






Thornton House is a small homely care service providing 24 hour care and support, where residents needs and wishes are respected, and everyone is treated as an individual.
The dedicated staff team have an enormous amount of experience and varying skills to enable them to support residents of all abilities.
A friendly and versatile approach is taken, based on life history, and carried out by a team that is highly-trained and...
Care Provided by Thornton House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 22 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Thornton House for full pricing details and T&Cs.
Contact Thornton House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Bescot Lodge
- Private Owned
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (22)
- Single Rooms with ensuite Wet Room (15)
Visiting
- No restrictions on visiting. You are welcome to visit at any time convenient to the residents. However, the home request that unless you are having a meal with the person you are visiting, please can you avoid mealtimes.
Parking
- Car park at the front of the building which is free parking
Thornton House Reviews (19)
Thornton House has a Review Score of 8.5 (8.450) out of 10, based on 2 reviews in the last 2 years.
Over all time Thornton House has 19 reviews.
My dad was placed here after other homes 'fell through', how thankful are we. He has settled so much quicker than we anticipated. He has gained weight and not once uttered, 'When am I coming home?'. The staff and management are approachable, supportive to both Dad and us and downright marvellous. The home is clean and inviting, no nasty smells that hit you as you walk in. The food is fantastic and plenty of it. But what makes this the best place for my dad are the staff, they are all diamonds.
Mum has been resident since 7th May 2024. She has been well looked after by caring staff and celebrated her 100th birthday in style. Pleasant surroundings, decorated to a good standard and a calm and organised routine give her a comfortable existence despite her advanced Alzheimer's. We couldn't be happier.
Thank you for your kind words, the staff at Thornton House always strive to make it a home from home for all our residents.
Excellent service from all the staff and very friendly and helpful. We have never had any problems with the care given to the person they are taking care of. They always have the person ready when a visit is arranged and they have been excellent while covid has been around.
Dear Terence, Thank you for your kind words. The care given to all residents is a collective by the staff at Thornton House. We treat every resident as our own family which is shown through comments like yours. Thank you.
Staff are very good - I feel my mother is being well looked after.
Mum has now been a resident in Thornton House for nearly 9 months, I previously left a review in Sept 2018. From the first day mum moved in Thornton House she has been expertly looked after, the staff are so kind and caring she has definitely got an excellent rapport with all the staff, mum is in the later stages of dementia and needs a lot of care and understanding which she receives there, as her every need is met. There is excellent communication between the staff and the family, I couldn’t ask for Mum to be in a nicer home.
My father is living at the home, all staff have made him feel really welcome from day one. All are very chatty with nice personalities. He has been encouraged to get involved with the activities they arrange but not forced to if he really isn't up for it. He has a nice room that suits his needs with toilet facilities. No shower in there due to space but quite regularly staff take him for a shower. The building is not one of these brand new places so with something older more maintenance is required and they have regular people coming in addressing these issues which is good to see. My favourite place is the kitchen(where I get given cake and tea to take away upstairs during my visit which gives out fantastic smells from the really good chefs they have (very knowledgeable). No microwave meals here. There is a great atmosphere around dining area etc, which you do not always see at these places. It has a lovely conservatory looking out onto mature garden which is not small, I would recomend this to anyone.
My nan tells us how much she likes Thornton House which is definitely the most important point. If talking about care homes, I always say what a great place Thornton House is.
My aunt didn't settle in the home at first and was insistent she was only there for respite, but now having accepted the situation is much happier. She has her own room and is kept warm and safe and well fed. The care as far as I can tell when I have visited has been good considering she has her difficulties. I can not visit as often as I would like, living so far away, so it's nice to know that she is being well looked after and we, as a family, don't have to worry about her. I would be unlikely to recommend the care home to family or friends because it is so far away, not in my area.
Kind Regard. Paul
Very welcoming home with friendly, warm staff. We were taken all around the home prior to my relative moving in, all aspects shown including rooms, kitchen, dining room, lounges and hairdressing salon. All aspects of living in the home were advised including fees, entertainment etc. The manager listened to the family and what they would like for their relative and all needs were offered.
Mother has been a resident for over 8 years. Over the years, her mobility has deteriorated but the care shown to her has accommodated it. On two occasions, she has had short stays in hospital, at the admission time on both occasions medical staff told me they thought she was well cared for. As she is nearing 102 years of age, I am convinced this would not have been reached this without Thornton House staff care.
