Search...

Town Moor House

1/2 Town Moor Avenue, Doncaster, South Yorkshire DN2 6BL
Trust Care Ltd Logo
Top 20 care home certificate
Jobs
Town Moor House logo
Town Moor House, Doncaster
Town Moor House, Doncaster
Town Moor House, Doncaster

Town Moor House, in Doncaster, provides comfortable residential care, with over 20 years of experience in aspiring to the highest standards.

The friendly service maintains an on-going focus on quality, with the team highly-skilled in monitoring residents residents over long-term periods.

Home-cooked food supports good nutrition, while a spacious interior is ideal for an active and versatile lifestyle. Visitors are made to feel welcome and the service respects the independence of residents.

Care Provided by Town Moor House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,112 - £1,112£1,112 - £1,112
Residential Dementia Care£1,112 - £1,112£1,112 - £1,112

We also accept local authority funded residents, please enquire.

Contact Town Moor House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claire Pegg (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (29)

Town Moor House Reviews (49)

Submit a Review
10

Town Moor House has a Review Score of 10 (9.953) out of 10, based on 19 reviews in the last 2 years. Over all time Town Moor House has 49 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Town Moor House
Loading...
Showing 49 reviews matching selected criteria
Review from Virginia M (Daughter of Resident) published on 4 August 2026 Submitted via Website
Overall Experience

My father has been living permanently @ Town Moor Home for the last 6 months. I cannot thank & praise enough all the staff that work there, especially Jill the assistant manager. They are caring, patient & so friendly with my father & with the other residents. They have great activities that take place in the home as well as outdoor trips. I have also found that they have been very informative & supportive also of my needs & worries also in relation to my dads well being. Also because the home has few residents & its design & decoration it has a friendly & homely atmosphere & does not feel like a residential care home. I would not hesitate to recommend the care home to anyone who needs its specialised care & service.

Reply from Claire Pegg, Manager at Town Moor House

Thank you for leaving your review. I will ensure this is passed on to the team its very much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B B (Granddaughter of Resident) published on 24 July 2026 Submitted via Postal Card
Overall Experience

A big thank you to all the staff at Town Moore House, you all have wings behind your backs. I have seen for myself how good you make each and every one of the residents feel and if they're having a bad day I have seen for myself how professional you handle things making really hard days seem effortless and take it all in your stride. Every time I walk in Town Moor House it smells clean and all the rooms I have seen are spotless. A big big thank you to the manager and all staff. If only all care home were like Town Moor House. Exceptional compassionate care for anyone that walks through the door.

Reply from Claire Pegg, Manager at Town Moor House

Thank you for taking the time to leave your review, feedback is very important, I will pass on this to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Daughter of Resident) published on 23 July 2026 Submitted via Postal Card
Overall Experience

I cannot find the words to properly express my gratitude to the incredible team at Town Moor House seeing my Mother needed this level of support is incredibly tough and hard to see and watch however all the staff here has looked after my Mother so well that I sleep well now at night knowing my Mother is so well cared for, just as if it was myself doing it. I want to extend my Deepest Respect to the manager who leads this care home - with so much heart and compassion. the nurses and every single member of the support staff give 100% all the time. All staff have truly gone above and beyond the call of duty for my Mother and myself and I want to thank all the staff from the bottom of my heart. You are all heroes! A big thank you.

Reply from Claire Pegg, Manager at Town Moor House

Thank you for taking the time to leave your review. I will pass on your kind words to the team, and it makes us happy to give you peace of mind.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A L (Civil Partner of Resident) published on 3 July 2026 Submitted via Website
Overall Experience

My partner went into town moor house this month and I knew then that it was the right decision the staff are lovely the home is very clean and homely all the food is home cooked the other residents all look very happy and well looked after I am pleased I made this choice for him

