Belmont, Preston, Lancashire
Belmont, Preston, Lancashire
Belmont, Preston, Lancashire

Belmont is a Preston care home providing care for service users who are looking for a relaxing and stress-free environment supported by effective care techniques.

Staff are skilled in looking after personal needs, respecting the privacy and independence of residents, while ensuring they achieve an active and satisfying lifestyle.

The home maintains strong community links and takes on board the advice of related healthcare professionals, together with that of visiting inspectors and council officials.

Group: Larchwood Care

Person in charge: Victoria Poulton (Home Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 49 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Hearing Impairment & Deafness • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 49

Rooms with ensuite WC: 49

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Belmont: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 16 Oct 2017

2 bedroom(s) available in our lovely home in Preston.

Reviews

9.5 Belmont has a Review Score of 9.5 (9.451)

The Review Score of 9.5 (maximum of 10) for Belmont is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Belmont in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.451 for Belmont is calculated as follows: ( (73 Excellents x 5) + (60 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 142 Ratings = 4.451

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Belmont is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 11 Reviews ÷ 9.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    7
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Belmont?

  • Extremely LIKELY
    7
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Belmont

  • Daughter of Resident/Service User
    6
  • Husband of Resident/Service User
    2
  • Brother-in-law of Resident/Service User
    1
  • Resident / Service User
    1
  • Stepdaughter of Resident/Service User
    1
  • more

I cannot praise Belmont Care Home enough for their genuine care and support. The staff were very friendly and dedicated, the food was excellent, the rooms were kept clean and tidy and the entertainment was well thought out. It was really made to feel like home for my mum, the happiness of the staff generated a happy atmosphere and all in all a perfect place for my mum in her last years. Thank you so much.

How likely would you be to recommend Belmont? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Andrew Bradley-Gibbons, Regional Manager at Belmont responded to this review on 16 Oct 2017:

Thank you for your kind review, I will ensure that your comments are given to the staff.

Staff always very friendly and helpful. Mum is very difficult as her dementia is severe now and she can be quite violent.
I have absolute respect for what they do and put up with.
The manager is a lovely lady and the office administrator is very friendly and helpful.
Mum has been there for five years and has been well looked after and is very at home there.
I would highly recommend.

How likely would you be to recommend Belmont? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My wife has been a resident for some time now paid for my the authorities., Last years, due to a stroke, I lost the ability to drive. Now I have a 35-mile round journey to visit involving 2 buses and a local taxi or £60 taxi bill home to care home. I would not consider requesting she be moved nearer to our home, which indicates the regard I hold for the home, the management and staff. Not only do they look after and care for my wife, they are also very understanding and helpful to myself. I have no complaints but find the room a shade on the small side.

How likely would you be to recommend Belmont? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Staff are always friendly and helpful. My stepfather enjoys the outings. There are activities laid on daily, though my stepfather chooses not to join in. These are beneficial to those that do.

How likely would you be to recommend Belmont? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father attends Belmont for day care. He always has an enjoyable day. Activities are varied and well led. He is treated with respect by everyone he meets.

How likely would you be to recommend Belmont? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Value for Money: Excellent

My husband has been a resident at Belmont since 26th February 2017. He went there from hospital to continue recovery from a large bleed on his brain. During his time he has only been treated with care, dignity and kindness. The carers are warm and friendly, despite the constant ringing of bells for attention! I have never heard any cross words from staff to residents. Visitors and therapists are treated in the same friendly manner. My husband has always been clean and tidy. I would have no problem in recommending Belmont to you.

How likely would you be to recommend Belmont? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

The care is very good. We are soon told about Mum when she is not feeling well or not eating much. Mum plays bingo and singers come in to sing the old songs they know.

How likely would you be to recommend Belmont? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Andrew Bradley-Gibbons, Regional Manager at Belmont responded to this review on 08 May 2017:

Many thanks for your kind review, your comments will be passed to the staff.

Belmont is a very friendly care home, my mum has been there for three years.
It is very quiet and calm.
The staff are always kind and have built up a very caring relationship with my mum.
My mum has got dementia and can be very challenging at times but they deal with it very professionally and calmly.
The home itself has been purposely built many years ago and parts are in need of replacing and decorating, which is being done slowly.
Any of this can be overlooked by the atmosphere and caring nature of all the staff including cleaners and kitchen staff.

How likely would you be to recommend Belmont? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have been in and our of Belmont for about ten years. I have no complaints and I would thoroughly recommend this home to anyone, male or female. Excellent accommodation.

How likely would you be to recommend Belmont? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very caring staff with clean facilities. Good office staff and communication. Poor road surface outside making wheelchair access difficult due to big potholes. Food is adequate.

How likely would you be to recommend Belmont? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Made very welcome.

How likely would you be to recommend Belmont? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother has been at Belmont for six and a half years. She has dementia but is otherwise quite healthy for her 89 years. Some of the care home rooms are small but this is a good thing for someone with dementia. All rooms have en suite toilet and sink, again very good. The staff have changed over the years mum has been there, and there is sometimes a variety of levels of caring, though senior carers are of a high calibre. I have had cause to complain on a few occasions about mums care but this has always been addressed very quickly. Someone is employed to lead activities for residents and this is an excellent service with external music entertainers, school children singing, special days such as Halloween, cheese and wine afternoons, films, museum people bringing in artefacts for reminiscing, bingo, cards, church services etc. Occasional trips out are arranged for those able to go, such as to a farm or museum or Blackpool illuminations. Fund raising takes place throughout the year to raise money for residents activities and this has also been invaluable in developing safe, secure and florally decorated outside sitting areas for residents. I have a dog and he is always welcomed in the home. I can visit at any time. Residents relatives can make themselves cups of tea or coffee at anytime in the designated kitchen area. The food is made from scratch and provides a good wholesome menu with choices at each meal.

How likely would you be to recommend Belmont? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Becky Green, Media Assistant at Belmont responded to this review on 27 Aug 2015:

Anne, thank you for taking the time to write this review. We are sorry to hear that you have occasionally encountered problems but we are glad to hear that they were always dealt with promptly. Our goal is deliver the best possible standard of care and we will take your feedback into consideration to ensure we continue to do so efficiently. It’s great to hear you have a positive opinion of the trips out and events we organise for the residents, which reflects the hard work our Activity Coordinator at Belmont puts into entertainment at the home.

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Awards / Recognitions

March 2014

Job Vacancies

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Care Home Idol 2016

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