Langdales Care Home

117/119 Hornby Road, Blackpool FY1 4QP

Group: Diamond Care Homes

Person in charge: Karen Houston (Manager)

Local Authority / Social Services: Blackpool Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 26 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 55+.

Single Rooms: 26

Rooms with ensuite WC: 11

Weekly Charges Guide: Personal Care Single from £400 (These prices are only a guideline, please contact Langdales Care Home to find out the exact price for your requirements.)

Facilities & Services: Day Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Langdales Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.4 (maximum of 10) for Langdales Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Langdales Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 2 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.732 for Langdales Care Home is calculated as follows: ( (55 Excellents x 5) + (13 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 71 Ratings = 4.732

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.635 Points relating to the number of positive Reviews for Langdales Care Home is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 2 Reviews ÷ 5.2 Target = 0.385

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.4 Langdales Care Home has a Review Score of 8.4 (8.367) from 6 Reviews


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Langdales Care Home?

  • Extremely LIKELY
    4
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Langdales Care Home

  • Daughter of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Resident / Service User
    1
  • Son-in-law of Resident/Service User
    1
  • more

Fantastic home. Care given at all times.
Pleasant surroundings, excellent food, home from home.
Cleanliness exceptional.
We feel Mum is exceptionally cared for by caring people.

How likely would you be to recommend Langdales Care Home? Extremely Likely

Overall Standard

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Average Rating:   5 out of 5

Since my father-in-law came to the home, the service and care are fantastic.

How likely would you be to recommend Langdales Care Home? Extremely Likely

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Average Rating:   5 out of 5

From walking in the door and meeting the staff on duty I was impressed with the warmth and friendliness.
All the residents I observed were happy and relaxed and taking part in an activity.
My mother was anxious, as was our family, however, she loves it.
She adores the staff who have time for everyone, loves the company of the residents, enjoys the food and feels safe and secure.
I cannot praise the staff enough.

How likely would you be to recommend Langdales Care Home? Extremely Likely

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Average Rating:   5 out of 5

Staff are very good and understanding. I prefer to sit in my room because I don't like to be among others especially if there is arguing. Food is much better since the new chef arrived. I would like more showers/baths.

How likely would you be to recommend Langdales Care Home? Likely

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Average Rating:   4.1 out of 5

We have the best care given to our relative we could wish for, the staff are so friendly and helpful. I am very happy here and well looked after.

How likely would you be to recommend Langdales Care Home? Extremely Likely

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Average Rating:   5 out of 5

The standard of cleanliness and hygiene is very good. The staff are extremely helpful, friendly and caring. The meals are of a good quality and having a choice is much appreciated. When our mother first became a resident her individual needs were taken into account and catered for without question. The clothes are well laundered and kept beautifully clean. The staff work very hard and if we have any observations to make it would be that more staff enhance the care.

How likely would you be to recommend Langdales Care Home? Likely

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Average Rating:   4.3 out of 5

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Extremely UNLIKELY

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Likely

Extremely LIKELY

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