Mum was in the care of the excellent team, she was treated with the utmost dignity and affection.S C(Daughter of Resident/Service User)

They are attentive, compassionate and ensure she is safe and comfortable all the time.K J(Daughter of Resident/Service User)

The residents are treated with respect.Peter R(Husband of Resident/Service User)

Mum was in the care of the excellent team, she was treated with the utmost dignity and affection.S C(Daughter of Resident/Service User)

They are attentive, compassionate and ensure she is safe and comfortable all the time.K J(Daughter of Resident/Service User)

The residents are treated with respect.Peter R(Husband of Resident/Service User)

Cloisters is a warm, welcoming home from home for all residents. The detached, Victorian house is characterful and spacious, with landscaped gardens to explore and breathe in the fresh seaside air.
The team take pride in offering comfortable bedrooms and immaculate facilities to ensure every stay is personal and exceptional. They encourage residents to personalise their bedrooms and families to visit at any time. The home provides two large living...
Care Provided by Cloisters
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please call for more information
The price(s) shown are provided by the care home. Contact Cloisters for full pricing details and T&Cs.
Contact Cloisters to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- The Tides Cloisters Care Ltd
- Private Owned
Person in charge
- Antonia Baker(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 4
Room Information
- Single Rooms (16)
- Couples/Companion Rooms (2)
Visiting
- Protected mealtimes in place so encourage visitors not to visit the home before 9:30am, between 12:00-13:00 & 16:00-17:00
Parking
- Car Parking at front of home
Cloisters Reviews (10)
Over all time Cloisters has 10 reviews.
Dad had complex dementia needs, could be vocal and challenging and had physical assistance needs that required high levels of support. Nothing was ever too much trouble. Dad was kept immaculately clean and treated with dignity every day.
In spite of his dementia, he would always comment that the staff here are great. I agree 100%.
If you are looking for a caring home with excellent leadership and staff, I wholeheartedly recommend Cloisters to you.
The care home had a lovely and friendly atmosphere and exuded kindness from everyone. I would certainly consider the home for my elderly relatives when they require care.
Great standard of care, very attentive and nothing is ever too much for the staff. My mother is so happy in the home and I feel very comfortable that she is being well looked after. Thank you Cloisters Care Home!
Our father was a resident at the care home for just under 1 year. We, as a family, are very happy with the level of care and the attention all the staff gave to him. We were really struggling to look after him for a while, and once he went to Cloisters Care Home, life became better for him and for us all. We were happy in the knowledge he was being cared for 24 hours a day, by such caring individuals. It's a great home and we would recommend it to any family considering this option.
Excellent staff and service. Feel very satisfied that my friend’s dad is so well taken care of. Clearly areas that the staff goes above and beyond. Level of care is amazing and the staff is clearly passionate about what they do.
Really helpful service from start to finish. Are always on hand to help and answer any issues I have. Staff are very helpful. They can’t do enough for us and they are very understanding which makes the whole experience a lot easier.
We are very happy with the care for my wife. She has been at the home for 6 months and although it has been sad to not live together, she is very well looked after. We could not be happier with how she is treated and how I am always welcome.
My mum is a resident at Cloisters Care Home. She has advanced Alzheimer's. Since becoming a resident here in 2020, the staff have been nothing but amazing in caring for my mum. They are attentive, compassionate and ensure she is safe and comfortable all the time. They have been a great support to me too, making sure I'm fully informed and help me with dealing with other professionals. As my mum entered the home during the Covid pandemic this was really important and reassuring. I am yet to see the full inside of the home due to restrictions but what I have seen is always clean, warm and homely.
Very caring and helpful staff. Cloisters is very well managed and is a safe environment with a homely atmosphere. The care home is clean and well-maintained. The residents are treated with respect. Facilities for personal care such as hairdressers are provided.
My lovely mum went into the wonderful care of the Cloisters team in October 2021, suffering from vascular dementia and terminal cancer. Sadly, mum recent passed. For the whole time, Mum was in the care of the excellent team, she was treated with the utmost dignity and affection. Mum was never talked down to and the staff went over and above to care for her. Nothing was too much trouble and their kindness and patience were paramount. Mum genuinely felt safe and happy during her time at Cloisters and I couldn’t recommend them more highly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Cloisters.
There are no upcoming events for Cloisters.
Awards / Recognitions (1)
- 28 Feb 2023Recipient: Cloisters
Accreditations
There are no accreditations posted yet for Cloisters.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Cloisters
What types of Care is Cloisters registered for?
Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cloisters have?
There are 16 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Cloisters?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Cloisters to the centre of Liverpool?
5.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cloisters to verify any information. View our terms and conditions. Cloisters has an Enhanced Service -more info.