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Care Provided by Stone House Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Stroke
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Stone House Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Portland Care Solutions Ltd
- Private Owned
Person in charge
- Angela Ligget(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (35)
Parking
- Parking on site
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Stone House Care Home Reviews (10)
8.3
Stone House Care Home has a Review Score of 8.3 (8.328) out of 10, based on 2 reviews in the last 2 years.
Over all time Stone House Care Home has 10 reviews.
Filter Reviews
Overall Experience
Date Published
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Review from H R (Daughter of Resident) published on 21 May 2026 Submitted via Website•
Overall Experience
My mum spent nearly 4 years in Stone House. She was well cared for and enjoy the food and activities during her time there. They looked after mum up until death. They were very respectful and kind to all the family. The staff are amazing and couldn't do enough.
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Review from Jan D (Daughter of Resident) published on 19 February 2025 Submitted via Website•
Overall Experience
My mother was cared for so well by all the staff at Stone House Care Home. I couldn't have wished for a better family type environment. The staff treated her with compassion and I could tell that she loved them as well.
I always felt welcome when visiting, as did other members of our family.
I always felt welcome when visiting, as did other members of our family.
I couldn't have asked for better care for her and thank them all for everything they did for her. I wish them all well, with whatever their futures hold.
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Review from Ian T (Son of Resident) published on 23 May 2024 Submitted via Website•
Overall Experience
I cannot praise Stone House enough. They have cared for my 86-year-old Father for 18 months, who had vascular dementia and a collection of other comorbidities. Their attitude of treating residents like one of their own family is amazing. The staff are patient kind thorough and don't miss a trick. Dad was always clean and comfortable. The senior staff are good communicators, efficient, effective and approachable. There is no doubt who runs the place, and when issues arise their professional attitude is there for all to see. Security and safeguarding are excellent and they love our family dog. Unfortunately, Dad died suddenly in hospital and their caring attitude towards us is a real support. Thank you everyone.
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Review from T S (Son of Resident) published on 2 October 2023 Submitted via Website•
Overall Experience
My mother had been a patient of this home for the last two and half years. She died on the 9th of August this year.
We had paid for August and September in advance. We have tried to get a refund but the on-site staff keep referring to the Manager who will not engage as to why he will not return my mother’s money.
If he is treating my family like this how is he treating other more vulnerable families?
We had paid for August and September in advance. We have tried to get a refund but the on-site staff keep referring to the Manager who will not engage as to why he will not return my mother’s money.
If he is treating my family like this how is he treating other more vulnerable families?
I have spoken with Social Services to urge them not to recommend this home and after self-funding approx. £120k in fees we will be speaking with our local MP as the treatment of vulnerable patients should not be allowed.
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Review from Alison D (Daughter of Resident) published on 8 August 2023 Submitted via Website•
Overall Experience
Dad who has Dementia has called Stonehouse Care Home his home for the last two and a half years. The care and support Dad receives from all the dedicated, friendly and kind staff is outstanding. I cannot praise them enough, he is treated with dignity and respect at all times. Dad is happy and cared for, safe and part of this lovely family of staff and residents.
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Review from David E (Son of Resident) published on 7 August 2023 Submitted via Website•
Overall Experience
My mother is a resident of Stone House. The care and the kindness, and the understanding shown to her I have witnessed first-hand and they do care a lot for their residents.
They are very professional and committed, and I am happy for my mother to be in their care.
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Review from Anne D (Daughter of Resident) published on 7 August 2023 Submitted via Website•
Overall Experience
I visit my mother at Stonehouse and it is always a pleasant and happy atmosphere and makes visiting very easy. I'm always kept up to date with my mother's health. As she has been there six years, a lot of the staff know her very well and she knows them.
The home is bright and fresh and welcoming.
The home is bright and fresh and welcoming.
The staff do a fantastic job in what I am sure can be demanding and difficult circumstances and they should be praised for their efforts and dedication.
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Review from Jennifer K (Daughter of Resident) published on 13 June 2022 Submitted via Postal Card•
Overall Experience
My father was a resident at Stone House from October 2020 until his death in April this year. Throughout his stay, the care he received was wonderful and very personalised. I cannot thank the staff enough for this hard work, commitment and compassion - particularly given the difficulties presented by the pandemic. The care and support they gave to Dad (and us as his family) were exemplary, and I would not hesitate to recommend Stone House to anyone.
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Review from C B (Daughter of Resident) published on 18 November 2021 Submitted via Website•
Overall Experience
My father has been a resident in Stone House for 13-months. Over this time, his health has deteriorated, requiring increasing levels of support and care.
I cannot praise the staff enough for all they have done and continue to do for Dad and for us.
They have been quick to respond to changes, called for medical and nursing support if needed, arranged for additional equipment and always treated Dad with kindness.
I cannot praise the staff enough for all they have done and continue to do for Dad and for us.
They have been quick to respond to changes, called for medical and nursing support if needed, arranged for additional equipment and always treated Dad with kindness.
The manager is excellent, very approachable and always available.
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Review from Alison B (Daughter-in-law of Resident) published on 30 November 2020 Submitted via Website•
Overall Experience
Finding a Care Home for your mum-in-law is one of the hardest things, especially when she desperately wants to stay in her own home. Doing it in the middle of a pandemic, because it is not safe to leave her alone and you can't physically meet her needs, made it seem impossible and having tried 2 places which could not deliver the most basic of needs, we finally got a placement at Stone House in August 2020. Since that time, she has positively thrived. It's like talking to a different person. She is enjoying her food for the first time in several years and gaining much-needed weight. Her general health has stabilised and she has made new friends, amongst the residents and staff. For the first time in years, we have no concern for her safety and feel she is being cared for incredibly well, in the most difficult of times. The safety of residents during COVID is obviously a priority and every member of staff we have encountered has been excellent.
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Bed Vacancies
Please contact us for latest vacancies.
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Frequently Asked Questions about Stone House Care Home
What types of Care is Stone House Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Stone House Care Home have?
There are 35 Single Rooms.
What are the Facilities & Services at Stone House Care Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Stone House Care Home to the centre of Chester?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stone House Care Home to verify any information. View our terms and conditions. Stone House Care Home has a Basic Service -more info.