Care Home Owned by Cedars Care Group in North Somerset

Jobs
9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Cedars Care Group in North Somerset

Only the locations & reviews in North Somerset for Cedars Care Group are showing below.

View the details of all 4 locations (with 230 reviews) owned by Cedars Care Group

Cedars Care Group Locations in North Somerset (1)

1 Care Home owned by Cedars Care Group in North Somerset
Winscombe Hall

Winscombe Hill, Winscombe BS25 1DH 

9.6 61 reviews
"My mum has been here for a month now and every time we visit her I find the staff and residents very friendly and welcoming.…"   Read all 61 reviews
Location Type Care Home

Winscombe Hall is a stunning Victorian Country Mansion House, nestling in the Mendip Hills amid an area of outstanding beauty, close to the Somerset levels and Cheddar. The Grade II listed building was built for the Reverend John Yatman and his family… Read more about Winscombe Hall

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 39 Rooms
  • from £1,435 / week

Cedars Care Group Reviews in North Somerset (61)

9.7

Cedars Care Group has a Group Review Score of 9.7 (9.671) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cedars Care Group must have a Review Score.

Overall Experience
  • 14
  • 6
  • 0
  • 0
  • 0
Date Published
  • 61
  • 8
  • 9
  • 16
  • 45
Reviewer Connection to Cedars Care Group
  • 6
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Winscombe Hall

from Elizabeth L (Wife of Resident) published on 15 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was in Winscombe Hall for 4 weeks before he passed away. I was impressed by the care provided for him during his stay, and the caring staff who maintained his dignity to the end of his life.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience at our Winscombe Hall Care Centre. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families. Group Support Manager

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from S B (Friend of Resident) published on 22 August 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very impressed with the summer BBQ and recent singing - the staff were so enthusiastic and warm and friendly.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience at our Winscombe Hall Care Centre. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families. Group Support Manager

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from Gena G (Daughter of Resident) published on 22 August 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are very happy with the care our father is receiving. Our only complaint would be the food, as this is very poor. The staff are very kind and friendly, and the care of our Dad is high. He also has a lovely room overlooking the gardens.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience at our Winscombe Hall Care Centre. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families. Group Support Manager

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from Joy B (Daughter of Resident) published on 22 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here for a month now and every time we visit her I find the staff and residents very friendly and welcoming.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience at our Winscombe Hall Care Centre. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families. Group Support Manager

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from B M (Son of Resident) published on 22 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant and caring home for mum.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience at our Winscombe Hall Care Centre. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families. Group Support Manager

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from Michael W (Husband of Resident) published on 21 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Facilities are in an old building, but excellent use of all the building.The staff are friendly and professional, backed up by management who are always available.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience at our Winscombe Hall Care Centre. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families. Group Support Manager