Reply from Claire Pegg, Manager at Town Moor House

Thank you for taking the time to leave your review, we are happy to hear your happy with our care home and I will pass on your feedback to staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janice W (Daughter of Resident) published on 13 May 2026 Submitted via Website
Overall Experience
Mum has now been at Town Moor for 10 months now. From the moment she arrived Mum has been made to feel welcome and part of the Town Moor Family. Each day the food is excellent and varied, she receives medical care as soon as needed and Mum is always clean and tidy with no personal hygiene issues at all.
In addition, each day there are some great and different activities and to see Mum engaged and getting involved and enjoying these brings joy to me when I see the photos on social media.
Obviously whenever anybody has to move a loved one into a care/residential facility it is a difficult time and you always have your concerns and doubts. However I can honestly say that I have never had any of these. The staff are wonderful and caring and nothing ever seems to be too much trouble for them

Prior to moving into TM I worried 24/7 about Mum's health, safety and wellbeing with her being on her own at home, but now I have the comfort knowing she is safe and well looked after. Thank you Town Moor

Reply from Claire Pegg, Manager at Town Moor House

Thank you for taking the time to leave us a review and share your feedback. We are truly pleased to hear that you are happy with TMH and the care it provides. We have a valued team, and I will ensure your kind comments are passed on to them.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan C (Wife of Resident) published on 13 May 2026 Submitted via Website
Overall Experience

My husband has been In Town Moor house for a few years and I couldn't wish for a better place. The staff are all wonderfull and friendly also very good at their jobs. The meals look delicious. They also take the residents out on trips plus they have very good activities lady who is very creative.I would recommend Town Moor house to anyone.

Reply from Claire Pegg, Manager at Town Moor House

Thank you so much for taking the time to leave your review. Your opinion is greatly valued, and I will ensure this wonderful feedback is shared with our team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M E (Son of Resident) published on 30 January 2026 Submitted via Website
Overall Experience

Fantasic care home, my mum has settled in so well she thinks she is at home. The staff are brilliant and i cnt thank them enough. Its a pleasure to go and visit. And the place is so nice and clean. Highly recommeded.

Reply from Claire Pegg, Manager at Town Moor House

Thank you so much for your review, we really do appreciate it. I will pass your review on to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D G (Daughter of Resident) published on 29 January 2026 Submitted via Website
Overall Experience
My Mum first came here in June 2025 and we were immediately made to feel welcome and part of the Town Moor family. The care staff were so friendly and everyone worked together as a team to ensure all the residents needs were met.
Sadly, my Mum's health deteriorated and in October 2025 she became bed bound. The care she received from the team was outstanding. They ensured she was comfortable and her personal hygiene needs were met at all times. She was always treated with dignity and respect.
The staff would always be on hand should she need anything.
Whenever activities were arranged the Acivity co- ordinator would include her, she would even read to her if we weren't visiting so she wasn't alone.

The staff have been so supportive to us as a family, and have shown true friendship and care which has helped us enormously through the difficult weeks leading up to Mum passing away. Thank you does not seem enough. We are so pleased we chose Town Moor care home for our lovely Mum.

Reply from Claire Pegg, Manager at Town Moor House

Thank you for your kind feedback. Your mum will be missed greatly. We take great pride in our care and it is lovely to be recognised.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linzie E (Daughter of Resident) published on 12 November 2025 Submitted via Website
Overall Experience

We are absolutely over the moon since putting our mum in this care home. The staff are all wonderful with the residents, there always jolley and happy and cnt do enough for the visitors and residents. The place is lovely and clean and very homely. The meals look lovely and there always keeping residents busy with games,arts and crafts etc.

Reply from Claire Pegg, Manager at Town Moor House

Thank you for your kind words and feedback, I will ensure this get passed over to the team. We are really happy that Mum has settled and that your happy with our care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P F (Daughter of Resident) published on 20 August 2025 Submitted via Website
Overall Experience

I've recently moved my mum to this care home and it's the best thing I have ever done, the care from everyone, from the manager, career's, activities coordinator,kitchen, domestic and laundry is second, to none and she's really settled in and enjoying herself. I can't thank them all enough

Reply from Claire Pegg, Manager at Town Moor House

Thank you for your kind words, I will pass them on to the team. We try our best.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sarah-Jayne A (Daughter of Resident) published on 19 May 2025 Submitted via Website
Overall Experience

The care staff go above and beyond for their residents. They are helpful and supportive. Good with communication with family members. They spend time with residents and provide day trips for those who want and able to go to the places. All staff are approachable and friendly.

