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Woodlands Manor EMI Care Home

21/23 Chambres Road, Southport, Merseyside PR8 6JG
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Woodlands Manor EMI Care Home, Southport
Woodlands Manor EMI Care Home, Southport
Woodlands Manor EMI Care Home, Southport

Woodlands is a home in the true sense of the word; warm, comfortable and welcoming. Professionals pride themselves on the quality of the care and surroundings they provide and on attention to details – it’s the little things that matter.

In reflection of this, Woodlands Manor receives GSF (Gold Standard Framework) award accreditation in September 2017, achieving a Commend status in giving end of life care.

The owners have arranged...  

Care Provided by Woodlands Manor EMI Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Accreditations

  •  The National Dementia Care Accreditation Scheme (NaDCAS)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£950 - £1,200£950 - £1,200
Residential Dementia Care£950 - £1,200£950 - £1,200

Contact Woodlands Manor EMI Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Liz Seville(Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (5)

Woodlands Manor EMI Care Home Reviews (87)

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9.8

Woodlands Manor EMI Care Home has a Review Score of 9.8 (9.769) out of 10, based on 24 reviews in the last 2 years. Over all time Woodlands Manor EMI Care Home has 87 reviews.

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Showing 87 reviews matching selected criteria
Review from J M (Brother-in-law of Resident) published on 24 October 2024 Submitted via Website
Overall Experience

My sister-in-law has been a resident at Woodlands Manor for approximately six months now. She was initially placed there because she was having difficulty living on her own. At first, she found it difficult to settle in there. But, as the time passed by, she is now more contented and happier to be there. That is down to the dutiful care and attention all the staff have given her whilst she has been there. This has come as a surprise to my wife and I as she has always been a fiercely independent person. No praise is too high for the staff at Woodlands Manor. None more so than the manager who is totally dedicated to ensuring the residents are treated to the highest standards of safeguarding and personal welfare.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from L C (Daughter of Resident) published on 17 October 2024 Submitted via Website
Overall Experience

Dad has only been at Woodlands for a couple of months but he has been welcomed completely and has settled in very well. He seems happy to be at Woodlands, and is well looked after. He complains that there is too much food to eat, which is a first! The manager has gone out of her way to ensure that Dad receives all the care and attention that he needs. This was especially evident as my dad had a safeguarding issue in place when he first arrived at Woodlands, and the manager ensured that the safeguarding plan was maintained. I can't tell you how much peace of mind this gave the family. My mum is in a care home nearby which belongs to the same group. The manager and her team escort my dad to visit her each week, which is really lovely and much appreciated by the whole family. Thanks Manager and the whole team at Woodlands.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from Leanne S (Granddaughter of Resident) published on 16 October 2024 Submitted via Website
Overall Experience

I was recently contacted by the care home manager to arrange a meeting to discuss Nan's current care needs. The meeting went really well and we were able to prioritise Nan's needs and work out objectives to make sure Nan remains fit and healthy. The care home has also been great at informing me of upcoming hospital appointments and arranging travel and a carer to attend the appointments with my Nan. This leaves me not having to worry about taking time away from work to attend hospital appointments. Nan remains happy and content in the home and I am more than happy with the efforts that the team always go to to meet my nan's needs. It was really nice to see that the seating area outside the manager's office has been so nicely decorated for the residents. It is so bright and colourful and a lovely place for Nan to sit and socialise.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from Michael C (Husband of Resident) published on 6 August 2024 Submitted via Postal Card
Overall Experience
On Wednesday afternoon, the 17th of July 2024 I drove down to Woodland Manor to celebrate my wife's seventy-eighth birthday. On entering the care home I observed that there was no sign of any birthday celebration preparations. We were then approached by the deputy manager who made enquiries about our birthday party preferences and wishes for her birthday celebration. And we elected to have it in the kitchen room at three o'clock.
I entered the kitchen alone to make a cup of coffee for her and found the staff extremely busy setting out a large white tablecloth; with a huge birthday cake in the centre of the table. With my wife's name in wonderful pink icing. All the staff were busy putting birthday decorations around the room. They were working hard, doing a wonderful job making a 'my wife's style' birthday party celebrations. The cook entered the room and enquired if the cake with the pink-iced name of my wife upon it was okay? Which it was! A marvellous cake of a large, square design and covered with birthday candles.
I got my wife settled in the kitchen and sitting at the head of the large table. The deputy manager lit all the candles on the birthday cake. And with a little more effort got my reluctant and confused wife to blow out the candles and make a birthday wish, wish a helping 'puff and blow' of directed breath from myself.
All the residents and staff sang happy birthday to her, raising their glasses to toast her on her seventy-eighth birthday. Assistant manager produced a large, decorate knife for my wife to cut her birthday cake, which she did with some assistance from me. It then became too noisy for her and she became confused and distraught then standing up from her chair, she made movement to leave the room and birthday party.
I took her into the quiet dining room to get her settled leaving the staff and residents in the kitchen room to cut, distribute and eat the birthday cake and enjoy the birthday party.
The home manager walked into the dining room to ascertain the reason for my wife's absence from the main birthday party, and also to present her with a lovely birthday card from herself and all the care home staff. A member of staff brought three portions of birthday cake into the dining room for us to eat. We sang happy birthday to her before and after eating our slice of birthday cake and she slowly recovered her good humour.

