Care Home Owned by Cedars Care Group in North Somerset

is too much trouble. this is the best place I have seen in a long time and I work in health care myself. The Chefs cook amazing Meals and my mum is fussy, they will cater for any dietary requirements. The Registered Nurses are excellent as is the Home Manager. they always can answer my queries however small and are very supportive to me as well.
I couldn't fault Winscombe Hall in any shape or form. My Mum really feels at home and loves it.
Thank you to you all.

I asked if they could raise his arm, the nurse in the care home picked a cushion from the floor and placed it under his arm. She didn't see the wound around the elbow that was weeping, "Oooh" she said, "I didn't see that". I had to ask for a dressing - no one was in the room at the time.

and happy, and very communicative with me.

negative comment is that her room is at the lack of the house with a view of a brick wall. Winscombe Hall is an old property with interesting features, it's a shame that it is so far away making it difficult for visitors.

more on offer than Mum could use. When she passed away, the staff were with her, comforted her, and was communicative with me, for which I was very grateful.

the family. A huge thank you from us all.

and comfort.
The support from management, nursing staff and carers for us as a family towards the end was incredible. They took time to really talk us through everything, and they were so thorough. They made sure the family were fed and watered.
I cannot thank you all enough! Thank you so much for looking after my nana.

fond of them, and them of her. It was truly lovely to see, and I will hold this close to my heart and be forever grateful. Thank you.

their work.

updates we received, both in person and on the phone, whenever there was a change in mum’s condition. Thank you to everyone for making our mum’s passing as gentle as possible.

my mother walking again and she made great progress in that respect. I did feel that on a couple of occasions, there were times when they were clearly short-staffed (like all care establishments regrettably right now) and this did reflect in the attention Mum was getting. However, this is not a criticism of the staff's attitude as they did their utmost to ensure Mum was as well looked after as possible.
I would also add that the communication from nursing and care staff to myself was brilliant and they were extremely supportive and encouraging to the family in our attempt to get mum back to independent living.
I would recommend Winscombe Hall for care for a loved one.