Dystlegh Grange

When our father died, we looked at a number of homes but our mother said the only one she would consider was Dystlegh Grange. Now nearly ten years later, we have all been delighted by the way the staff has looked after her and indeed the whole family when we visit. On Christmas Day, our 99-year-old mother was very unwell and we witnessed, firsthand, how the whole team did everything that they possibly could to ensure that she received the professional care that she required and that the family was kept fully informed throughout. Thankfully our mother bounced back and yesterday when we went to see her, she had just had her hair done and enjoyed welcoming us to lunch in her home. As always the staff updated us on how she was, and demonstrated by their words and actions how fond they are of her, and she of them. This does not happen by accident. The leadership is superb and all the staff go above and beyond what might be expected of them. The team is outstanding.

I cannot speak highly enough of Dystlegh Grange.

COVID brought its challenges, but every effort was made by the staff to keep everyone safe. As well as offering exceptional care, the staff ensured the wellbeing of all residents by creating a stimulating environment with special themed activities. The effort they put in was remarkable. Now restrictions have eased, family members are always welcome to visit and the staff have continued to go above and beyond in all the many interesting events they organise. We cannot thank Dystlegh Grange enough.

Always a good experience when visiting. The team are amazing and treat my parents with respect, but also bring fun and laughter. We are always welcome to join for a meal that is tasty and of restaurant standard.

My mum made her home at Dystlegh Grange in 2016. At the time it was a difficult decision, but since the move she has never looked back. Residents and their families are treated with respect by every member of this great team. The care is exceptional, the food is remarkable, the housekeeping team are always on hand. Standards never slip and the safety and wellbeing of all the residents is paramount. Following my mum's recent stay in hospital, I am again very grateful to the staff for their care and efforts with her ongoing recovery, it has given me and my family peace of mind knowing she is being so well looked after. To the whole team, keep doing what you do so well, you are without doubt ‘outstanding’.

During her time at Dystlegh Grange, she has moved to a bigger room which could have been a little traumatic, but the staff handled the situation calmly and in a very controlled and relaxed manner.

The staff at Dystlegh Grange are the ‘Dream Team!’ This is a care home which is more like a hotel. The residents are very much treated as though that is their home, but with people around to care for and look after them. Their, health and well-being of every resident is of utmost importance. The meals are incredible, they are invited to join in with a varied range of in-house activities and outings, and the cleaning and laundry are fabulous, in short, Dystlegh goes the extra mile and they are outstanding.