






Trepassey has a homely and professional environment, where older people with care needs can benefit from a service tailored to their personal needs, and an atmosphere based on friendliness and dignity.
Care workers are trained to achieve high standards and look to understand each resident's preference, supporting an active and interesting lifestyle as much as possible.
Care Provided by Trepassey
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees include 24/7 care, all meals, medication administration, and entertainment.
Increased care needs at £145.00 per week.
We also have external professionals who visit regularly:
Hairdressers (weekly)
Chiropodist (every 8 weeks)
These services are charged separately, with costs typically ranging from £15.00 to £40.00, depending on the treatment. Most residents keep a small amount of money with the office, which arranges payment on their behalf.
The price(s) shown are provided by the care home. Contact Trepassey for full pricing details and T&Cs.
Contact Trepassey to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cheshire Residential Homes Trust
- Voluntary / Not for Profit Owned
Person in charge
- Rachel Tucker (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
- Number of floors: 4
Room Information
- Single Rooms (33)
- Single Rooms with ensuite Wet Room (33)
Visiting
- 24/7
Parking
- Parking onsite
Trepassey Reviews (16)
Trepassey has a Review Score of 9.7 (9.673) out of 10, based on 12 reviews in the last 2 years.
Over all time Trepassey has 16 reviews.
Her wishes are being taken into consideration and the lovely way the staff interact with her is so kind and compassionate.
My mum was a resident at Trepassey for five and half years, following the death of my father. She was already diagnosed with alzheimer's/dementia but was able to join in the numerous daily activities available to residents. The care she received was excellent, the home is beautifully maintained and the decor bright and modern. The staff are a relatively young team throughout, kind and thoughtful , good humoured and we as a family saw them as friends. They kept us informed all the time as and when issues developed, and reported promptly when matters required intervention. Mums room was kept spotless and her laundry always kept clean and well managed. The food is very good and plentiful. Sadly mums needs had become more challenging since Christmas and it was mutually agreed that more specialist dementia care was required, and this has now recently been successfully sourced.
My dad entered Trepassey a few months before his 100th birthday, which he celebrated whilst there. He had previously had two weeks respite there and couldn't wait to return as a full time resident. The level of care was outstanding and the activities and mental stimulation, the best I have seen anywhere. he enjoyed a visit to the art gallery, quizzes, stimulating conversation and excellent musical entertainment. Staff were always ready to chat to with a smile - just wonderful.
I visit my friend approx every 2/52. She is very content, although her immediate family live in Kent. However she made many friends up here as she has lived here on Wirral for approx 50 years. She enjoys walking in the grounds (with walker). Although there are things to join in with, she prefers to be in her room. She says the food is good. Her room is pleasant and she has her own bathroom very important.
I have visited a number of residential and nursing homes, first in my capacity as a volunteer befriender for a charity, then looking for a home for my husband, who had vascular dementia. I have never been in a home like Trepassey, with an atmosphere so similar to being in one's own home. If I need 24-hour care, I have told my family that is where I want to be.
Thank you to all the teams.
In the short term ( 4 months so far) my mum has been there i have noticed a significant increase in the social life and overall happiness.
All the staff know her and all treat her as a friend and with respect.
She is very well fed and is happy there .
I'm sure it's the same for everyone deciding on when the right time is to send them into a home, well it's my total recommendation to use this home as they have been fabulous.
They organise outings, have a hairdresser ! Organise BBQ's which are great fun, it's a true home from home and i am exceptionally grateful to them for my mums happiness and my re-gained independence.
All good. Good surroundings, gardens kept well, interior decor very good. Excellent lounge for residents. Staff very caring and approachable. What more can I say to get to 200 characters in order to complete the requirements!
My mother moved to Trepassey just under a year ago, as having moderate Alzheimer's meant she could no longer manage on her own. Although she has found it difficult to accept her change in circumstances, from Day 1 she was saying how lovely everybody is there. She continues to sing the praises of all the staff, the food, the beautiful setting and her room with a view, and she has made a wonderful group of friends who all support each other. Whenever I visit I am made to feel welcome and all the staff are very friendly and genuinely care about the residents. The fact that it is not too big means there is a lovely family atmosphere. There always seems to be something going on to keep the residents entertained and engaged and they also organise trips out such as attending a rehearsal of the Orchestra, a visit to the an Art Gallery, or a trip to a local garden centre. I really feel that my mother is lucky in that she is in the best place possible.
She had a period of ill health over the Christmas and New Year period and the diligent attentiveness she received from all the staff and the health professionals who were in ready and regular attendance helped her through to her current much-improved state of health.
She enjoys all the contact she has with the caring staff, regular visitors, outings in the Home's minibus to different places, and all the many activities and special dining events the staff provide for the residents.