Thanks.
Very friendly, clean, excellent food and friendly smiles to greet you when you arrive. My mother has been in this home quite a number of years and felt when she walked into this home what a lovely warm and welcoming feeling the place has.
Thank you for your review Susan. I happy that you are able to say these kind words about the home and its thanks to the staff we have that we can make this possible. Any issues you may have, please feel free to contact myself or Olive to discuss further.
Our family find the staff very friendly and helpful and we're glad that we chose Thornton House. The location is second to none here in Childer Thornton. The view from our Mums room is great. The activities that take place are very enjoyable for mum, and she enjoys the meals the most. After being at Thornton House mum has made many friends and has settled in very well.
Thank you for your kind words David. I am glad we are meeting your expectations and your mum is happy with us. If you have any issues please don't hesitate to contact myself or the manager.
My Auntie moved from Liverpool to Thornton House last March and has settled in nicely, we are very happy with the care she receives as is she. We would recommend the home to anybody who is considering care for an elderly relative or possibly themselves. The home has a homely feel and the staff are very friendly.
Thanks for your kind words Kath. All staff at Thornton House treat all residents with respect, dignity and compassion. Any issues please feel free to contact myself or the manager.
My father-in-law has no complaints about the treatment and care that he has here and would recommend to others.
Food is served on time and always of a high standard.
Thanks you for your kind words Peter. Any issues please feel free to contact myself or the manager.
Cosy, warm friendly environment with caring staff (low turnover). Non-intimidating, relaxed feel which gives it a home from home appeal. Staff do their utmost to make sure residents have their needs meet. Visitors are free to drop in any time and have access to refreshments also. A weekly hairdresser is a convenient asset for residents. My mother has been a resident at Thornton House for eight years and I'm thankful for the care and love that she receives.
Thanks Ruth for your kind words. As you know we want the resident to treat this as there own home and more so the families of the residents. Our home is your home. Any issues please let me or the manager know. Thanks.
I am here every day and see the staff regularly, I really don't think it should be up to staff members to be decorating the dining room or having to find money to fund things for the residents. The owner is very rarely seen, so any issues with him do not get addressed. Cheap food ie coffee tea etc is not the best! On the whole, this is a warm and caring environment for my Dad. I do hope issues with the owner can be resolved.
Thanks for your review Mandy, I am disappointed that you feel that way. Regarding the staff to decorate the dining room, this was their choice and yes, I was consulted about this. I did tell them the staff did not have to do it but they wanted to. Regarding the monies for the residents, this is...
Everybody seems very friendly and caring, the home looks very clean and my husband looks very clean and comfortable, he's been here for approximately three years and has enjoyed living here. I come to visit every day and I was made very welcome last Christmas having my Christmas dinner here with my husband and will be doing the same this year. I think this home is value for money and very homely, which makes my husband feel more at home.
In more detail, then: the staff have in most cases been in post for many years and with less than 25 residents at any one time, the staff/resident ratio is high and there is time to know residents as individuals. Any medical issues are detected promptly and dealt with appropriately.
Thornton House has its own chef and the food is all freshly prepared in the kitchen.
Rooms can be furnished with personal items (if suitable) if so desired; they are well lit and most rooms have views over gardens or fields. Speaking of gardens, the grounds of Thornton House are extensive and attractive. Residents interested in gardening can use the greenhouse, tubs, or raised beds.
The best thing about the home is the welcoming, friendly, "extended family" atmosphere.
We were very pleased indeed with the care mum received and rate Thornton House as excellent.
Thank you for your kind words. It was great loss to all the staff at Thornton House on the passing of Mrs Dunnett. She was lovely lady with a lovely smile and always pleasant to talk to. She will be greatly missed to all who knew her. Our deepest condolences to you and all your family. If we can do...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 March 2026Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Thornton House.
There are no upcoming events for Thornton House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Thornton House.
Accreditations
There are no accreditations posted yet for Thornton House.
Meet the Team (1)

Iain has several years of experience in the care sector. He started as a Care Assistant and has worked his way up the ladder to become a manager.
Iain joined the team in June 2023
Frequently Asked Questions about Thornton House
What types of Care is Thornton House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Thornton House have?
There are 22 Single Rooms.
What are the Facilities & Services at Thornton House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Thornton House to the centre of Ellesmere Port?
2.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Thornton House to verify any information. View our terms and conditions. Thornton House has an Enhanced Service -more info.