Card
Overall Experience
I am so pleased that my sister got to stay at Ambleside Bank Care Home for the last 15 months of her life. She was so happy there. All the staff are friendly, pleasant, helpful and caring to both residents and visitors.

I would recommend it to anyone.

Reply from Kay Rigby, Manager at Ambleside Bank

Thank you so much for your thoughtful review and please accept our sincere condolences; it was a privilege to care for your sister, were really pleased to hear that your sister was so well cared for and that you feel Ambleside was the right choice. I will be sure to share this review with the whole...  

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Review from S S (Daughter of Resident) published on 26 September 2025 Submitted via Postal Card
Overall Experience

Both my parents are residents at Ambleside Bank and both are cared for really well and with dignity and compassion. Dad took a while to settle but staff went above and beyond in taking time our of their busy day to pop in at regular intervals for a chat and make sure he was ok. He is now much better. Mum enjoys a chat and little giggle with staff, who she 'loves'. It's comforting to know they are well looked after.

Reply from Kay Rigby, Manager at Ambleside Bank

Thank you for taking the time to write such a lovely review. It is wonderful that your parents have now settled in so well and it is our absolute pleasure to have them here at Ambleside Bank. I will pass your lovely comments on to the staff.

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Review from Carol G (Daughter of Resident) published on 16 September 2025 Submitted via Postal Card
Overall Experience

My mum has been in this lovely care home for 4 years, the staff are excellent, they look after mum and all the residents very well. They are there when you need them. Mum is well looked after and she loves being in here.

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Review from J W (Friend of Resident) published on 11 September 2025 Submitted via Postal Card
Overall Experience

Ambleside Bank is a lovely care home, my friend of over 40 years has been in here for 4 years and settled really well. They really look after the residents and I would definitely recommend. The staff are really friendly and helpful.

Reply from Kay Rigby, Manager at Ambleside Bank

Thank you so much for your kind feedback - It is lovely to hear that our efforts are appreciated.

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Review from Janet W (Daughter-in-law of Resident) published on 1 September 2025 Submitted via Website
Overall Experience
My mother in law moved in to Ambleside around three months ago, we tried to care for her for as long as possible at home until we felt we could no longer it was becoming unsafe, this was the best decision as a family we made!
My mother in law loves living in this little safe haven, the manageress & deputy assessed my mother in law in hospital and made her feel at ease instantly, they explained everything and made sure everything was right for her and us as a family.
The care and empathy the staff show is second to none, staff are always happy and smiling and are helpful when we visit. My Mother in law loves living at Ambleside, she said she wishes she had made the move years ago.
The activities and entertainment are fantastic, she has a new lease of life and it's so nice to see her so happy and content, as a family this is all we can ask for.

The home is spotlessly clean and has such a warming friendly atmosphere.

Thankyou and keep up the great work you all do!

Many thanks

Reply from Kay Rigby, Manager at Ambleside Bank

Thankyou so much for taking the time to write such a lovely review, we are thrilled that your mother in law has settled in so well and loves living here at Ambleside Bank, It is our pleasure to take care of your loved one. I will share this positive feedback to the full team. If you have any issues that you may come across in the future my office door is always open. Many Thanks

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Review from J D (Grandson of Resident) published on 13 June 2025 Submitted via Website
Overall Experience
My Grandad was a resident at Ambleside Bank for around 2.5 years, my Grandad was really well cared for, all the staff from the Manager to the Deputy to the care staff and maintenance team are ALL Fantastic!!!
I have always felt the home welcoming and really clean and modern looking (always a lovely clean smell) staff have always been helpful. My Grandad was difficult at times, but staff always seemed to win him over and Cared for him so well, he even went on day trips organized by Joanne the activity staff.

My Grandad had quality life at Ambleside bank and as a family we are grateful.

Reply from Kay Rigby, Manager at Ambleside Bank

Thank you for your positive review of our home. This kind of feedback motivates the entire team to continue exceeding quality standards. We can't thank you enough for the kind words about our service. Your review means a lot to us and lets us know we're on the right track! We are so happy you feel...  

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Review from Kathryn S (Daughter-in-law of Resident) published on 2 December 2024 Submitted via Website
Overall Experience
I can't begin to explain what makes Ambleside Bank stand out. It is everything you would wish for your loved one.
The kindness of every one of the staff, the care given with respect and dignity, the lovely meals served in pleasant surroundings, the activities and outings all go to make Ambleside the amazing place it is.

We are so grateful our loved one was cared for so wonderfully. We cannot thank you enough.

Reply from Kay Rigby, Manager at Ambleside Bank

Thank you for such a lovely review. We are so happy that you feel Ambleside stands out, it really was our pleasure to care for your loved one. Thanks for choosing Ambleside. This kind of feedback motivates the entire team to continue exceeding quality standards. It is so nice to hear that your...  

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Review from Andrea D (Daughter of Resident) published on 15 October 2024 Submitted via Website
Overall Experience
Ambleside Bank Care Home is a special place. We are so pleased that our mum spent the last year of her life surrounded by such caring and dedicated staff. The carers took time to get to know her individual needs and interests and provided care and support in a professional and friendly manner. They provided a good range of regular activities and experiences including games, pamper days, singers, themed meals and trips out in the minibus. She couldn't have been better looked after. The home was clean and bright and Mum was able to take her own belongings to make her room cosy and familiar.
As a family, we feel we were always welcomed and staff took time to speak to us and explain how she was keeping.

Thank you.

Reply from Kay Rigby, Manager at Ambleside Bank

Thank you for your positive review of our home. This kind of feedback motivates the entire team to continue exceeding quality standards. We can't thank you enough for the kind words about our service. Your review means a lot to us and lets us know we're on the right track! We are so happy your mum...  

