258-260 Preston Road, Standish, Wigan WN6 0NY
The aim and objectives of Primrose Villa Rest Home is to provide a high quality and best possible caring environment and services to all residents whilst consistently and reliably complying with all its obligations as required within the regulations covering rest home activities.
Primrose Villa Rest Home was first registered with Wigan Authority in 1985 and since that date, has been very proud to serve the community with the high standard of care that everyone has come to expect from a well managed organised care home.
Caring, well trained staff provide high quality care for up to fifteen residents. All staff are suitably trained in care services, the majority with NVQ qualifications.
Assistance is provided where necessary without fuss for residents for activities or daily living.
All food is prepared and freshly cooked on the premises with a choice of menus. A varied menu of traditional home cooking is provided as well as diabetic and specialist diets where specified.
The care home provides wheel chair access to all floors via a fully automatic lift situated on the ground floor opposite the main entrance which has a ramp for wheelchairs.
There is a car park which can accompany up to 8 cars as well as a well-maintained garden with trees and shrubs and a lawn area to the rear of the garden.
Visitors are welcome at all times without appointments.
Group: Diamond Care Homes
Person in charge: Michael Ryan (Manager)
Local Authority / Social Services: Wigan Metropolitan Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 15 Service Users
Registered Care Categories*: Dementia • Old Age
Admission Information: Ages 50+.
Single Rooms: 11
Shared Rooms: 2
Rooms with ensuite WC: 1
Weekly Charges Guide: Personal Care Single £365 – £386 , Personal Care Shared (per person) £365 – £386 (These prices are only a guideline, please contact Primrose Villa Care Home to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Primrose Villa Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Primrose Villa Care Home has a Review Score of 7.8 (7.750)
The Review Score of 7.8 (maximum of 10) for Primrose Villa Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Primrose Villa Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.417 for Primrose Villa Care Home is calculated as follows: ( (5 Excellents x 5) + (7 Goods x 4) ) ÷ 12 Ratings = 4.417
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.333 Points relating to the number of positive Reviews for Primrose Villa Care Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 3 positive Reviews (15 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3 Target = 0.333
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Susan L (Daughter of Resident) on Monday 27 March 2017. Relates to March 2017.
Mum is treated with dignity and seems to be a different woman since coming to Primrose Villa Care Home. Great communication with lovely staff - nothing is too much for them. This is genuinely a home from home. Haven't seen mum this content in a long time. On the day of mum's arrival, she was straight into the craft afternoon and loved it.
How likely would you be to recommend Primrose Villa Care Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Good
Treated with Dignity: Good
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Primrose Villa Care Home
There are currently no Care Home Idol entrants who have performed at Primrose Villa Care Home