My uncle has now been a resident of Woodlands Manor for just over a year, and he has settled in well, in spite of not wanting to leave his own home.The staff are kind, gentle, caring, and very hard working. They are led by Liz, who is innovative, energetic and cheerful. She has a wonderful relationship with the residents, and is always receptive to communication from us as a family.
Liz and the staff have good systems in place to monitor the well being of the residents. They are happy and have fun, and the food is excellent.
Much effort is made to celebrate all their special occasions, as well as national events. Themed days and parties are frequent, as well as community links, entertainers, and visits from animals.
The home is clean, the rooms are modern, and there is a lovely verandah and garden.
Liz and the team are always looking for ways to improve their offering, and are open to suggestions.
We are very happy with my uncle's care and know he is in safe hands.
↩Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home
Thank you for taking the time to review your experience at our Woodlands Manor. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.