Sandrock House Residential Care Home

53 Bawtry Road, Bessacarr, Doncaster DN4 7AA
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9.9 15 Reviews
  • Sandrock House Residential Care Home, Doncaster
Sandrock House Care Home is a purpose built care home offering the finest Residential care in the country. It now offers unparalleled levels of luxury and state of the art facilities for those fortunate enough to stay there. Nestled in beautiful gardens Sandrock House is a haven of luxury and tranquillity. The team take great pride in the close relationships that are built by staff with the residents to create an atmosphere of truly being at home. Residents are the people who matter the most and carers recognise their right to be treated as individuals with personal choices, and a need to have their privacy and dignity respected. Each en-suite room is equipped with all the modern conveniences to make your stay a comfortable and most enjoyable experience. Carers want residents to have the things they enjoy around them, and to feel their room is theirs, to use as they wish.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 37 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £960 – £1260
  • Self-Funded Residential Dementia Care: £960 – £1260
  • RESPITE Self-Funded Residential Care: £960 – £1260
  • RESPITE Self-Funded Residential Dementia Care: £960 – £1259

These prices are only a guideline, please contact Sandrock House Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Sherwood Care Homes Ltd

Person in charge

  • Michele Thompson (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Social services as well as privately funded
  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1989
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (35)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visitors are welcome anytime but they will find it more beneficial if they ring beforehand. Please try to avoid busy lunchtime.

Parking

  • Plenty of car parking at the front of the home.

Sandrock House Residential Care Home Reviews (15)

9.9

Sandrock House Residential Care Home has a Review Score of 9.9 (9.909) out of 10, based on 12 reviews in the last 2 years. Over all time Sandrock House Residential Care Home has 15 reviews.

Overall Experience

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Review from Samantha B (Daughter of Resident) published on 18 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at Sandrock & I am delighted with the quality care and environment provided. Her bedroom, with patio doors onto the garden & ensuite wet room, provides a comfortable & peaceful space for her to relax. Cleanliness is a priority & her room & communal areas are cleaned regularly
providing a fresh & pleasant atmosphere. The staff combine professionalism with care & warmth, creating a fun environment for residents. There is an array of daily activities, including crafting, exercise sessions, dancing, singing & gardening. Mum had become very isolated & lonely at home, these activities help her stay active and stimulated. Sandrock also organises trips to local cafes, community groups & amenities, providing a great way for Mum to stay connected & a change of scenery. The food is nutritious & thoughtfully prepared, catering to health & dietary needs. Overall, Sandrock has been an excellent choice for Mum & provides peace of mind for the family.

Reply from Michele Thompson, registered manager at Sandrock House Residential Care Home

Thank you so much for this feedback. It's always nice to hear positive comments regarding the home and the services we provide.

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Review from J J (Daughter of Resident) published on 14 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Sandrock House for over a year; in that time she has consistently been treated with kindness and respect. Medical issues have been identified and dealt with promptly and I am notified about changes in her health and/or medication I visit regularly and am always made to feel
welcome. Staff are approachable and it is easy to ask any questions as they arise. I am confident that mum is safe and well cared for at Sandrock House.

Reply from Michele Thompson, registered manager at Sandrock House Residential Care Home

Thank you we really appreciate your feedback

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Review from Vicky H (Daughter of Resident) published on 8 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have observed such wonderful and genuine care for my mum and all of the residents, with every interaction I have witnessed, from the management to the kitchen staff and cleaners - every single member of staff shows genuine affection for the residents. The carers go above and beyond to make sure that
everyone is safe and cared for and feels genuinely valued. There is also much laughter.

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Review from Dominique E (Son of Resident) published on 8 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Sandrock House Care Home for over two years now, and our experience has been overwhelmingly positive. The staff are incredibly helpful, always treating residents with kindness, respect, and genuine care. Communication is excellent, and any concerns or queries are quickly
addressed - the manager is approachable and easy to speak with, which provides real peace of mind.
One of the real highlights is the activities program. With two dedicated activity coordinators, there's always a full and varied weekly schedule - from engaging in-house activities to enjoyable days out. These opportunities really make a difference in my father's quality of life and overall happiness.
I'm very grateful to everyone at Sandrock House for the support they've provided, and I wouldn't hesitate to recommend them to other families looking for a safe and caring environment for their loved one

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Review from C D (Son of Resident) published on 5 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent reception when visiting and immediate attention to detail about potential needs of a difficult patient. Combined with impressive enquiry call before visit Sandrock became a clear favourite.
Too early to judge on mother's views and behaviour but she will be a challenge. I think the home is
up for it and she will benefit.

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Review from Sharon R (Daughter of Resident) published on 1 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear 92 yr old mother with stage 5/6 Alzheimer's unfortunately had to go into a "emergency respite" for a few weeks, the care home she was temporarily admitted to cared for her well, but it just didn't meet all the tick boxes we wanted for our very much loved mum & nana, after several weeks of
looking around care homes my daughter in Cambridgeshire found Sandrock House care home, Doncaster ( where my mum lived) we made an appointment & was pleasantly greeted by the home manager & the assistant manager, within half hour of them informing us of the day to day routine of Sandrock & the care they deliver was a no brainer for us, we was confident this home ticked all the boxes, especially the sound of the tentative care they deliver to their residents & this was even before looking around the home.
Having looked around the beautiful well maintained home & gardens we was so thrilled & reassured we had made the right decision.

