"My Mum received care at Woodlands Manor for about 18months. All the different staff were kind and caring, and encouraged and supported her…"
Read all 86 reviews
from £950 / week
27 Rooms
Location Type
Care Home
Woodlands is a home in the true sense of the word; warm, comfortable and welcoming. Professionals pride themselves on the quality of the care and surroundings they provide and on attention to details ... Read more
"Dads now 12 months as a resident. He considers this his home. The staff are gold standard + our family class them as friends. I listen to…"
Read all 37 reviews
from £1,100 / week
29 Rooms
Location Type
Care Home
Ash Croft is a home in the true sense of the word; warm, comfortable and welcoming. Situated in the heart of Formby the home is tastefully decorated, boasting many original features to help keep the ... Read more
"My mum went into Cedar Grange Nursing Home in August 2025 for respite care.
The home is fantastic, very welcoming!
All the staff are…"
Read all 59 reviews
from £975 / week
36 Rooms
Location Type
Care Home
Cedar Grange pride themselves on the attention to detail – it’s the little things that matter. They have created a home that is interesting, surprising, stimulating and above all homely.
Cedar ... Read more
Older Person CarePermanent CareRespite Care
Residential Care
Dementia Residential Care
Cedars Care Group Reviews in Merseyside (182)
9.5
Cedars Care Group has a Group Review Score of 9.5 (9.518) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Cedars Care Group must have a Review Score.
from Elizabeth S (Daughter of Resident) published on 27 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mum received care at Woodlands Manor for about 18months. All the different staff were kind and caring, and encouraged and supported her during her stay. Unfortunately Mum deteriorated, and the staff were amazing at the support they gave her and us as family at the end of her life. They were compassionate,
kind and professional in the way they cared for her and we will always be grateful to each one of them. Thank you
from A J (Daughter of Resident) published on 11 February 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
The home is good and accommodating for all visitors and residents. Mum appears to receive a good level of care and is settled at the home. The team are friendly and welcoming. Advance notice of outbreaks and not being allowed to visit would be good. A simple generic email to all next of kin would help.
Always able to get a brew and biscuits.
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care HomeThank you for taking the time to review your experience at our Woodlands Manor. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
from Barbara F (Wife of Resident) published on 26 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Woodlands Manor. Wonderful staff at all levels. My husband had respite care at the home and when it became necessary for permanent care there was no need to look any further.
The staff are all friendly, caring and welcoming. All the staff have great respect for those they care for.
Liz the
manager is brilliant, so energetic and cheerful. Her rapport with the residents is second to none. Our family have the greatest respect and thanks to Liz and her team of staff. The food is prepared at the home and the chef is brilliant. Abi the deputy Manager is kind and helpful. The domestic staff and the carers all deserve an accolade for the positive attitude that is obvious whenever we visit.
There is support and care for us too and we are kept informed at all times. Any concerns or worries are always dealt with and outcomes notified to us.
All in all, Woodlands Manor is a home where standards are of the highest and all other homes should aspire to equal them.
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care HomeThank you for taking the time to review your experience at our Woodlands Manor. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families. (Name: Louise Livesey Email: louise.livesey@cedarscaregroup.co.uk Position: Group Support Manager) (Name: Louise Livesey Email: louise.livesey@cedarscaregroup.co.uk Position: Group Support Manager)
from Annie L (Daughter of Resident) published on 26 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Woodlands exceeded all of our expectations in the care they provided to my father. The leadership of the manager, Liz & her deputy Aby was clearly reflected throughout the home. The care provided by the entire staff team was exceptional & always delivered with kindness, dignity & genuine warmth.My father
was treated as an individual, not just as someone with dementia, & staff made real efforts to support his independence, happiness & sense of identity. He loved the activities on offer, particularly music, dancing, trips out & it was clear that staff genuinely cared about engaging residents & making life enjoyable for them. The food is excellent & visitors are always made welcome at any time.
Sadly, my father's health declined.Woodlands enabled him to receive end-of-life care within the home, surrounded by family.The care, dignity & kindness shown to him & to us during that time was extraordinary & something we will always be grateful for. I would highly recommend to anyone.
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care HomeThank you for taking the time to review your experience at our Woodlands Manor. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families. (Name: Louise Livesey Email: louise.livesey@cedarscaregroup.co.uk Position: Group Support Manager) (Name: Louise Livesey Email: louise.livesey@cedarscaregroup.co.uk Position: Group Support Manager)
from J M (Daughter of Resident) published on 26 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I cannot speak highly enough of Woodlands Manor EMI Home on Chambers Road, Southport. Knowing my parents are cared for in such a safe, supportive, and compassionate environment gives me great peace of mind.
