Bradley Road, Silsden, Keighley BD20 9JN
Owner: David Crabtree
Person in charge: Selina Firth (Manager)
Local Authority / Social Services: City of Bradford Metropolitan District Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 31 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Single Rooms: 25
Shared Rooms: 3
Facilities & Services: Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on The Raikes: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Raikes has a Review Score of 6.6 (6.581)
The Review Score of 6.6 (maximum of 10) for The Raikes is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Raikes in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for The Raikes is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.581 Points relating to the number of positive Reviews for The Raikes is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 6.2 positive Reviews (31 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.2 Target = 0.161 , then divided by 2 = 0.081
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Michael D (Son of Resident) on Wednesday 8 February 2017. Relates to February 2017.
My mother quickly settled in and made good friends with other residents and the care staff alike. There is a real family spirit in the home which makes for a relaxed atmosphere. It is clear that the staff don’t just view the people staying there as “residents”, it is much more personal than that.
The accommodation is very homely and my mother loves the food here and my father has taken to having lunch with my mother. He is as impressed with The Raikes as much as I am. There are daily activities for the residents to enjoy.
The front office staff and nursing manager are very friendly, approachable and professional. They have a passion for ensuring the home is run smoothly and safely and that the residents feel they are part of a big family. The care staff are all patient, caring, friendly and professional and treat residents with dignity. The support staff have the same caring attitude as the care staff.
Highly recommended to anyone looking for a care home for their loved ones.
How likely would you be to recommend The Raikes? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
David Crabtree, Proprietor at The Raikes responded to this review on 08 Feb 2017:
The ethos at The Raikes is that the home is the residents, first and foremost.