Deerlands

48 Margetson Road, Sheffield S5 9LS

Deerlands is a residential care home situated in Parson’s Cross and run by Sheffcare Limited; a not-for-profit provider of excellent care. Deerlands has a number of beds for elderly residents of those some are specifically for those suffering from Dementia.

This care home provides person-centred care through individual care plans; designed to meet each service-user’s needs and treat them with the upmost dignity and respect. The home uses a key-worker system so that each resident is assigned a dedicated member of staff.

Deerlands organises regular entertainment and therapeutic activities, alongside Sheffcare’s activity workers and external volunteers. Activities include baking, flower arranging and chair-obics. The home organises day trips and holds fundraising and themed events throughout the year, and residents visit the nearby social clubs periodically. Visitors may visit the home at any reasonable time, without appointment, and families may join residents for freshly cooked meals, which are served in the dining rooms.

Residents may bring items of their own furniture for their rooms, which all have telephone and television points, and a carer-calling system. The communal areas are bright and friendly. There is a laundry service, and a hairdresser, doctor and chiropodist visit the homes regularly.

Group: SheffCare Ltd

Person in charge: D Iwanejko (Manager)

Local Authority / Social Services: Sheffield City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 70+.

Single Rooms: 40

Rooms with ensuite WC: 0

Facilities & Services: Day Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Deerlands: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 4.8 (maximum of 10) for Deerlands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Deerlands in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.792 for Deerlands is calculated as follows: ( (19 Excellents x 5) + (5 Goods x 4) ) ÷ 24 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 0 Points relating to the number of positive Reviews for Deerlands is based on 0 positive Reviews in the last 24 months and is calculated as follows:

    1. 0 = 0

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 0 Reviews ÷ 8 Target = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

4.8 Deerlands has a Review Score of 4.8 (4.792) from 2 Reviews


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Deerlands?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Deerlands

  • Daughter of Resident/Service User
    1
  • Relative of Resident/Service User
    1

We started to visit a resident in Dec 2014. We have continued to visit 2/3 days a week for the next 12 months, during this period we have always found the care and hygiene to be of very high standard. Food and food presentation is excellent. Management and staff excellent. During visiting we always speak to as many residents as possible, they are all very content and not a single complaint. We would recommend Deerlands to anyone.

How likely would you be to recommend Deerlands? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Average Rating:   4.7 out of 5

Although my mum is extremely challenging the care she receives is always kind and caring. The home has plenty of outings which she always enjoys. If we have any concerns about mum the staff are always helpful. I could not wish for a better place for my 95 year old mum. We can go home knowing that she is well looked after.

How likely would you be to recommend Deerlands? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

Diane Iwanejko, Registered Manager at Deerlands responded to this review on 23 Sep 2015:

Thank you for your comments I will ensure these are passed on to the staff team

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