Woodlea Care Home

The care given by the staff here is beyond reproach. They are loving, kind, compassionate and helpful. Above and beyond the call of duty to residents and their families. Kitchen staff, cleaners, carers and managers all have the best interest of the resident and their families in their hearts.

My mothers care is excellent. She is clean and tidy at all times. SHe is happy there is always someone checking on her and other residents. They do things to occupy them on a regular basis.

I cannot praise the care my mum receives enough. The home is well managed and no request is too much trouble. Every query is dealt with quickly and efficiently. My mother is treated with love and respect and so much effort is put into making her life fun and stimulating as well as keeping her safe and well.

The home always feels welcoming. Lounges are smart and the whole place is well kept and clean. Rooms are a bit compact but it was adequate for mum. The food was delicious and mum always praised its quality. The care was consistently very good, however, some staff talked very quickly and, suffering dementia, mum found it hard to process what was said to her sometimes. There is a large garden to the rear - not sure how well the garden area is monitored if patients go out there. On the whole, mum settled well there and I feel the care she got there was good.

After much research and visiting other care homes, Woodlea was the only residential care home that we were prepared to introduce our family member to. The standards and care of the staff are excellent, doing their very best to ensure that residents are treated with respect and dignity afforded to them as well as keeping family members up to date with their family member (resident) abreast with their care and daily living activities. We would recommend Woodlea Care Home to any other relatives looking for a place where their family members are treated by staff as their family would wish to be treated.

Today both management and staff are of the highest standard and the owners are actively involved in reviewing standards are maintained. A happy environment for residents and staff in what is a difficult vocation.

Activities provided are excellent with a variety of trips out of the home and entertainment in the home.

Woodlea is a friendly residential home with caring, friendly carers and management. Activities and outing are organised by a very dedicated member of staff. Relatives are always made welcome and staff give time to discuss any concerns regarding their relative. I have, on occasions, been tearful and distressed regarding my Mothers change in behaviour, her physical and mental health, a different person to the woman she once was. The manager, deputy manager and other care staff have been supportive and given time to me on these occasions. Mum has found the transition from caring for herself to being cared for difficult but says the staff are lovely and caring.

The company has invested heavily in upgrading its facilities throughout the home and this has proved a very sensible move.

In my opinion, the staff Woodlea are excellent. The care and support provided to my mother in law following various admissions to hospital has been excellent. Nothing is ever too much trouble. The staff are kind and cheerful very knowledgeable about mums needs- with the exception of technical/medical intervention I feel the care they provide often surpasses that of the care received in NHS by mum. Mum loves being in Woodlea I am so pleased she was able to move there from her previous home.

My mother is very happy after her first four months in this home. Her first room was not good but her new room is brilliant, especially as we are now getting it sorted to her taste with more of her personal items. The gardens are all in need of some TLC but no doubt this will happen as the new owners are improving things throughout the home. As has been pointed out recently, we are paying over the odds to help fund their underpayments by local councils/governments.

My father has been a resident at Woodlea for over two years. He is very happy and settled there and I am very pleased with the level of care he gets. The manager Amanda and all the staff are so patient and caring. Nothing is too much trouble for them. It is a very homely environment and I am so glad we chose Woodlea for him.

I am very happy with the care my husband receives and have no complaints. The staff are very caring the home is very comfortable.

Short stay two weeks after hospital treatment, cannot speak too highly of the staff. I have watched the patience, tolerance and kindness shown to all residents regardless. How they keep it up is beyond me. I would never keep my cool. All facilities are excellent. All sorts of activities. I miss a poetry discussion. Took part in bingo!! musical party afternoon, ball games on carpets in the lounge etc. I would have no hesitation in coming back.