Woodlands Manor EMI Care Home

My grandfather was at Woodlands Manor for a number of years. My grandfather suffered from dementia. It was very hard for us to acknowledge and understand what was happening to him. The staff at Woodlands Manor were very understanding with us. They always updated us with his care and alway looked smart. The laundry lady always told us if he needed anything, just ask. My grandfather also told us how he enjoyed the food. The care staff couldn't have offered any better care. He could be challenging at times but they showed excellent skills with him when he was. Sadly my grandfather passed away this year. My grandfather was taken to the hospital and there was nothing they could do. I don't know how they did it but all the staff at Woodlands got him home as fast as they could so he was back in his own bed. They got district nurses to come and help that night so he wasn't in any pain or agitated. I know my grandfather couldn't have been more peaceful the last days of his life and happy.

This is a very friendly care home with excellent facilities and very good staff. The home is very clean, warm and the food is excellent. Any queries are quickly dealt with by the staff who are always on hand. there is a large garden which is used in the summer most days for outdoor activities. Other activities include trips to the cinema and outings on the mini bus.

I often visited my sister when she lived at Woodlands Manor. The staff were always polite and respectful. I feel that my sister and the other residents were treated with the utmost dignity. I witnessed them always laughing with staff. On a couple of occasions, I even witnessed Janet the cleaner getting them up and dancing with them. When my sister became very poorly the staff were training to do GSF. We had regular meetings about this. I can't express enough the impact it had on my sister in her final days. She was dignified loved pain free and passed away peacefully with us all around her at Woodlands Manor. The care and support they gave us was way beyond exceptional we can't thank them enough.

Very good home. I would like to see more stimulating activities per day if possible.

My mother stayed at Woodlands Manor for 2 weeks. I found all staff to be very helpful and my mother really enjoyed her stay. I would highly recommend this home.

What a lovely time we all had at Christmas party, all the staff made us feel welcome and Christmas dinner was great. Me and mum enjoyed it so much. Thank you for inviting me.

My husband has been a resident at this home since April 2016.
Few teething problems to start with but all ironed out very quickly.
Very pleasant and caring staff, always showing great respect for residents and family members. Staff always cheerful.

My mother has been resident here for almost a year. She has vascular dementia which is getting worse. Prior to entering Woodlands Manor, she was becoming gradually more insular and avoiding people. When my father died, I moved in with her as a full-time carer, his death caused a huge decline in her mental health to a point where she forgot him altogether, she became more frustrated with everyday tasks and eventually became quite violent, forcing a move to residential care.
When she moved into Woodlands for a few weeks respite while awaiting assessment, she started to come out of her shell. The staff were stimulating her interest in other people, she was in a caring and socially acceptable (to her) 'hotel' with minimal need to go home (her dementia had taken her back 60 years to her parents' house).
She is quite happy now, being looked after hand and foot, with active social interaction, good food and health care and a stable staffing structure without too much change.