






The aim and objectives of Primrose Villa Care Home is to provide a high quality and best possible caring environment and services to all residents whilst consistently and reliably complying with all its obligations as required within the regulations covering care home activities.
Primrose Villa Care Home was first registered with Wigan Authority in 1985 and since that date, has been very proud to serve the community with the high...
Care Provided by Primrose Villa Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 15 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
please contact the home for more accurate fees.
The price(s) shown are provided by the care home. Contact Primrose Villa Care Home for full pricing details and T&Cs.
Contact Primrose Villa Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Diamond Care Homes
- Private Owned
Person in charge
- Melissa Mann(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (15)
Visiting
- PLEASE CONTACT THE HOME
Parking
- There is A CAR PARK TO THE REAR - FREE PARKING
Primrose Villa Care Home Reviews (6)
Primrose Villa Care Home has a Review Score of 8.3 (8.333) out of 10, based on 1 reviews in the last 2 years.
Over all time Primrose Villa Care Home has 6 reviews.
Mum is very happy there she been in over 6 years now the staff do their very best to help her as she been ill for a long time now nice homely place good activities going on lovely clean place i'm very happy her being there
After having been fairly independent at home, my mother was a resident at Primrose Villa Care Home for the last 9 months of her life. She celebrated her 100th birthday while she was there. Her physical problems were many and her memory was failing. The care she received was exemplary; all the carers worked with patience, humour and sympathy. I got to know them all on my regular visits when I was made to feel very welcome. I witnessed that all residents were treated in the same thoughtful way. In her last days, the staff could not do enough for her or for family visitors. I have my name down for admission in the not-so-distant future!
Primrose Villa is a very friendly care home. Staff are extremely friendly and caring. The home has also benefited from a new manager who seems to be making a big difference. Everything is much more welcoming, especially externally.
My sister has been in the care home for a few years now. Staff are very caring and know each resident by name. They know when my sister is having an off day. They keep me informed of any issues or concerns that have arisen with her. She is well cared for and clean. I find the staff very helpful and caring of all residents.
A new manager has been appointed and she is revamping the premises, putting on activities for the residents. Plenty of changes for the better. It is a very caring home and would recommend this care home to anyone.
My mother in law’s general health was deteriorating and needed supervised care, she never wanted to go in a home so the decision to place her in one was extremely difficult. However, within a few days, she was settled, she was made welcome by both staff and residents, she was treated with dignity, respect, love and affection. We as a family were happy to see her so settled, comfortable and safe. She became unwell and was admitted to the infirmary, but thankfully returned to Primrose Villa where she died surrounded by friendly faces and familiar voices. I can’t thank the lovely staff enough for the care given to Mum.
Mum is treated with dignity and seems to be a different woman since coming to Primrose Villa Care Home. Great communication with lovely staff - nothing is too much for them. This is genuinely a home from home. Haven't seen mum this content in a long time. On the day of mum's arrival, she was straight into the craft afternoon and loved it.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 April 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Primrose Villa Care Home.
There are no upcoming events for Primrose Villa Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Primrose Villa Care Home.
Meet the Team (1)

Siobhan has completed her level 2 in health and social care and is currently enrolled on diploma level 5 in management and leadership
Frequently Asked Questions about Primrose Villa Care Home
What types of Care is Primrose Villa Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Primrose Villa Care Home have?
There are 15 Single Rooms.
What are the Facilities & Services at Primrose Villa Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Primrose Villa Care Home to the centre of Wigan?
3.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Primrose Villa Care Home to verify any information. View our terms and conditions. Primrose Villa Care Home has an Enhanced Service -more info.