Reply from Claire Pegg, Manager at Town Moor House

Thank you for your review and lovely feedback. Our care staff are amazing. Thanks again

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P B (Son of Resident) published on 25 April 2025 Submitted via Website
Overall Experience
Mum moved into Town Moor House in mid February and I have been extremely happy with her surroundings and the care given by the staff.
Her room is spacious, well equipped and has a homely feel. There are plenty of bathrooms and the communal areas, such as the lounges and dining room, are lovely.
The meals are very good and plentiful.
There is access to outside areas when the weather is nice and there are regular activities and trips organised.
A hairdresser visits weekly and a chiropodist comes to the home every six weeks.
It really is a lovely place for mum now that she cannot manage in her own home.

I now feel happy that she is safe, well nourished and cared for.

Reply from Claire Pegg, Manager at Town Moor House

Thank you so much for your review, We are pleased that you and your mum are happy at Town Moor House, I will ensure the feedback is given to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janette B (Daughter of Resident) published on 16 April 2025 Submitted via Website
Overall Experience
My mum has been in Town moor house since March 2025
The staff are absolutely amazing they go above and beyond to make sure my mum is happy .

The food is fabulous , mum is putting in weight . I can't recommend Town Moor House enough .

Reply from Claire Pegg, Manager at Town Moor House

Thank you for your review and feedback. We are pleased to hear that you and your Mum are happy with thecare. I will ensure this feedback is given to the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A F (Daughter of Resident) published on 8 April 2025 Submitted via Website
Overall Experience

My mum went into town moor for 2 weeks respite just to give myself and my partner a break. My mum was only there a few days as unfortunately she passed away there. ( nothing to do with the home). The few days she was there she was treated well and always had a good word to say about the carers and the care she received. I know that if only for the short amount of time she was there she was happy and she was thinking about making town moor her permanent home. Cannot thank the staff enough for making her happy in her last few days of her life as I know she could be difficult at times and for that I will always be grateful. Thankyou town moor

Reply from Claire Pegg, Manager at Town Moor House

Thank you again for taking the time to leave us your review. I will ensure this feedback is re-laid to the staff. We are pleased to hear that you and your mum were happy with the care and supported her in her last few days.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark H (Nephew of Resident) published on 12 December 2024 Submitted via Website
Overall Experience

I feel very satisfied with the care given with care, compassion and empathy. My aunt has settled well and appears to be very happy and relaxed due to the nice warm and friendly environment of the staff. The home has just undergone a slight renovation which has brightened the rooms up.

Reply from Claire Pegg, Manager at Town Moor House

Thank you for making time to give your feedback. We pride yourself on our care and environment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Chloe B (Granddaughter of Resident) published on 30 August 2024 Submitted via Website
Overall Experience

My nanna has been here for over a year now and we have always had a positive experience. This was a last resort for us and we couldn't have chosen a better home for her. The home is always clean and tidy and I love looking at photo updates of what they are getting up to.

Reply from Claire Pegg, Manager at Town Moor House

Thank you very much for your wonderful feedback and kind words. I will ensure this is relayed to staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Beverly C (Daughter-in-law of Resident) published on 30 August 2024 Submitted via Website
Overall Experience

On my visits to see my father-in-law the staff are very helpful and caring towards me and my father-in-law, nothing is too much trouble, they go over and above to help. It is a pleasure to go and see him in the home.

Reply from Claire Pegg, Manager at Town Moor House

Thank you very much for your wonderful feedback and kind words. I will ensure this is relayed to staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen L (Daughter of Resident) published on 30 August 2024 Submitted via Website
Overall Experience

Dad has been in Town Moor House now for 3 weeks respite and we are delighted with the care he has received. I have no hesitation in recommending this care home. The staff are all wonderful and Dad is very happy.

