Care Homes Owned by Crabtree Care Homes

It is difficult to put into words how grateful we are for the care my aunt has received. The compassion, warmth and dignity shown by every member of staff have been exceptional.

What stands out most is the genuine kindness of the team. The home is always welcoming, flexible and accommodating, and it is clear that staff truly care about the residents. Many have worked there for years, which says a great deal about the culture and environment they have created.

Recently, my aunt suffered a broken hip and was discharged from hospital on end-of-life care. She has advanced dementia and had barely eaten for several days. Remarkably, when she arrived at the care home, the first thing she said was, "I'm hungry." For us, that moment spoke volumes. Despite her dementia, she clearly felt safe, comfortable and cared for.

The love, patience and compassion shown by the team bring enormous comfort to families. We cannot thank them enough and would wholeheartedly recommend this care home.

The staff at the Raikes were amazing with my Gran. So kind, caring and gentle with her. All were very competent and their love and concern for the residents and the wellbeing of the residents was outstanding. My Gran was not keen on being in a care home but when it became the only option for her, I'm so glad she was at this one.

The Raikes is as close as a home from home can be whilst delivering excellent care to residents with quite a wide range of needs .

If I could give 11 out of 10 I would

The Raikes is a very special place with a very very special team of people who deliver love and care to their residents of a level I did not think was ever possible.

All of the staff from cleaners to management were supburd. They looked after my mum with care, compassion and love. Neither my mum or myself could have asked for anymore. I would recommend Sunningdale Care Home 100%.

My mother quickly settled in and made good friends with other residents and the care staff alike. There is a real family spirit in the home which makes for a relaxed atmosphere. It is clear that the staff don’t just view the people staying there as “residents”, it is much more personal than that.

The accommodation is very homely and my mother loves the food here and my father has taken to having lunch with my mother. He is as impressed with The Raikes as much as I am. There are daily activities for the residents to enjoy.

The front office staff and nursing manager are very friendly, approachable and professional. They have a passion for ensuring the home is run smoothly and safely and that the residents feel they are part of a big family. The care staff are all patient, caring, friendly and professional and treat residents with dignity. The support staff have the same caring attitude as the care staff.

Highly recommended to anyone looking for a care home for their loved ones.