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Review from Lynne M (Daughter of Resident) published on 2 September 2024 Submitted via Postal Card
Overall Experience

My mother was looked after very well. All staff were sensitive and considerate of her needs. She was made comfortable, and her safety was of paramount importance. I could not have wished for a happier more caring final home for my mother.

Reply from Kay Rigby, Manager at Ambleside Bank

Thank you for your review; we value all feedback, as this helps us to improve our service where required. We are pleased to hear that you were happy with the care delivered here at Ambleside Bank. We would like to say a big thank you for your positive comments regarding our team. I will be sure to...  

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Review from W F (Daughter of Resident) published on 18 June 2024 Submitted via Postal Card
Overall Experience

My mum has resided at Ambleside for 3 years now and has been extremely happy for all her time there. Our family have always found the management and staff most helpful and a huge support to both my mum and the family. We are really grateful for everything that is done for Mum which continues to be of a high standard. Management and staff are approachable, caring and supportive and the family feel assured Mum is in a safe environment.

Reply from Kay Rigby, Manager at Ambleside Bank

Thank you so much for your kind words. We are glad your mum is happy here, it is a pleasure having your mum here with us. I will be sure to share this review with the team here. Thank you again for your kind words, for taking the time to leave us your review and for choosing our home. Kind Regards.

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Review from Ruth G (Cousin of Resident) published on 21 March 2024 Submitted via Website
Overall Experience
My cousin has been a resident at Ambleside Bank for around 4 years and the staff have been excellent in all aspects of care. Due to having medical problems myself, I had been unable to visit recently and was worried but I knew my cousin was in good hands and today's visit proved that all was well and my cousin was happy.

Thank you to all the staff for your care.

Reply from Kay Rigby, Manager at Ambleside Bank

Thank you for leaving a review. We're so pleased you are happy that your cousin is happy and settled at Ambleside Bank, and that you are happy with the standard of care we provide here, it is a pleasure to have your cousin with us. Your positive feedback has been passed on to our dedicated team!

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Review from Karen B (Daughter of Resident) published on 9 February 2024 Submitted via Website
Overall Experience
I moved my 90-year-old mother with dementia into Ambleside Bank this week and I have to say I am bowled over by how impressive and amazing all the staff have been. The team are caring and excellent and they instantly made my mum feel at home and special. She already loves it. The facilities are spotless and extensive and lots of activities are in place. It is friendly, spotless and has an amazing atmosphere.

Huge thanks to all the team!

Reply from Kay Rigby, Manager at Ambleside Bank

Thank you for your positive review of our home. This kind of feedback motivates the entire team to continue exceeding quality standards. We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! It is always so nice to...  

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Review from Nicola E (Relative of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

A vast range of activities to keep residents happy and stimulated. Always friendly staff who take time to talk and more importantly listen. Residents' rooms are spotless. Genuine lovely feel when you enter.

Reply from Kay Rigby, Manager at Ambleside Bank

Thank you for your lovely comments, which we have passed on to our staff. It is so nice to know that we are appreciated, and we will continue to do everything we can to ensure we continue to provide an excellent service.

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Review from Stephen G (Son of Resident) published on 24 January 2024 Submitted via Postal Card
Overall Experience

Mum is really happy here and she enjoys the food. The staff are excellent, should be more on the weekends. It always seems to be a happy place to work and live there, what I have seen. Staff should be paid more, it's a hard job to do. Don't understand why private pays more than council if it's not a lot because she is losing her house money already living here.

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Review from P B (Son of Resident) published on 12 January 2024 Submitted via Website
Overall Experience

The atmosphere when you walk into Ambleside Bank is very welcoming and the staff are very friendly and always on hand for a chat. The day trips they have taken the residents out are brilliant and the events coordinator is a diamond. The manager and her deputy are a great team and with their leadership, they have brought Ambleside Bank on so much. Well done everyone in the team, needs a pat on the back from the girls in reception to the maintenance man to the chefs. Well done.

Reply from Kay Rigby, Manager at Ambleside Bank

Thank you for your positive review of our home. This kind of feedback motivates the entire team to continue exceeding quality standards. We can’t thank you enough for the kind words about our service. Your review means a lot to us and lets us know we’re on the right track! I will be sure to share...  

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Review from Keith F (Niece of Resident) published on 12 January 2024 Submitted via Website
Overall Experience

Since my auntie has been a resident at Ambleside Bank since around July last year, I have nothing but praise for the home. They really care for the residents, and they treat them like their own family. The staff are always friendly and helpful, the home is spotlessly clean, and the food really is good. Cannot praise the home enough; it really is first class, and my auntie is so happy there.

Reply from Kay Rigby, Manager at Ambleside Bank

Thank you for your review; we value all feedback, as this helps us to improve our service where required. We are pleased to hear that you are happy with the care delivered here at New Ambleside and the choice of meals provided. We would like to say a big thank you for your positive comments...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 January 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Ambleside Bank.

Accreditations

There are no accreditations posted yet for Ambleside Bank.

Meet the Team (1)

Kay Rigby
Kay RigbyJob Title:Registered ManagerJoined: 2022

Kay leads our team at Ambleside Bank with real warmth, professionalism and a deep commitment to every resident’s wellbeing. With years of experience in care, Kay makes sure every day feels safe, welcoming and truly personal.

Frequently Asked Questions about Ambleside Bank

What types of Care is Ambleside Bank registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ambleside Bank have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Ambleside Bank?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Ambleside Bank to the centre of Wigan?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ambleside Bank to verify any information. View our terms and conditions. Ambleside Bank has an Enhanced Service -more info.