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Review from D D (Daughter of Resident) published on 28 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care Sandrock House provide for my mother. There are activities am & pm during the week which I encourage her to attend. There is always a choice of food at mealtimes and all staff are very helpful & caring with my mother. Senior staff are prompt at dealing with my queries.

Reply from Michele Thompson, registered manager at Sandrock House Residential Care Home

Thank you for your review of Sandrock house. Your opinion really matters to us.

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Review from Elaine H (Daughter of Resident) published on 28 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic! I can't rate Sandrock House enough . The staff are amazing , so caring , and considerate towards my mums needs, always very friendly and have lovely friendly , happy chats with the residents .
My mum felt very scared at home and she now feels safe and secure , which's a huge relief for
me . My mums room is so lovely , with patio doors on to the garden , Its spotless and always smells fresh . The lounge areas are also always spotless , with staff always at hand . They have activity coordinators too , with loads of activities to do , on a daily basis , which is also great for my piece of mind . As a daughter you never want to have to put your parents in a home , but I'm so glad we found sandrock for her . It's like home from home .

Reply from Michele Thompson, registered manager at Sandrock House Residential Care Home

Thank you so much for this review. We are always grateful for feedback and really value your opinion.

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Review from G K (Son of Resident) published on 28 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sandrock has some excellent staff and facilities for those in need of care.
Dad has been there for 5 years now and the early stages of dementia are becoming visible.
The fact that the staff have mainly remained constant and continue to provide a high level of care and support is truly remarkable and
in my view has helped dad in these complex and changing times.
The staff have become part of the extended family offering quality help and care.
The support for me (as next of kin) and the family has been great especially in keeping me / us informed of when things have been difficult for Dad or involved other healthcare services.
During the COVID period which was difficult for all but was even more complicated for me as I lived abroad the care home team without breaching government guidelines were extremely supportive when I was able to visit.
That trust plus the building of a healthy relationship for both me and dad has been the bedrock of a continuing relationship. Thank you

Reply from Michele Thompson, registered manager at Sandrock House Residential Care Home

Thank you for your kind words and support. We really appreciate it. Your dad is a pleasure to care for and very much a part of the Sandrock family .

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Review from Anne H (Daughter of Resident) published on 28 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Sandrock houe for over 2 years now and she likes it very much. She is getting more muddled and can be difficult. The staff are really good with her and if I ask them to do anything for her they are more than obliging. The family would not want her to be anywhere else.
Her room
is a decent size on the ground floor and she has French doors out Into to the garden. She can out her own plants in the garden, which is lovely. She has her own bird feeder, which the family keep topped up, as she enjoys watching the birds (and squirrels).

Reply from Michele Thompson, registered manager at Sandrock House Residential Care Home

Thank you for your kind words regarding Sandrock House. We really value your opinion.

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Review from M W (Next of Kin) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a cleaner in Sandrock House Residential care home, this place is excellent to work at and everybody I work with are friendly and welcoming and it has great hygiene and the residents are friendly and great to work with, it is also up to great standards.

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Review from F K (Regular Volunteer) published on 15 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of Sandrock's House Residential Home. From the moment you step through the doors, you are met with warmth, professionalism, and a true sense of home. The staff go above and beyond to ensure residents feel safe, comfortable, and valued. Their kindness and patience are evident
in everything they do, creating a nurturing and supportive environment.
The facilities are excellent-clean, well-maintained, and thoughtfully designed to meet the needs of all residents. Activities are engaging and inclusive, ensuring that everyone has opportunities for social interaction and personal enjoyment.
What truly sets Sandrock House apart is the genuine dedication of the carers. They treat residents like family, providing not just physical care but also emotional support.
If you are looking for a care home that truly prioritises dignity, respect, and quality of life, I wholeheartedly recommend Sandrock's House

Reply from Michele Thompson, registered manager at Sandrock House Residential Care Home

Thank you so much for your kind words. We always appreciate feedback.

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Review from Rod C (Son of Resident) published on 16 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother had been in the hospital for some 10 days prior to moving into Sandrock, and the day that she arrived still with health issues the staff just could not do enough for her. Everything that she wanted was provided with a beautiful room en-suite, and her own dedicated Senior Carer and Assistant.
It
was unfortunate that my mother's health issues meant that she had to return to hospital where she, unfortunately, passed away on 28th September. I would just like to say a big thank you to all the staff at Sandrock for their professionalism and dedication to my mother's wellbeing whilst she was in their care.

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Review from Susan F (Daughter-in-law of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law has resided in Sandrock house for nearly three years. During her time there we have been very satisfied with the care she has received. She is always treated with respect and the staff are very caring and patient with her.

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Review from Andrew H (Son of Resident) published on 23 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for 3 ½ years and has been very happy here at Sandrock House. The place, staff and care is very good. My mum is treated with dignity and compassion. The standard of care is high. The staff are welcoming and friendly. I would highly recommend Sandrock House

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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Sandrock House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Sandrock House Residential Care Home is calculated as follows: ( (130 Excellents x 5) + (13 Goods x 4) ) ÷ 143 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sandrock House Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Dec 2017

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Frequently Asked Questions about Sandrock House Residential Care Home

What types of Care is Sandrock House Residential Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Sandrock House Residential Care Home have?

There are 35 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Sandrock House Residential Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sandrock House Residential Care Home to the centre of Doncaster?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandrock House Residential Care Home to verify any information. View our terms and conditions. Sandrock House Residential Care Home has an Enhanced Service - more info.