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Woodlands Manor EMI Care Home

21/23 Chambres Road, Southport, Merseyside PR8 6JG
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Woodlands Manor EMI Care Home, Southport
Woodlands Manor EMI Care Home, Southport
Woodlands Manor EMI Care Home, Southport

Woodlands is a home in the true sense of the word; warm, comfortable and welcoming. Professionals pride themselves on the quality of the care and surroundings they provide and on attention to details – it’s the little things that matter.

In reflection of this, Woodlands Manor receives GSF (Gold Standard Framework) award accreditation in September 2017, achieving a Commend status in giving end of life care.

The owners have arranged...  

Care Provided by Woodlands Manor EMI Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care

Accreditations

  •  The National Dementia Care Accreditation Scheme (NaDCAS)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£950 - £1,200£950 - £1,200
Residential Dementia Care£950 - £1,200£950 - £1,200

Contact Woodlands Manor EMI Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Liz Seville(Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2011

Room Information

  • Single Rooms (25)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (5)

Woodlands Manor EMI Care Home Reviews (87)

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9.8

Woodlands Manor EMI Care Home has a Review Score of 9.8 (9.769) out of 10, based on 24 reviews in the last 2 years. Over all time Woodlands Manor EMI Care Home has 87 reviews.

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Showing 87 reviews matching selected criteria
Review from M F (Friend of Resident) published on 11 April 2023 Submitted via Website
Overall Experience

What a beautiful home. Staff go above and beyond, the home manager is very person-centred ensuring high standards of care are provided. My friend is always engaging in activities with the other residents. I was not sure about visiting my friend at the home as you hear lots of negative stories but visiting my friend and seeing how happy and content she is makes me so happy.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from David B (Son of Resident) published on 7 February 2023 Submitted via Postal Card
Overall Experience

I am very pleased with the care my mum receives at Woodlands.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from S M (Daughter of Resident) published on 7 February 2023 Submitted via Postal Card
Overall Experience

The staff and management are so kind and friendly, nothing is too much trouble for them. My mum thinks a lot of them and says nice things about the staff and management. It is hard when a person you love has to be taken into residential care, but I always feel when I leave mum that she is in good hands.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from Eric B (Husband of Resident) published on 9 November 2022 Submitted via Postal Card
Overall Experience

My wife has been a resident of Woodlands Manor EMI Care Home for several years now. Her dementia care has been first-class throughout this time, together with her clinical treatment. I am very satisfied with the way she has been cared for and in the way that her treatment is constantly reviewed to take account of her changing needs.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from N G (Son of Resident) published on 31 August 2022 Submitted via Postal Card
Overall Experience

My mother transferred into Woodlands Manor EMI Care Home following a stay in another residential home which had proved to be unsatisfactory in terms of the level of care provided. She found that Woodlands Manor EMI was much more suitable for her needs, the level of care and attention that she received from management and staff was markedly different. As a dementia, sufferer her condition was effectively stabilised through considered intervention. Instead of wanting to hide in her room, she actively sought the company of other residents. In the previous home, she had lost interest in food and her weight had dropped but in Woodlands Manor her appetite improved and she regains much of the weight that she had lost.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience at our Woodlands Manor Care Home. We appreciate your kind words and observations and will ensure they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from Zoe H (Daughter-in-law of Resident) published on 29 July 2022 Submitted via Postal Card
Overall Experience

My mother-in-law came in for temporary respite care; unfortunately, her health deteriorated, and she was admitted to the hospital. She has returned to Woodlands for palliative care. The staff are lovely and are doing everything possible to make her comfortable.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We appreciate your kind words and observations and will ensure they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from Gary B (Mother of Resident) published on 29 July 2022 Submitted via Postal Card
Overall Experience

My mum was introduced to Woodlands Manor with a view to respite care as her dementia deteriorated, but while she was there, she, unfortunately, contracted delirium and chert infection, and this made her condition worsen. She was hospitalised but came back to Woodlands Manor for end-of-life care. The staff are bending over backwards for the patients and can't do enough for them. As for Mum, the care she is getting is exceptional. The manager of the home is one of the best and is informative and always has time for you.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from A C (Son of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

I just want to thank the manager and the team for the way they looked after my dad during his final days. He passed away with great dignity and with so much loving care and that meant a lot to me, my mum and my brother. I'll be forever grateful for that. Thank you.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Treated with Dignity
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Review from Pam S (Next of Kin) published on 16 May 2022 Submitted via Website
Overall Experience
My cousin has settled in very well. She is very happy and now calls it her home. The care is loving and friendly and the staff go above and beyond. Whenever I visit she is always happy and chatting to people. If I have any concerns the manager addresses them very promptly.

