Town Moor House

I have found all the staff to be very professional & polite. They genuinely care for the residents & the relationships they are building with them. The family have peace of mind knowing that she is cared for properly. She always looks clean & dressed appropriately for the weather. There is a lovely atmosphere within the care home staff are happy to help & support everyone.

Town moor is really relaxed and all the residents seem to be settled. It is without doubt the best care home I have visited. There is always something going on for the residents. The food is really good and you can always ask for snacks etc any time

My father has been living permanently @ Town Moor Home for the last 6 months. I cannot thank & praise enough all the staff that work there, especially Jill the assistant manager. They are caring, patient & so friendly with my father & with the other residents. They have great activities that take place in the home as well as outdoor trips. I have also found that they have been very informative & supportive also of my needs & worries also in relation to my dads well being. Also because the home has few residents & its design & decoration it has a friendly & homely atmosphere & does not feel like a residential care home. I would not hesitate to recommend the care home to anyone who needs its specialised care & service.

A big thank you to all the staff at Town Moore House, you all have wings behind your backs. I have seen for myself how good you make each and every one of the residents feel and if they're having a bad day I have seen for myself how professional you handle things making really hard days seem effortless and take it all in your stride. Every time I walk in Town Moor House it smells clean and all the rooms I have seen are spotless. A big big thank you to the manager and all staff. If only all care home were like Town Moor House. Exceptional compassionate care for anyone that walks through the door.

I cannot find the words to properly express my gratitude to the incredible team at Town Moor House seeing my Mother needed this level of support is incredibly tough and hard to see and watch however all the staff here has looked after my Mother so well that I sleep well now at night knowing my Mother is so well cared for, just as if it was myself doing it. I want to extend my Deepest Respect to the manager who leads this care home - with so much heart and compassion. the nurses and every single member of the support staff give 100% all the time. All staff have truly gone above and beyond the call of duty for my Mother and myself and I want to thank all the staff from the bottom of my heart. You are all heroes! A big thank you.

My partner went into town moor house this month and I knew then that it was the right decision the staff are lovely the home is very clean and homely all the food is home cooked the other residents all look very happy and well looked after I am pleased I made this choice for him

Prior to moving into TM I worried 24/7 about Mum's health, safety and wellbeing with her being on her own at home, but now I have the comfort knowing she is safe and well looked after. Thank you Town Moor

My husband has been In Town Moor house for a few years and I couldn't wish for a better place. The staff are all wonderfull and friendly also very good at their jobs. The meals look delicious. They also take the residents out on trips plus they have very good activities lady who is very creative.I would recommend Town Moor house to anyone.

Fantasic care home, my mum has settled in so well she thinks she is at home. The staff are brilliant and i cnt thank them enough. Its a pleasure to go and visit. And the place is so nice and clean. Highly recommeded.

The staff have been so supportive to us as a family, and have shown true friendship and care which has helped us enormously through the difficult weeks leading up to Mum passing away. Thank you does not seem enough. We are so pleased we chose Town Moor care home for our lovely Mum.

We are absolutely over the moon since putting our mum in this care home. The staff are all wonderful with the residents, there always jolley and happy and cnt do enough for the visitors and residents. The place is lovely and clean and very homely. The meals look lovely and there always keeping residents busy with games,arts and crafts etc.

I've recently moved my mum to this care home and it's the best thing I have ever done, the care from everyone, from the manager, career's, activities coordinator,kitchen, domestic and laundry is second, to none and she's really settled in and enjoying herself. I can't thank them all enough

The care staff go above and beyond for their residents. They are helpful and supportive. Good with communication with family members. They spend time with residents and provide day trips for those who want and able to go to the places. All staff are approachable and friendly.

I now feel happy that she is safe, well nourished and cared for.

The food is fabulous , mum is putting in weight . I can't recommend Town Moor House enough .

My mum went into town moor for 2 weeks respite just to give myself and my partner a break. My mum was only there a few days as unfortunately she passed away there. ( nothing to do with the home). The few days she was there she was treated well and always had a good word to say about the carers and the care she received. I know that if only for the short amount of time she was there she was happy and she was thinking about making town moor her permanent home. Cannot thank the staff enough for making her happy in her last few days of her life as I know she could be difficult at times and for that I will always be grateful. Thankyou town moor

I feel very satisfied with the care given with care, compassion and empathy. My aunt has settled well and appears to be very happy and relaxed due to the nice warm and friendly environment of the staff. The home has just undergone a slight renovation which has brightened the rooms up.

My nanna has been here for over a year now and we have always had a positive experience. This was a last resort for us and we couldn't have chosen a better home for her. The home is always clean and tidy and I love looking at photo updates of what they are getting up to.

On my visits to see my father-in-law the staff are very helpful and caring towards me and my father-in-law, nothing is too much trouble, they go over and above to help. It is a pleasure to go and see him in the home.

Dad has been in Town Moor House now for 3 weeks respite and we are delighted with the care he has received. I have no hesitation in recommending this care home. The staff are all wonderful and Dad is very happy.