Valley View Care Home

Moor End Road, Pellon, Halifax HX2 0RX
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9.9 12 Reviews
  • Valley View Care Home, Halifax
Valley View Care Home in Halifax offers high quality care.

Care home residents receive care and support with dignity and respect.

Skilled staff support residents and offer them a wide range of stimulating social activities.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 24 Service Users

Other Care Provided

  • Parkinson's Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Julie Beverley (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (2)

Valley View Care Home Reviews (12)

9.9

Valley View Care Home has a Review Score of 9.9 (9.900) out of 10, based on 12 reviews in the last 2 years.
Over all time Valley View Care Home has 12 reviews.

Overall Experience
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Date Published
  • 12
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Reviewer Connection to Valley View Care Home
  • 7
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Total of 12, showing 1-12
Review from Jo W (Daughter of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I visit Valley View, it is a pleasure. Dad is happy and very well cared for, and it is always lovely to chat with the other residents who have become his friends. The staff are so nice and caring, not to mention busy. They are so attentive to the needs of the residents and welcoming to visitors.
I love seeing the social media posts.
Reply from Julie Beverley, Registered Manager at Valley View Care Home

Thank you for your review and your lovely words Jo. The feedback is valuable to share with our team and then we can continue to give an excellent level of care to all our residents. The care we give is paramount and we need to be able to expand and develop to ensure that we continue to strive for excellence. Many thanks for giving us a benchmark to help the staff continue to provide excellent service. I am really glad you enjoy all our Activities and staff interaction on our Facebook page.

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Review from Edwin H (Husband of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can not be faulted, excellent, efficient service carried out from both staff and management.
Reply from Julie Beverley, Registered Manager at Valley View Care Home

Thank you for your review and your lovely words. The feedback is valuable to share with our team and then we can continue to give an excellent level of care to all our residents. The care we give is paramount and we need to be able to expand and develop to ensure that we continue to strive for excellence. Many thanks for giving us a benchmark to help the staff continue to provide excellent service.

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Review from Michael C (Friend of Resident) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, compassionate, tolerant, open, correct. This 'care home' has family, not residents. They are entertained = It has to be in the 'gold level' of care homes.
Reply from Julie Beverley, Registered Manager at Valley View Care Home

Many thanks for the excellent review and your kind words means a lot to everyone. The feedback is valuable to share with our team and then we can continue to give an excellent level of care to all our residents. The care we give is paramount and we need to be able to expand and develop to ensure that we continue to strive for excellence. Many thanks for giving us a benchmark to help the staff in continuing to give an excellent service. Thank you again.

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Review from J H (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Valley View is the most , warm , welcoming place to go to. All staff are amazing and go above and beyond for the residents and visitors. I am so glad my mum has a home from home safe place . Thank you to each and everyone of them .
Reply from Julie Beverley, Registered Manager at Valley View Care Home

Thank you for your review and your lovely words. The feedback is valuable to share with our team and then we can continue to give an excellent level of care to all our residents. The care we give is paramount and we need to be able to expand and develop to ensure that we continue to strive for excellence. Many thanks for giving us a benchmark to help the staff continue to provide excellent service.

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Review from J B (Daughter of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care and compassion is extremely high nothing is too much trouble. All the staff have full communication will each other, the resident and relatives.
Reply from Julie Beverley, Registered Manager at Valley View Care Home

Many thanks for the review. The feedback is valuable to share with our team and then we can continue to give an excellent level of care to all our residents. The care we give is paramount and we need to be able to expand and develop to ensure that we continue to strive for excellence. Many thanks for giving us a benchmark to help the staff in continuing to give an excellent service. Thank you again.

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Review from D C (Granddaughter of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are always so helpful and happy . They work beyond and above expectations
Our relative always seems well and content , plenty of activities are always arranged for the residents to support the residents and keep them active where possible.
The staff always listen to ideas from relatives
to make the home their forever home.
The team listen to family concerns if they ever arise and deal with them promptly without no hesitation.
Wonderful homely home
Reply from Julie Beverley, Registered Manager at Valley View Care Home

Thank you for your review and your lovely words. The feedback is valuable to share with our team and then we can continue to give an excellent level of care to all our residents. The care we give is paramount and we need to be able to expand and develop to ensure that we continue to strive for excellence. Many thanks for giving us a benchmark to help the staff continue to provide excellent service. Thank you Registered Manager Care Provider Verification