Any decline with my cousin is addressed and actions are put into place. Staff are very professional and welcoming, she is always made a fuss of.

Reply from Louise Livesey, Group Support Manager at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

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Review from Joan J (Wife of Resident) published on 6 May 2022 Submitted via Website
Overall Experience

I find visiting the home a pleasant experience. The home is always bright and cheerful. It also has a homely feel. The staff always try their best to be helpful. It always has a relaxing atmosphere. The residents appear to be comfortable.

Reply from Sian Kennell, Office Manager / PA to Directors at Woodlands Manor EMI Care Home
Thank you for taking the time to review your experience with our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home.

We actively encourage feedback and always endeavour to act upon any suggestions that...  

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Treated with Dignity
Food & Drink
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Review from Josephine W (Niece of Resident) published on 6 May 2022 Submitted via Website
Overall Experience

I am impressed with everything at Woodlands Manor. The staff go above and beyond in their roles. They not only treat my aunt and uncle with care and respect they also treat us the same. They looked after my uncle very well until he passed and continue supporting my aunt.

Reply from Sian Kennell, Office Manager / PA to Directors at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience with our Woodlands Manor Care Home. We really appreciate your kind and generous comments and observations and will ensure that they are passed on to our team at the home. We actively encourage feedback and always endeavour to act upon any...  

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Review from N N (Relative of Resident) published on 21 April 2022 Submitted via Website
Overall Experience

Could not be happier with this care home. Never before have I felt more secure leaving my family in the care of others, than I do in Woodlands. The staff are second to none, the care is excellent and the residents always seem so happy. In my opinion, this is not a care facility, it is indeed a home.

Reply from Sian Kennell, Office Manager / PA to Directors at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience with our Woodlands Manor Care Home. We really do appreciate your kind words and are very grateful for the support shown to our team. Your comments will be shared with all the staff to ensure they are all aware that their hard work and...  

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Review from Maureen S (Friend of Resident) published on 21 April 2022 Submitted via Postal Card
Overall Experience

Have been very happy with the way my friend has settled in. She is content and happy. The staff are kind and helpful, could not ask for more.

Reply from Sian Kennell, Office Manager / PA to Directors at Woodlands Manor EMI Care Home
Thank you for taking the time to review your experience with our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team at the home.

We actively encourage feedback and always endeavour to act upon any suggestions that...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
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Review from L M (Daughter of Resident) published on 5 April 2022 Submitted via Postal Card
Overall Experience

My mum has been here for four years now, in that time she has been looked after in a very caring and professional manner. Staff in the Covid period have provided excellent care in difficult circumstances.

Reply from Sian Kennell, Office Manager / PA to Directors at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience with our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

Facilities
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Treated with Dignity
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Review from John B (Son of Resident) published on 27 October 2021 Submitted via Postal Card
Overall Experience

The care provided by all the staff at Woodlands Manor EMI Care Home is second to none. Each resident is treated with dignity and respect at all times. Every aspect of their individual care needs are met. Staff go above and beyond to provide every resident with the best quality of care possible. Every visitor is treated with the same level of courtesy. All in all, Woodlands Manor is a superb care home and all the staff are incredible.

Reply from Sian Kennell, Office Manager / PA to Directors at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We are really grateful for your kind words of support and appreciation for our team and will ensure that they are passed on to everyone in our home. We actively encourage feedback and always endeavour to act...  

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Review from Kaythi L (Daughter of Resident) published on 27 October 2021 Submitted via Postal Card
Overall Experience

My mother was well looked after by the team from Woodlands Manor Care. If there were any changes in her condition I was informed by the manager and we had a good discussion about what they have done and for a further management plan. I am impressed with their management, especially during Covid times.

Reply from Sian Kennell, Office Manager / PA to Directors at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We are very grateful for your continued support and understanding during these Covid...  

