Cedar Grange

I would recommend this home to anyone.

The home always do activities with residents. They have just recently done a Halloween party. I would recommend Cedars Grange home to anyone. We are really happy with mum's care.

Every time I'v been to visit my mother-in-law I have always been very warmly welcomed by staff. I have always found my mother-in-law very happy, content, clean and tidy, very smartly dressed and a smile on her face. I always find the home to be spotlessly clean, her room is always clean and tidy. If anyone is looking for a long term home for a member of their family I cannot recommend Cedar Grange enough. I must pay special thanks to the staff they are all super, caring and super friendly.

Feeling reassured, we have found such a lovely, welcoming home for Mum.

I have visited Cedar Grange 3 times to visit my friend, and each time have been impressed by the friendliness of the staff. The cleanliness of everywhere, and how nicely dress she is. The use of the rooms is quite inspired with the lovely, bright dining room and the effort put in to make each area interesting.

Cedar Grange is a lovely home with lovely staff who are always helpful and supportive, overall very pleased with the way the home cares for my mum. She has been a resident since 2018 and is happy there.

The staff at this care home take excellent care of my mother. She is always dressed in clean clothes that are her own clothes and she is clean and well presented. The activities that are provided keep her well stimulated and interested in taking part with whatever is planned! The photographs are lovely to see up on the board when we visit. Her bedroom is always spotless and not too hot. We as a family feel reassured that our mother is safe, cared for and happy in the home that we chose for her to live in. Big thank you to all the staff

We are pleased that we can visit at anytime of the day and don't have to make an appointment like some of the care homes we looked at!

They failed to recognise my dads UTI condition and as a result he was difficult to deal with. Rather than diagnosing/helping, they called the police on him as well as trying to charge additional 1-2-1 costs even though there was nobody actually looking after him 1-2-1 when I visited. Within a week of entering the home I was receiving threatening phone calls from the management/owner of the care group informing me I had 48hrs to get my Dad out of the home - this was in direct breach of the contract they had laid out which stated 7 days notice. Avoid.. nothing against the staff, but disgraceful behaviour from the owners.

Always good care from staff, my mum has been In cedar grange for over 3 years and has always been well looked after. They are so gentle when feeding her as it is getting difficult now. It is so hard to pick a good home and I fell luck we picked Cedar Grange.

Thankyou

My mother entered Cedar Grange in October 2024 with both mobility difficulties and vascular dementia. Initially, she found it difficult to settle,but the professionalism and caring staff quickly resolved the problem. She has made friends with some of residents and joined the activities. The most impressive feature is the rapid response to any health issues.

Initially I received a phone call from one member of staff after an information request about the care home. She put my mind at ease and invited me to look round the care home. I met her and was shown a bedroom and all the facilities that were available. I felt at ease and the member of staff answered all m6 questions. On the day when my mum went in I was very apprehensive and nervous. It went very smoothly. The team were excellent and we sorted mums room out so that it was a home from home whilst my mum and dad had a coffee in the kitchen. As we went to leave the staff member took my Mother to a group and we left feeling that this was the right choice.

My friend has been at Cedar Grange for over six months now and from day one, he was made to feel welcome and part of the family there. The care he receives is exceptional. There are often events arranged which are lots of fun and bring enjoyment. To everyone. Over Christmas and for his recent birthday, I was given use of the conservatory to being bring friends and family to celebrate the occasions. All the staff are brilliant.

Cedar is always clean and tidy as is Mum's room. The facilities at Cedar are brilliant the pub, shop, cafe and the decking is a lovely feature overlooking the nursery. The dining room overlooks the lovely gardens. The visitor's conservatory is gorgeous, stocked with drinks. Visitors can enjoy a drink in the pub too!

Overall feel happy with the home and care Mum receives. It is sometimes hard to get through to the care team to let them know I will visit. This is important as Mum has become more incontinent in the last year and requires the toilet before she leaves the home to prevent accidents.

The care and support my Mum, myself and all the family have received since Mum entered Cedar Grange in 2022, and during her recent decline and finally her passing has been excellent and I cannot thank them enough.

The staff are always very friendly, they always make sure Nana is happy and comfortable.

The residents are treated with dignity, appearing at all times well cared for, clean and well-dressed. Mostly settled in a homely atmosphere provided by caring and friendly staff. Participation is encouraged in the social aspects and activities provided. Nothing is too much trouble, visitors welcomed at any time as part of the wider family.

The staff at Cedar Grange looked after my nan in her final 6 months. They were kind and patient throughout. We're glad she had somewhere safe for her final days. They were so considerate to us as her family too.