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Review from Natalie h (Granddaughter of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandma came to stay at Valley view after a stay in hospital and has been there for over 7 years, My Grandma has received excellent care from each member of staff who work so hard to maintain a high standard of care. My Grandma has been well cared for and has been treated with so much love over the
years.
Reply from Julie Beverley, Registered Manager at Valley View Care Home

Thank you for your review and your lovely words. The feedback is valuable to share with our team and then we can continue to give an excellent level of care to all our residents. The care we give is paramount and we need to be able to expand and develop to ensure that we continue to strive for excellence. Many thanks for giving us a benchmark to help the staff continue to provide excellent service. Thank You Care Provider Verification

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Review from J M (Daughter of Resident) published on 2 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care home with such caring staff with amazing activities, home from home living, food and care provided by wonderful people in a beautiful part of Valley View Care Home. Nothing too much trouble.
Reply from Julie Beverley, Registered Manager at Valley View Care Home

Thank you for your review and your lovely words. The feedback is valuable to share with our team and then we can continue to give an excellent level of care to all our residents. The care we give is paramount and we need to be able to expand and develop to ensure that we continue to strive for excellence. Many thanks for giving us a benchmark to help the staff in continuing to give an excellent service.

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Review from Joanne H (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Valley View provides a welcoming and homely environment for both residents, families and visitors. The staff are fantastic, very friendly, providing exceptional care and professionalism at all times. Both staff and management are approachable, always helpful and respond promptly to queries. The food
is excellent, providing a varied choice of home-cooked meals and snacks. A homely atmosphere gives reassurance when visiting my mother, knowing she is cared for, and the staff adapt to her care when meeting her needs. An excellent choice of care home. Thank you very much to all the staff, you are truly appreciated.
Reply from Julie Beverley at Valley View Care Home

Thank you for your review and your lovely words. The feedback is valuable to share with our team and then we can continue to give an excellent level of care to all our residents. The care we give is paramount and we need to be able to expand and develop to ensure that we continue to strive for excellence. Many thanks for giving us a benchmark to help the staff continue to provide excellent service.

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Review from S F (Daughter of Resident) published on 26 August 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been living in Carton House since October, she has been diagnosed with Alzheimer's and often gets confused. The staff are very calm with her, she is well looked after, her room is always clean and she is eating better. There are some activities and planned outings, there is a monthly activity
sheet on the notice board alongside pictures of the residents enjoying themselves.
Reply from Julie Beverley, Registered Manager at Valley View Care Home

Thank you for your review and your lovely words. The feedback is valuable to share with our team and then we can continue to give an excellent level of care to all our residents. The care we give is paramount and we need to be able to expand and develop to ensure that we continue to strive for excellence. Many thanks for giving us a benchmark to help the staff in continuing to give an excellent service.

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Review from Vivien C (Daughter of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Valley View since February and is happy and settled after initially struggling as she wanted to return home. Staff are attentive and caring and act on all information and concerns brought to their attention. Medical issues have been dealt with appropriately and swiftly and I would
recommend this home without reservation.
Reply from Julie Beverley, Registered Manager at Valley View Care Home

Thank you Vivien for your lovely review, we are so happy Mum has settled and is happy at Valley View, Your feedback is paramount to us and your positive feedback will be given to our wonderful team. Thank you again.

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Review from D D (Son of Resident) published on 9 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely relaxed atmosphere. Great staff always on hand to answer any queries and nothing is too much trouble. Mum is well looked after, couldn't fault the home. Definitely would recommend, really like that you get one-to-one care and there's few residents.
Reply from Julie Beverley, Registered Manager at Valley View Care Home

Many thanks D for the review. The feedback is valuable to share with our team and then we can continue to give an excellent level of care to all our residents. The care we give is paramount and we need to be able to expand and develop to ensure that we continue to strive for excellence. Many thanks for giving us a benchmark to help the staff in continuing to give an excellent service. Thank you again.

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Current Review Score: 9.9 (9.900)

Overview of Review Score

The Review Score of 9.9 (9.900) out of 10 for Valley View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.900 for Valley View Care Home is calculated as follows: ( (127 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 140 Ratings = 4.9
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Valley View Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Nov 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Valley View Care Home

What types of Care is Valley View Care Home registered for?

Older Person Care, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Valley View Care Home have?

There are 20 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Valley View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Valley View Care Home to the centre of Halifax?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Valley View Care Home to verify any information. View our terms and conditions. Valley View Care Home has an Enhanced Service - more info.