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from J G (Son of Resident) published on 15 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is very happy at Winscombe Hall. The relief at finding somewhere that welcomes and cares for her, that is so clean, comfortable and relaxed is massive. The surroundings of the house, on the hill overlooking the countryside where she was brought up as a child, are perfect. The staff are always smiling
and happy, and very communicative with me.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience at our Winscombe Hall Care Centre, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from A W (Stepdaughter of Resident) published on 10 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister & I are extremely happy with the care my stepmother is receiving. We are relaxed in the knowledge that she is well looked after.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience at our Winscombe Hall Care Centre, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from P T (Friend of Resident) published on 3 October 2024
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife and I have known this lady for over 50 years. She was always very talkative but since she has developed Alzheimer's her personality has changed. She seems to be well cared for at Winscombe Hall and the staff that we have met are very helpful. She is always clean and her room is tidy. The only
negative comment is that her room is at the lack of the house with a view of a brick wall. Winscombe Hall is an old property with interesting features, it's a shame that it is so far away making it difficult for visitors.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience at our Winscombe Hall Care Centre, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from J B (Son of Resident) published on 17 July 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was accepted to Winscombe Hall in February 2024. It turned out to be perfect for her with her developing needs. The staff and manager were very attentive and patient, and all seemed to like Mum.
She didn't partake in any of the social activities on offer, being bedbound - so there is a lot
more on offer than Mum could use. When she passed away, the staff were with her, comforted her, and was communicative with me, for which I was very grateful.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience at our Winscombe Hall Care Centre, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from B B (Daughter of Resident) published on 10 April 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care shown to my father in his last few days by everyone from cleaners, laundry, care, nursing and home manager was exemplary and we can't thank them enough for making his last few days such caring ones. This caring attitude from every member of staff was a great comfort to my mum and the rest of
the family. A huge thank you from us all.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience at our Winscombe Hall Care Centre, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from Corin M (Granddaughter of Resident) published on 28 March 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My nana was a resident at Winscombe Hall. Throughout her time there, she had laughter, love and kindness given to her by so many of the staff. It became apparent in her final days that she was adored and loved by them and certain individuals, and telling stories of their time with Nana, gave us warmth
and comfort.
The support from management, nursing staff and carers for us as a family towards the end was incredible. They took time to really talk us through everything, and they were so thorough. They made sure the family were fed and watered.
I cannot thank you all enough! Thank you so much for looking after my nana.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience of our Winscombe Hall Care Centre, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from Tracey D (Daughter of Resident) published on 28 March 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum initially came to Winscombe Hall for respite from the hospital and ended up staying for six months before she sadly passed away. The care and compassion shown towards Mum and us during this difficult time was outstanding. It was so lovely how much love Mum had for all of the staff; she was very
fond of them, and them of her. It was truly lovely to see, and I will hold this close to my heart and be forever grateful. Thank you.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience of our Winscombe Hall Care Centre, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from Donald H (Son of Resident) published on 28 February 2024
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very well maintained, friendly staff who care for the residents, good facilities, enthusiastic events manager. Rapid response to addressing medical issues and sympathetic with family members.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience of our Winscombe Hall Care Centre, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from R F (Husband of Resident) published on 27 February 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident at Winscombe Hall since mid-September, apart from three weeks in hospital with AF, she suffered from Alzheimer's.
The attitude of the staff towards their residents can only be described as exemplary. They are all caring and compassionate and show a great deal of love in
their work.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience at our Winscombe Hall Care Centre, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from S C (Daughter of Resident) published on 20 November 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
The Manager and her team looked after our mum in her final few weeks. We are so grateful to them for the kind, diligent and professional care they gave her, making sure her last days were as comfortable as possible, which is everything we could have wished for. We are particularly grateful for the excellent
updates we received, both in person and on the phone, whenever there was a change in mum’s condition. Thank you to everyone for making our mum’s passing as gentle as possible.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience of our Winscombe Hall Care Centre, we really appreciate your comments and kind words. We actively encourage feedback and always try to act upon any suggestions that are made to make sure we continue to offer the best care and support for our residents and their families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from Arnold J (Husband of Resident) published on 7 September 2023
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has just completed her first month in Winscombe Hall and she has settled well and the care is good. She needs 24-hour care and there is a good understanding of her needs.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience of our Winscombe Hall Care Centre, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from Deb G (Daughter of Resident) published on 24 May 2023
Submitted via Website • Report
Overall Experience 4.0 out of 5
The nursing staff and care staff showed great kindness to my mother whilst she stayed at Winscombe Hall for respite after a fall. They even arranged and accompanied my mother to hospital for a check-up on one occasion when I was not available. They were encouraging in a firm but very kind way to get
my mother walking again and she made great progress in that respect. I did feel that on a couple of occasions, there were times when they were clearly short-staffed (like all care establishments regrettably right now) and this did reflect in the attention Mum was getting. However, this is not a criticism of the staff's attitude as they did their utmost to ensure Mum was as well looked after as possible.
I would also add that the communication from nursing and care staff to myself was brilliant and they were extremely supportive and encouraging to the family in our attempt to get mum back to independent living.
I would recommend Winscombe Hall for care for a loved one.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience of our Winscombe Hall Care Centre, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from Karen C (Daughter-in-law of Resident) published on 12 April 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law moved into Winscombe Hall very recently. As a family, we have been so pleased by the support and care he has received. He is very settled and happy and it has been such a positive transition. The communication is excellent and the staff provide consistent feedback. The house and grounds
are beautiful and every day my father-in-law will go out for a walk and enjoy the surroundings. The staff are caring, supportive and very professional and we feel reassured that he is receiving the very best care. A huge thank you to all the care team!
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience of our Winscombe Hall Care Centre, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Winscombe Hall

from Angela P (Respite Resident) published on 13 February 2023
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into Winscombe Hall Care Home for respite care in January 2023. She had a lovely room overlooking the gardens. The staff and management were very kind and caring and took time to make a detailed care plan, they did everything they could to make her stay comfortable. The nursing care she was
given was exactly what was needed to enable her to return to her own home again. Very grateful to everyone at the home.
Reply from Louise Livesey, Group Support Manager at Winscombe Hall

Thank you for taking the time to review your experience of our Winscombe Hall Care Centre, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Loading...

Awards / Recognitions (0)

Loading...

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cedars Care Group to verify any information. View our terms and conditions. Cedars Care Group has an Enhanced Service – more info.