27/31 The Esplanade, Knott End-on-Sea, Poulton-le-Fylde FY6 0AD
Sea Bank House offers an environment and location that are well-suited to older people with care needs who wish to achieve a comfortable and satisfying retirement.
Carers adhere to daily plans that are organised around personal preferences, with family members welcomed to also take an active part in residents' care.
Interested clients are welcome to try the service, only paying from the second week if they decide they like the service. Relocations are treated sensitively with the team taking all care to help new residents settle in.
Group: Apex Healthcare
Person in charge: Andrea Coward (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 23 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Multiple Sclerosis • Stroke
Admission Information: Ages 45+.
Single Rooms: 21
Shared Rooms: 1
Rooms with ensuite WC: 13
Weekly Charges Guide: Personal Care Single £600 – £680 , Personal Care Shared (per person) £550 – £600
Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Sea Bank House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Sea Bank House has a Review Score of 4.5 (4.500)
The Review Score of 4.5 (maximum of 10) for Sea Bank House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Sea Bank House in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.5 for Sea Bank House is calculated as follows: ( (7 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 0 Points relating to the number of positive Reviews for Sea Bank House is based on 0 positive Reviews in the last 12 months and is calculated as follows:
0 = 0
Target of 4.6 positive Reviews (23 registered maximum number of service users ÷ 5). 0 Reviews ÷ 4.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Sea Bank House?
Reviewer Connection to Sea Bank House
Submitted from a Postal Card by Jean G on Tuesday 27 October 2015. Relates to September 2015.
When I and mu husband visit my cousin we always feel comfortable. Chatting to other residents we feel they are quite content, warm and cared for. Dressed tidily in their own clothes. The staff are friendly and offer us a cup of tea. We have had fun and joined in with the entertainment (sing-a-long etc). It feels very homely and the staff seem to stay and are consistent which is important to the residents,
How likely would you be to recommend Sea Bank House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Good
Jim Muldoon, Op Manager at Sea Bank House responded to this review on 27 Oct 2015:
We thank you for your positive comments they are very much appreciated by everyone at Apex Healthcare and especially by Andrea and her excellent team.
There are currently no Care Home Idol entrants who have performed at Sea Bank House