All the staff are great - kind, patient, and genuinely caring. They understand the needs of
residents with EMI and always treat my parents with dignity and respect. The team take the time to get to know each resident, and nothing ever feels rushed.
I would especially like to mention Liz, the Manager, and Aby, the Deputy, who do an outstanding job. They are approachable, professional, and clearly dedicated to providing high-quality care, which shows throughout the home.
The home is clean, comfortable, and welcoming, with excellent communication with families. I am extremely grateful to everyone at Woodlands Manor and would highly recommend it to anyone looking for quality care for their parents, relatives, or friends.
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care HomeThank you for taking the time to review your experience at our Woodlands Manor. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families. (Name: Louise Livesey Email: louise.livesey@cedarscaregroup.co.uk Position: Group Support Manager) (Name: Louise Livesey Email: louise.livesey@cedarscaregroup.co.uk Position: Group Support Manager)
from Sharon R (Daughter of Resident) published on 23 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We where a little anxious about mum going to respite but once inside woodlands and seen how the residents where treated and how clean and comfortable the house was we felt so much better .. mum settled in straight away and seemed to enjoy herself .. staff are always on hand if you need any updates..
wouldn't hesitate to use woodlands again for mum.
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care HomeThank you for taking the time to review your experience at our Woodlands Manor. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families. (Name: Louise Livesey Email: louise.livesey@cedarscaregroup.co.uk Position: Group Support Manager) (Name: Louise Livesey Email: louise.livesey@cedarscaregroup.co.uk Position: Group Support Manager)
from Jacqui D (Friend of Resident) published on 21 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I Would recommend woodlands to anyone looking for a secure & homely place for a loved one. The dedicated staff show love, care & most of all respect to each resident & go out of their way to cater for their individual needs. The home is managed really well with Manager Liz providing lots of activities
and outings for residents. Catering staff also do an amazing job with freshly prepared dinners & afternoon tea & cakes in abundance. When visiting loved ones you are always made to feel very welcome & I was kept well informed on any health issues that arose and updated on a regular basis. Woodlands is a unique & special place with lovely staff, full of fun & laughter.
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care HomeThank you for taking the time to review your experience at our Woodlands Manor. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families. (Name: Louise Livesey Email: louise.livesey@cedarscaregroup.co.uk Position: Group Support Manager)
from Margaret M (Wife of Resident) published on 29 December 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My husband was fast tracked into Ash Croft House for end of life. The care and kindness he received was very special. He was treated with dignity.
The staff were also incredibly supportive of me! I could visit whenever I wished and nothing was too much trouble. Thank you everyone.
Reply from Louise Livesey, Group Support Manager at Ash Croft HouseThank you for taking the time to review your experience at our Ash Croft House, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
from Paula M (Daughter of Resident) published on 19 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mum went into Cedar Grange Nursing Home in August 2025 for respite care.
The home is fantastic, very welcoming!
All the staff are brilliant. My mum loves the home and we have decided for her to stay.
The home is very clean and tidy.
The home always do activities with residents. They have just
recently done a Halloween party. I would recommend Cedars Grange home to anyone. We are really happy with mum's care.
Reply from Louise Livesey, Group Support Manager at Cedar GrangeThank you for taking the time to review your experience at our Cedar Grange Care Centre. We appreciate your kind words and observations and will ensure that they are passed on to our team at home. We actively encourage feedback and constantly try to act upon any suggestions that are made to make sure we continue to offer the best care and support for our residents and their families.
from A F (Niece of Resident) published on 7 November 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My uncle has now been a resident of Woodlands Manor for just over a year, and he has settled in well, in spite of not wanting to leave his own home.The staff are kind, gentle, caring, and very hard working. They are led by Liz, who is innovative, energetic and cheerful. She has a wonderful relationship
with the residents, and is always receptive to communication from us as a family.
Liz and the staff have good systems in place to monitor the well being of the residents. They are happy and have fun, and the food is excellent.
Much effort is made to celebrate all their special occasions, as well as national events. Themed days and parties are frequent, as well as community links, entertainers, and visits from animals.
The home is clean, the rooms are modern, and there is a lovely verandah and garden.
Liz and the team are always looking for ways to improve their offering, and are open to suggestions.
We are very happy with my uncle's care and know he is in safe hands.
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care HomeThank you for taking the time to review your experience at our Woodlands Manor. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
from Anni M (Friend of Resident) published on 31 October 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
Very happy with the care Harry receives from Woodlands. He has settled in extremley well and overall is very happy with the care he receives. It has been noted by ourselves that Harry and other residents are afforded the dignity and respect and the encouragement to ensure that there independance is
mantained as is a proactive approach in there own decision making. It is a happy home one that both residents and relatives are made to feel welcome and part of the woodlands family. Liz (manager and her team ) always have activites daily keeping residents motivated ,engaged and stimulated, There have been many trips out with the newly aquired minibus which have been received well and enjoyed. Harry is always complaining about the food -not the quality but that theres to much of it !!
