Clough House

My dad moved in at the end of November and we, as a family, were worried as we didn't think he'd settle. Straight away, the staff looked after him and made a fuss of him to settle him in. Gave us reassurance with how he was during the week. We visit most days and are always welcomed. Dad always seems settled and enjoys the food. There seems to be a few activities that the residents take part in each week and dad is encouraged to take part, which he needs. The staff really care about the residents and you can tell that when you visit. A lovely care home that feels like a home from home and has alleviated our worries about dad's care moving forward.

My Mum was only with you a couple of months but we as a family couldn't fault the care and individual interaction you gave to her. Excellent care home for that homely and family feel. No matter what time we came the residents were always so happy and content.

Amazing place. All the staff are lovely, very caring and super friendly. My dad was there for just five weeks, but they literally helped him so much with lots of things he had going on. He didn’t want to leave at the end of his respite. They kept me in the loop always and nothing was ever too much trouble. Thank you all.

Every member of the staff is exceptional and I am grateful to each and every one of you.

I wish to highlight the excellent care given to my mother last year as she reached the end of her life. I have been very happy with the care given at Clough House throughout the pandemic and beyond. The staff were wonderful as Mum's health failed and they happily supported my decision for Mum to stay at Clough House rather than be admitted to hospital, which was a huge relief to me. Their end-of-life care was fantastic, they looked after Mum as though she were their own mother and I was truly grateful for this. I highly recommend Clough House, it's a lovely place.

My mum moved to Clough House in August 2022 and was there for five months. I have to say her care was excellent all the staff were warm, friendly and obviously cared a great deal about their residents. Mum enjoyed the activities, singing, etc, that the staff organised. Family and friends that visited were always made to feel welcome. I would thoroughly recommend Clough House.

My mum was in Clough House before she died. They were absolutely amazing I couldn't have asked for anyone else to look after her any better. She was so well cared for. Thank you so much Clough House, you are amazing xx

You are all amazing at what you do!

Thank you again to each and every member of staff from the chef, domestic and the carers themselves.

Our Dad went into Clough House last September and it has become home to him. We were initially anxious when he went there but our anxieties were soon resolved. I feel the home has gone from strength to strength under the manager's guidance and all team. They are friendly to relatives, caring to the residents. I am so pleased that they have activities involving all the residents in what they want to do, it seems on a daily basis. The meals and decor have improved and they are always looking at how to improve things for the residents. My dad looks contented and happy. What more can I say.

If you are looking for a first-class residential care home then look no further than Clough House. This is my Grandad’s third week at Clough House and as a family, we wish that it would have been his first care home. Every single member of staff is welcoming and ensures all residents feel part of one big family. The staff are excellent, they are friendly and very caring, and nothing is too much trouble for them. My Grandad is very comfortable, settled and is looked after remarkably well. Although we have only known the care home for a matter of weeks we know that it is a well-run and organised establishment. They offer a huge range of activities daily: games, painting, dancing, signings, play doh, cake making to name a few. We are looking forward to getting a better insight into how the care home works with the residents once we are allowed to visit (post covid). For now, though, we are more than happy and reassured that my Grandad is in the best hands possible.

I feel the home is very clean, the carers are always happy to help and go the extra mile for any of the residents. It’s very rare to have a full team of staff that works so well together even with the pandemic the manager encourages window visits and face timing to allow the contact between the families to continue as this is vital right now. Can honestly say I can walk away from the home knowing my loved one is looked after to a very high standard. Deserve all the praise in the world. Honestly silent heroes. Thank you so much.

My husband's auntie has been a resident at Clough House since February, the staff and management team are truly amazing. All the residents are happy and well looked after, there is always a good variety of activities through-out the day, 7 days a week. I would highly recommend this home to anyone looking for long or short term care, the home has a lovely and inviting atmosphere with excellent staff who always meet and greet visitors in a friendly and welcoming manner. Thank you.

So glad my nan is very happy here.

Brilliant care home; the staff are fantastic with all of the residents. My Auntie is very well cared for, and nothing is too much trouble. The home and staff are amazing, and the residents are very happy and extremely well looked after.

The manager and all staff a very big thank you.

Thank you.

All the staff were very helpful and very caring to the resident and very friendly with the families.

I cannot recommend Clough House highly enough- it is a 'home from home'

We called at Clough House to enquire about the possibility of my mother-in-law coming into residential care, the warden welcomed us and showed us around. She answered all our questions and put my mother-in-law at ease. The staff were all very friendly and pleasant.