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No Rating
Review from E O (Daughter of Resident) published on 12 October 2021 Submitted via Postal Card
Overall Experience

As my mother has only been in the home for five days, it is a little hard to write a review so soon. The first impression was very good and the staff were all attentive and friendly. I hope she will be happy here and settle in very soon. The standards around covid were very good and the rooms all seemed very clean.

Reply from Sian Kennell, Office Manager / PA to Directors at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home, even though your Mother has only been in our home for a few days. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. We actively encourage...  

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Review from J B (Sister of Resident) published on 23 September 2021 Submitted via Postal Card
Overall Experience

My sister has been well looked after since moving in and the staff very helpful having to organise clinics and transport because of recent medical problems. I have been kept informed properly.

Reply from Sian Kennell, Office Manager / PA to Directors at Woodlands Manor EMI Care Home
Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home.

We actively encourage feedback and always endeavour to act upon any suggestions that are made to ensure we continue to offer the best care and support for our residents and their families.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Denise D (Daughter of Resident) published on 19 April 2021 Submitted via Postal Card
Overall Experience

Thank you to all the staff at Woodlands Manor for your kindness and for the care you have given to Dad. It's been a difficult couple of months, but you have always been there for us, encouraging, being strong and supportive. I have never once questioned that Dad is in the right place and will always remember how well you cared for him (and me).

Reply from Sian Kennell, Office Manager / PA to Directors at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. Having such positive praise really does help our team to feel valued. We actively...  

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Review from Ian B (Son of Resident) published on 6 April 2021 Submitted via Postal Card
Overall Experience

I am very happy with the care provided to my mother at Woodlands Manor. The managers and staff have faced some extremely difficult times, these past few months. With the current situation, their professionalism was to a very high standard. Woodlands Manor is an exceptional home.

Reply from Sian Kennell, Office Manager / PA to Directors at Woodlands Manor EMI Care Home

Thank you for taking the time to review your experience of our Woodlands Manor Care Home. We really appreciate your kind words and observations and will ensure that they are passed on to our team in the home. Your support for our home and all our staff at this time is very important to us. We...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Woodlands Manor EMI Care Home.

Upcoming Events

There are no upcoming events for Woodlands Manor EMI Care Home.

Awards / Recognitions (2)

Accreditations

Meet the Team (2)

Liz
Liz Job Title:Home ManagerJoined: 2014
I have worked in the care industry for over 30 years, starting at 16, when I joined my first Care Home in Liverpool. From that day on, I knew I wanted to make a difference to all the people I cared for. I have achieved many different vocational qualifications throughout my career, in and around care settings and am always looking to progress to the highest level of achievement. I joined Cedars Care Group in 2014 as a chef at Woodlands Manor, but my love of caring for people encouraged me to join the Care team within my first couple of years. In 2017 Liz became the GSF and Activities Co-Ordinator for all three of our homes in the North West. During this time, I devoted my efforts to helping Woodlands Manor and Cedar Grange gain Gold Standards Framework accreditation and providing stimulating and fun activity events for all the residents. In January 2020, I was eager to get back to supporting and providing care again to the residents and became the Care Manager at Woodlands Manor. I joined Cedar Grange and was promoted to Deputy Manager, in June 2021, before returning to Woodlands Manor to become the Home Manager there in August 2021. I am very passionate about promoting the uniqueness and individuality of people and allowing them the freedom of choice.

As a Home Manager, my primary goal is to honour each person's individuality, recognising and respecting who they were and who they are now. I bring a deep understanding and unwavering passion to my work with individuals living with Dementia/Alzheimer’s, ensuring that our home is a safe, happy, and nurturing environment. I make it a priority that person-centered care is not just a concept, but a lived reality for all, fostering a culture of quality and diversity at Woodlands Manor.

Gillian Mercer
Gillian MercerJob Title:AdministratorJoined: 2026

My journey at Woodlands Manor began in November 2025. I have worked in an office environment for the last 20 years and, due to family commitments, wanted to work somewhere closer to home. I can honestly say I love my job here at Woodlands Manor. It is fulfilling in ways I didn’t expect. Everyone here is so friendly and has made me feel like a part of the team from my first day.

I am learning every day about the care industry, and I am excited for my future here.

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