High Street, Beighton, Sheffield S20 1HE
Knowle Hill is a residential care home situated in Halfway and run by Sheffcare Limited; a not-for-profit provider of excellent care. Knowle Hill has 40 beds, 12 of which are specialist care beds for Elderly Mentally Infirm (EMI) residents.
This care home provides person-centred care through individual care plans; designed to meet each service-user’s needs and treat them with the upmost dignity and respect. The home uses a key-worker system so that each resident is assigned a dedicated member of staff.
Knowle Hill organises regular entertainment and therapeutic activities, alongside Sheffcare’s activity workers and external volunteers. Activities include baking, flower arranging and chair-obics. The home organises day trips and holds fundraising and themed events throughout the year, and residents visit the nearby social clubs periodically. Visitors may visit the home at any reasonable time, without appointment, and families may join residents for freshly cooked meals, which are served in the dining rooms.
Residents may bring items of their own furniture for their rooms, which all have telephone and television points, and a carer-calling system. The communal areas are bright and friendly. There is a laundry service, and a hairdresser, doctor and chiropodist visit the homes regularly.
Group: SheffCare Ltd
Person in charge: Diane Harrison (Manager)
Local Authority / Social Services: Sheffield City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 74 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Admission Information: Ages 70+.
Single Rooms: 74
Rooms with ensuite WC: 0
Facilities & Services: Day Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Television point in own room
Latest Care Quality Commission* Report on Knowle Hill: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.5 (maximum of 10) for Knowle Hill is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Knowle Hill in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Knowle Hill is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.534 Points relating to the number of positive Reviews for Knowle Hill is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 14.8 positive Reviews (74 registered maximum number of service users ÷ 5). 1 Reviews ÷ 14.8 Target = 0.068 , then divided by 2 = 0.034
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Knowle Hill has a Review Score of 6.5 (6.534) from 1 Reviews
Review submitted from a Postal Card by Peter B (Son-in-law of Resident) on Thursday 13 April 2017. Relates to April 2017.
My Mother-in-Law has been in Knowle Hill for four years. We are pleased with all aspects of the care she gets. The staff are excellent and keep us informed at all times, she gets regular visits from the local doctor. Since being in Knowle Hill, she has improved in her health and wellbeing; as she was on her own. As I say we are pleased with her care and we know she is safe.
How likely would you be to recommend Knowle Hill? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Knowle Hill