I cannot thank enough; the Woodland Manor care staff, the deputy manager whose attention to detail and who organised and controlled the attentive staff, the senior cook who made such a wonderful birthday cake, and who then enquired if it was satisfactory, which of course in was for the proof was in the eating of the birthday cake, for not a crumb remained on the empty plate. Also the home manger who walked into the empty dining room to ascertain the reason for my wife's absence from the main birthday party, for my wife suffers from vascular dementia, becomes confused and overwhelmed during noisy events. Then in the quiet of the dining room, gaining her full attention, the manager presented my wife with a lovely birthday card from herself and all the staff of Woodland Manor. It was a wonderful day and a marvellous birthday party, under the difficult condition due to her poor mental health, all made possible by all the staff of Woodland Manor. Thank you all.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from M P (Husband of Resident) published on 17 July 2024 Submitted via Postal Card
Overall Experience

My wife who has dementia is very happy here. She loves the staff and has made friends with some of the other residents. I think the staff are particularly good, very caring and consistent. The food is excellent and my wife particularly likes the lovely garden and the patio at the home.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from Patricia G (Daughter of Resident) published on 17 July 2024 Submitted via Postal Card
Overall Experience

Overall high standard of care, shown dignity. The staff are friendly and caring and the facilities are good.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from J C (Daughter of Resident) published on 21 May 2024 Submitted via Website
Overall Experience
The manager and all staff are caring, compassionate and empathetic towards every resident and their individual needs with dignity within the home.
It’s always clean and excellent meals and healthy snacks are always available for residents and visitors alike.
They always have lots of activities going on where everyone can join in which is fun. Leading up to Christmas is the most poignant time when a candle is lit for all residents lost that particular year and they are remembered.

When looking for care for my mum this home found us instead of the other way round. Truly excellent, I wouldn’t have my mum anywhere else.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from Anne S (Wife of Resident) published on 10 May 2024 Submitted via Website
Overall Experience
From the moment my daughter and I walked in, we knew it was the right place for my husband. The manager and all the staff were very kind and welcoming. The care given to my husband was outstanding in every respect. We were able to visit/ring at any time and the manager always made herself available. The care was not only for my husband but for all of us, especially me.
My husband died a few weeks ago. The end-of-life care provided meant that his passing was very calm and peaceful. He had everything that was needed. Our needs were taken care of too. We were consulted/kept informed throughout. It might seem a small thing, but even the regular provision of tea, biscuits and freshly made sandwiches meant a lot. It enabled us as a family to concentrate on my husband.

Many thanks to all the staff, especially the manager.

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Review from F T (Granddaughter of Resident) published on 2 April 2024 Submitted via Postal Card
Overall Experience

Staff always friendly, can see they care about the residents.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from Sally T (Daughter of Resident) published on 2 April 2024 Submitted via Postal Card
Overall Experience

I can not thank the staff enough for the loving care they give my mum. They go the extra mile and I have seen them being so kind, even when they did not know I was watching. Woodlands Manor is always clean and welcoming.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from Sarah J (Niece of Resident) published on 28 March 2024 Submitted via Postal Card
Overall Experience

My uncle attends as a day care user, he really enjoys coming. The home is clean, the staff are friendly and the standard of care appears to be excellent. The manager arranges lots of different events for the residents and their families to enjoy.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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No Rating
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Review from Paul R (Husband of Resident) published on 8 March 2024 Submitted via Postal Card
Overall Experience

The staff are extremely helpful.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavor to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from J P (Granddaughter of Resident) published on 1 November 2023 Submitted via Postal Card
Overall Experience

I chose Woodlands for respite as it was clean, fresh, happy residents and had lots of activities going on. Both the manager and the deputy were attentive and went the extra mile during the initial settling-in period. No matter the visiting time, residents are settled with plenty of staff around the home. I am more than happy with the care Grandad has received and would highly recommend it. Thank you to everyone at Woodlands Manor!

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from Louise K (Daughter of Resident) published on 22 September 2023 Submitted via Postal Card
Overall Experience
Each time I visit my mum there is a general "good feel" to Woodlands Manor. The staff are always very friendly and accommodating. I don't have any concerns regarding my mum's care and wellbeing.