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care HomeThank you for taking the time to review your experience at our Woodlands Manor. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
from Vasilica S (Daughter of Resident) published on 30 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Woodlands Manor Care Home in Southport has been absolutely wonderful for my mum. She has dementia, and the care and attention she receives here are exceptional. The staff are so kind, patient, and genuinely caring - they make her feel comfortable, respected, and at home. It's such a relief to see her
so settled and happy, as if she's living in her own home. The atmosphere is warm and welcoming, and I can tell she is truly content and well looked after. I'm so grateful for everything the team does each day to make her life brighter.
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care HomeThank you for taking the time to review your experience at our Woodlands Manor. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
from Tony S (Son of Resident) published on 30 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My Father, Harry, has been in the home now for nearly 10 months and the care he receives from all the
staff is first class ,based on his mixed dementia they are experienced in dealing with this type of condition.
The residents are all very happy and the manager, Liz, runs a very happy ship . The mini
bus is a good addition as it allows for trips out for the residents. It does feel like the best place for my Father to send his latter years.
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care HomeThank you for taking the time to review your experience at our Woodlands Manor. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
from Susan L (Wife of Resident) published on 29 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My husband has been a resident for 4 months he has dementia.From the moment he arrived he has been treated with.such kindness, patience and respect.The staff are all excellent and keep us well informed.There is lots of activities designed to keep the residents stimulated and occupied .I am very grateful
to everyone @ Woodlands Manor for giving me the security to know my husband is safe and well cared for.
The home is well maintained and very clean and the food is excellent.The relatives are also encouraged to join in activities.
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care HomeThank you for taking the time to review your experience at our Woodlands Manor. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
from Peter K (Husband of Resident) published on 14 October 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The care home is very well run home. The residents are very happy well cared for. I would be happy to see my days out here. She as am I in my ninety second year. The staff are of the highest calibre and so helpful and nice to visitors as well as to the residents.
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care HomeThank you for taking the time to review your experience at our Woodlands Manor. We really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
from Paul R (Husband of Resident) published on 26 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
It was my wife's birthday recently, Liz the manager and all the staff made her day very enjoyable.
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care HomeThank you for taking the time to review your experience at our Woodlands Manor, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families. Group Support Manager
from John W (Son-in-law of Resident) published on 1 September 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Every time I'v been to visit my mother-in-law I have always been very warmly welcomed by staff. I have always found my mother-in-law very happy, content, clean and tidy, very smartly dressed and a smile on her face. I always find the home to be spotlessly clean, her room is always clean and tidy. If
anyone is looking for a long term home for a member of their family I cannot recommend Cedar Grange enough. I must pay special thanks to the staff they are all super, caring and super friendly.
Reply from Louise Livesey, Group Support Manager at Cedar GrangeThank you for taking the time to review your experience at our Cedar Grange Care Centre. We appreciate your kind words and observations and will ensure that they are passed on to our team at home. We actively encourage feedback and constantly try to act upon any suggestions that are made to make sure we continue to offer the best care and support for our residents and their families.
from Ian R (Son of Resident) published on 4 August 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Staff very welcoming & more than happy to help with anything.
Feeling reassured, we have found such a lovely, welcoming home for Mum.
Reply from Louise Livesey, Group Support Manager at Cedar GrangeThank you for taking the time to review your experience at our Cedar Grange Care Centre. We appreciate your kind words and observations and will ensure that they are passed on to our team at home. We actively encourage feedback and constantly try to act upon any suggestions that are made to make sure we continue to offer the best care and support for our residents and their families.
from Alan T (Resident) published on 11 July 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Polite kind and helpful staff. I felt cared for and thoughtfully performed.
Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care HomeThank you for taking the time to review your experience at our Woodlands Manor, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families. Group Support Manager
from Carole T (Daughter of Resident) published on 16 May 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Dads now 12 months as a resident. He considers this his home. The staff are gold standard + our family class them as friends. I listen to them talking + helping other residents when no-one is in the rooms with them. Always its respect + caring. I am confident they treat everyone the same.
Obviously
they look like they have a lot to do + I would love to see more staff to help them.
It may not be the most luxerious surroundings but we do not want any more for Dad. He is cared for + loved by all.
Reply from Louise Livesey, Group Support Manager at Ash Croft HouseThank you for taking the time to review your experience at our Ash Croft House, we really appreciate your comments and kind words. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.
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