We always found the manager and staff very friendly, accommodating and helpfulB L(Sister of Resident/Service User)

Friendly and caring serviceMatt B(Son of Resident/Service User)

Margaret House is a superb care home with an exceptional level of care provided to all residentsL F(Daughter of Resident/Service User)

We always found the manager and staff very friendly, accommodating and helpfulB L(Sister of Resident/Service User)

Friendly and caring serviceMatt B(Son of Resident/Service User)

Margaret House is a superb care home with an exceptional level of care provided to all residentsL F(Daughter of Resident/Service User)

Ideally situated with good transport links and all the necessary amenities close by, Margaret House is a residential care home offering care and support for up to 11 people in Burnley, Lancashire.
The setting offers a homely environment, with private bedrooms, a secure garden and a stair lift to ensure accessibility. The home benefits from a Firestick in every room, Alexa in the lounge, dining room and personal rooms for choice,...
Care Provided by Margaret House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 12 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are calculated by assessment of care needs added to those of hotel costs (laundry, food, cleaning etc) A full assessment of need is always required before an admission and a fee will be calculated for you at that time
The price(s) shown are provided by the care home. Contact Margaret House for full pricing details and T&Cs.
Contact Margaret House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Caring and Leading Group
- Private Owned
Person in charge
- Lian Clarkson(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 25+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 1
Room Information
- Single Rooms (10)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (8)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Please call 01282 423804 to arrange a visit
Margaret House Reviews (10)
Margaret House has a Review Score of 9.1 (9.056) out of 10, based on 4 reviews in the last 2 years.
Over all time Margaret House has 10 reviews.
I currently live at Margaret House because of my physical disability and mental health issues. I am the youngest resident at Margaret House. The majority of the residents are elderly, but not all. Margaret House provides care and support for all ages (25+). The atmosphere at Margaret House is very friendly and jovial. The staff are kind, caring and professional. Staff are available 24/7. I am very independent but a member of staff will assist me out in the community if required because of my mobility issues. Margaret House is a lovely home and from my own personal experience is highly recommended.
Thank you so much, Mark, for taking the time to share your experience. Were delighted to hear how positively you feel about living at Margaret House. Our team works hard to create a friendly, supportive environment for residents of all ages, so it means a great deal to know that you feel both...
A wonderful home - caring staff, good facilities and most importantly happy residents. My brother has been cared for at Margaret house for a few years now and enjoys the home greatly. He is very happy at Margaret house. He is well cared for and treated as an individual and not just based on his illness - highly recommend Margaret House - thanks for all you have done for him
Dear Amanda ,Thank you much for your kind words and your comments that your brother is happy and well cared for. It means the world to the whole team and we will ensure your kind words are passed on
Been really helpful and look after mother in law. She seems happy.
I have no reservations in recommending Margaret House. My brother has been a permanent resident there for over twenty years and he has always been happy and well cared for. Nothing is too much trouble for the current staff and I am impressed by the organisation of my brother's care. I know that everything is being done for his comfort and quality of life. He is happy, and content and has no complaints.
Thank you. It means a great deal to us and our manager and her team to know that you are happy and content with the care your brother is receiving. I will ensure your review is passed on. Staff will be very pleased.
My son came for respite for a week in August and wanted to stay he enjoyed his stay that much. He now is a resident at the home and has made lots of friends and the staff are helping him with all his needs.
Thank you, Susan. We are delighted our service lived up to expectations and that what was a short visit has now turned into a permanent home. Anna and her team will be delighted to read your lovely comments. Paul
My husband felt okay and safe. The staff looked after him with care.
Thank you, Elizabeth. We are always delighted when our services meet with family expectations. I will be certain to let our manager and her team know of your kind review.
Staff are friendly and welcoming. Always offer refreshments and check upon us all. Residents are well cared for and seem happy. Visits are always safeguarded well and comfortable. It is a pleasure meeting all the residents and staff at Margret House.
Thank you for your kind words, and we are happy that you find your visits enjoyable.
We always found the manager and staff very friendly, accommodating and helpful. Margaret House is very clean and tidy. My brother gives praise to the food and the amount. I would recommend Margaret House to other families.
Thank you for your review. It is always nice to get nice feedback.
Friendly and caring service for my father who was taken ill on a few occasions over the last few years. The staff kept me informed of any developments and gave me general updates during the covid period.
Thank you so much for your lovely review of Margaret House - the staff work extremely hard to deliver excellent person-centred care, and I will ensure your kind words are passed on.
The staff are wonderful and go above and beyond with the care they provide to our mum.
We as a family, have total peace of mind when we leave there.
Sadly our mum is now on end-of-life care and they have put everything in place to support my mum and us as a family.
They treat my mum as if she were theirs.
Margaret House is a superb care home with an exceptional level of care provided to all residents.
I can't thank them enough for all their care and support in these difficult days to come.
Thank you for your lovely words. Your mum has always been a pleasure to look after.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 November 2022Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Margaret House.
There are no upcoming events for Margaret House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Margaret House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Margaret House
What types of Care is Margaret House registered for?
Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Margaret House have?
There are 10 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Margaret House?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Margaret House to the centre of Burnley?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Margaret House to verify any information. View our terms and conditions. Margaret House has an Enhanced Service -more info.