We couldn't be more pleased that she was able to move into such a caring, clean and safe environment at just the time of her life when she needed it. We find every member of staff with whom we come into contact unfailingly positive, helpful and happy. Between them all, they have created a really special 'home' in the truest sense of the word
My Mum moved into Trepassey permanently following a short stay of respite last summer. Immediately she arrived she was welcomed into all the social activities which she loves. She has been on lots of little trips out for lunch, to the cinema and a highlight was a trip to hear a full orchestra rehearsal. There are lots of fun lighthearted activities on offer. She loves the singers who come in, she takes part in Yoga and other activities which are arranged regularly. So we love that there is variety for her and stimulation which is very important when you have dementia. Social needs are so often neglected in the elderly and that is so not the case at Trepassey. But most of all we love that she is so well cared for, respected and treated with dignity. Trepassey is such a unique and special place for its culture. The staff are warm and welcoming and clearly have a great rapport not only with the residents but also with each other. Best care home you could wish for!
We have been absolutely delighted with the standard of care that mum has received. She is always treated with such care and dignity - recently I was impressed with the communication between staff about her lost hearing aids and genuine efforts to find them. Mum lives a full and happy life at Trepassey, enjoying many of the activities on offer and particularly appreciates the singers. She even gets out on lovely trips from time to time. Thank you so much and keep up the wonderful work.
Trepassey feels like a 5* hotel – every facility available, is spotlessly clean and has a beautiful garden setting with sun terraces. Staff (all staff) are professional in all that they do – but alongside that professionalism, there's always a smile, real humanity, genuine kindness and appropriate humour in their engagement with residents/family/visitors.
I find it a joyful and uplifting experience to visit Mum and to be in such a well-managed and positive-minded environment. Thank you.
I'd be happy to live at Trepassey one day...
I have recommended Trepassey to friends who now also have a family member in the home and like me, are very reassured that their loved one is in good and caring hands.
I can only review what I have seen and been told about by my father who was a resident at Trepassey for just over 2 years. At no time did I or my two sisters, ever have any reservations about the care provided by each and every staff member. To me, the staff (and I mean all staff) felt it was not a job, but a happy team looking after all the residents' needs, no matter what. I cannot speak too highly of their care, professionalism and kindness. The building was always spotless, nothing was too much trouble for me and my father (who in the latter months could be a little demanding), and above all, they had time for Dad just to talk to him about the old days and to make sure he was comfortable and did not need anything. It did not matter what time of the day I called, there was always a warm greeting from everyone and everyone knew Dad, how he was doing and what he had been doing. That to me meant he was cared for properly by people who cared.
Mum was at Trepassey for just over six months and moved there from home when she needed more support for moderate Alzheimers. Based on our experience we would not recommend Trepassey for people with dementia. During her time there Mum became depressed, lost a lot of weight and was barely mobile by the time she left. Staff numbers seemed low. They were very task-orientated, spending little time with Mum. Staff and managers seemed poorly trained, sometimes confrontational, unsympathetic and generally unwilling to take time to discuss concerns. Specific incidents include lack of clinical and mental care, disregarding her privacy, shouting at her, being unkind, not ensuring she was wearing hearing aids and glasses, not noticing when her wounds needed dressing and refusing to take her back after admission to A&E for a fall even though the hospital were happy to discharge her the same day. Since moving to a new care home Mum has gained over a stone, has regained mobility and is much happier.
Thank you for your feedback. We always welcome feedback at Trepassey. We are very sorry you feel you had such a bad experience. This comes as a shock to us as we have never received feedback where anyone else has experienced the same feelings towards Trepassey as you have. Our residents are...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 June 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Trepassey.
There are no upcoming events for Trepassey.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Trepassey.
Accreditations
There are no accreditations posted yet for Trepassey.
Meet the Team (4)

Rachel Tucker is the Trusts Area Manager and supports the teams in each of the 3 homes.

Robert is the Trust's CEO and supports the management team. He directly reports to the board of Trustees.

Laura is part of the senior management team and is responsible for all aspects of finance for the Trust.

Danny is part of the senior management team and is responsible for all aspects of maintenance and health & safety.
Frequently Asked Questions about Trepassey
What types of Care is Trepassey registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Trepassey have?
There are 33 Single Rooms.
What are the Facilities & Services at Trepassey?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Trepassey to the centre of Wirral?
4.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Trepassey to verify any information. View our terms and conditions. Trepassey has an Enhanced Service -more info.