Reply from Claire Pegg, Manager at Town Moor House

Thank you very much for your wonderful feedback and kind words. I will ensure this is relayed to staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G W (Daughter of Resident) published on 30 August 2024 Submitted via Website
Overall Experience

Dad recently moved in for respite care and the staff have been very welcoming. Dad is very frail but the compassion they show when dealing with him is so reassuring for us - knowing he is safe and cared for is everything to us. He has already settled in and can't now imagine being elsewhere!

Reply from Claire Pegg, Manager at Town Moor House

Thank you for your kind words and review. We are very happy that your Dad has settled. Lovely gentleman.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michelle A (Daughter of Resident) published on 5 August 2024 Submitted via Website
Overall Experience

Mum moved in recently to Town Moor House and has settled in really well. It feels so homely there and the staff are lovely and caring and I know Mum is safe and well looked after. She's been participating in the activities and enjoyed a trip out to a garden centre. I can't thank the staff enough for all they do. Highly recommend this wonderful home.

Reply from Claire Pegg, Manager at Town Moor House

Thank you for your review and feedback. We are so happy that Mum has settled in well and enjoying the activities.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 October 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Town Moor House.

Upcoming Events

There are no upcoming events for Town Moor House.

Awards / Recognitions (3)

  • 30 Jan 2026Recipient: Town Moor House
  • 30 Jan 2026Recipient: Trust Care Ltd
  • 06 Apr 2013Recipient: Trust Care Ltd

Accreditations

There are no accreditations posted yet for Town Moor House.

Meet the Team (3)

Claire Pegg
Claire PeggJob Title:Home ManagerJoined: 2016

Claire started her career in Social Care working as a Domiciliary Community Care Assistant. In 2008 Claire moved into a 24-hour residential care home working as a Care Assistant and then was promoted to Senior Care Assistant.

Claire started at Trust Care in September 2016 employed as a Senior Care Assistant and Clinical Lead at Woodlea Residential Home. After intensive training and personal development Claire progressed to Deputy Manager and then Home Manager of Town Moor House.

Claire said "I feel valued and appreciated. Excellent support at Trust Care, thank you for believing in me and getting me to believe in myself."

Jill Simpson
Jill SimpsonJob Title:Deputy ManagerJoined: 2020

Jill first started her career at the age of 18 as a Care Assistant, after completing her Level 2 and Level 3 qualifications in Health & Social Care. Jill was quickly promoted to Team Leader and started her Senior Care Assistant practical training. Jill is now the proud Deputy of Town Moor House.

Jill said, "Trust Care is a warm and friendly company. The Directors, Steve & Andrew, know their staff by name, and any problem we have at the home is quickly dealt with, and they are extremely supportive. Been at Town Moor House, I feel I am coming home each day, learning something new and doing the best for our residents"

Charlene James
Charlene JamesJob Title:AdministratorJoined: 2022

"I only joined the care sector for the first time in February 2022. Prior to this, I worked in the legal sector as a legal secretary for nearly 16 years.

I decided to join Trust Care as I felt that the time had come for a change in career, also the job role was more suited to my family life. I can drop my children at school and pick them up which I couldn’t do with any other job advertised."

"Within Trust Care, you are treated and valued as an individual person, not just a number. Management and members of staff are extremely supportive of each other. Training is always provided which is beneficial for your job role. Nothing is ever too much trouble. We have a fantastic Home Manager who is supportive and approachable. The Home has a very “homely feel” and doesn’t feel like you are actually coming to work. Such an amazing company to work for, which makes the morale much more positive."

Frequently Asked Questions about Town Moor House

What types of Care is Town Moor House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Town Moor House have?

There are 29 Single Rooms.

What are the Facilities & Services at Town Moor House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Town Moor House to the centre of Doncaster?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Town Moor House to verify any information. View our terms and conditions. Town Moor House has an Enhanced Service -more info.