Woodlands Manor is a very well run care home with wonderful caring staff and I would recommend it to anyone.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from M B (Son of Resident) published on 14 September 2023 Submitted via Website
Overall Experience
Both my mum and dad are now residents of Woodlands Manor, they have been there now for 7 weeks and I couldn’t fault it so far. The manager of the home goes above and beyond in the care she gives and the events she puts on for the residents.
My mum and dad share a lovely room together backing onto the huge very well-presented rear garden, all of the staff we have come across so far have been lovely, caring and attentive to my mum and dad. It was a very hard time for the family trying to find a home which we felt good enough for our mum and dad as you are looking for a 5-star hotel you will never find, we viewed around ten homes and never felt any of them good enough or suitable until we went to Woodlands Manor, once we met the manager and viewed the premises we felt comfort putting our mum and dad into the care they had needed for a while.

I will carry on adding reviews each month to hopefully help others looking for the right care home for their loved ones.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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No Rating
Review from Angela W (Daughter of Resident) published on 24 July 2023 Submitted via Postal Card
Overall Experience

Mum was just finishing breakfast! Quite relaxed. We sat and chatted for a while, TV was on and she was happy to sit, eat cake and natter.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Care / Support
Cleanliness
Treated with Dignity
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Review from B J (Sister of Resident) published on 26 June 2023 Submitted via Postal Card
Overall Experience

My sister was well taken care of for the length of time she's been there (three years). I am satisfied with the care that's provided.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Care / Support
Cleanliness
Treated with Dignity
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Review from Dorothy B (Daughter of Resident) published on 12 June 2023 Submitted via Postal Card
Overall Experience
Beautiful home, very caring for my mother.

Always happy and clean.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Safety / Security
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Value for Money
Review from David B (Son of Resident) published on 17 May 2023 Submitted via Postal Card
Overall Experience

My mother has settled in very well. The manager is always supportive and helpful. The staff are always kind. Lots going on all the time. Excellent care provided.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from Michael S (Son of Resident) published on 6 May 2023 Submitted via Website
Overall Experience
Dad was a resident at Woodlands Manor EMI Care Home until sadly he passed away. He had previously been in another care home provided by a different care provider in Southport where the level of care was woeful. Very different at Woodlands where the level of care was of the highest order.
The staff are fantastic and the home has a lovely 'feel' to it with a great atmosphere, in no part to the wonderful staff and management.

My only regret was that we didn't move Dad earlier.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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No Rating
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Woodlands Manor EMI Care Home.

Upcoming Events

There are no upcoming events for Woodlands Manor EMI Care Home.

Awards / Recognitions (2)

Accreditations

Meet the Team (2)

Liz
Liz Job Title:Home ManagerJoined: 2014
I have worked in the care industry for over 30 years, starting at 16, when I joined my first Care Home in Liverpool. From that day on, I knew I wanted to make a difference to all the people I cared for. I have achieved many different vocational qualifications throughout my career, in and around care settings and am always looking to progress to the highest level of achievement. I joined Cedars Care Group in 2014 as a chef at Woodlands Manor, but my love of caring for people encouraged me to join the Care team within my first couple of years. In 2017 Liz became the GSF and Activities Co-Ordinator for all three of our homes in the North West. During this time, I devoted my efforts to helping Woodlands Manor and Cedar Grange gain Gold Standards Framework accreditation and providing stimulating and fun activity events for all the residents. In January 2020, I was eager to get back to supporting and providing care again to the residents and became the Care Manager at Woodlands Manor. I joined Cedar Grange and was promoted to Deputy Manager, in June 2021, before returning to Woodlands Manor to become the Home Manager there in August 2021. I am very passionate about promoting the uniqueness and individuality of people and allowing them the freedom of choice.

As a Home Manager, my primary goal is to honour each person's individuality, recognising and respecting who they were and who they are now. I bring a deep understanding and unwavering passion to my work with individuals living with Dementia/Alzheimer’s, ensuring that our home is a safe, happy, and nurturing environment. I make it a priority that person-centered care is not just a concept, but a lived reality for all, fostering a culture of quality and diversity at Woodlands Manor.

Gillian Mercer
Gillian MercerJob Title:AdministratorJoined: 2026

My journey at Woodlands Manor began in November 2025. I have worked in an office environment for the last 20 years and, due to family commitments, wanted to work somewhere closer to home. I can honestly say I love my job here at Woodlands Manor. It is fulfilling in ways I didn’t expect. Everyone here is so friendly and has made me feel like a part of the team from my first day.

I am learning every day about the care industry, and I am excited for my future here.

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