Haven Lodge

Wakefield Road, Normanton WF6 1BP
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8.9 16 Reviews
  • Haven Lodge, Normanton
Situated at Wakefield Road, Normanton, Wakefield, West Yorkshire, WF6 1BP, Haven Lodge offers peaceful surroundings with splendid views of the Calder Valley—providing both serenity and accessibility.
Care UK

Managed by Care Homes UK Ltd, a family-run organisation known for its personalised approach to care across West Yorkshire. The home benefits from consistent and responsive leadership, supported by the Regional Manager.

Haven Lodge features 32 single rooms, allowing residents to bring personal belongings to create a familiar space.

Services & specialisms include:
Residential care
Dementia care
Respite and short-stay offers
Physical & sensory impairment support
Mental health and palliative/end-of-life care
Additional needs: stroke, diabetes, frailty, incontinence, heart disease, Parkinsonism, hearing/sight/speech impairments

Facilities & amenities include:
On-site lounge, dining room, quiet areas, and garden
Lift access, wheelchair-friendly design, and on-site parking

Haven Lodge truly lives up to its name—providing a safe, soothing, homely atmosphere where resident and family involvement is high and life is vibrant.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1550
  • Self-Funded Residential Dementia Care: £1350 – £1600
  • RESPITE Self-Funded Residential Care: £1500 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1600

Free Wifi

These prices are only a guideline, please contact Haven Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Kirsty Jackson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Residential care. we welcome residential care enquiries funded by LA CHC or private funding
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (0)

Visiting

  • OPEN VISITING
    However the service operates a protective meal times policy and discourages visits at these times.

Parking

  • Free parking on site

Haven Lodge Reviews (16)

8.9

Haven Lodge has a Review Score of 8.9 (8.894) out of 10, based on 4 reviews in the last 2 years.
Over all time Haven Lodge has 16 reviews.

Overall Experience
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Date Published
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Total of 16, showing 1-16
Review from Rachael E (Granddaughter of Resident) published on 1 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff go above and beyond to look after and care for the residents and families. The meals are 10 out of 10. The manager is amazing and goes above and beyond to make sure everyone is looked after. My grandma was comfortable, clean, well-fed and was treated with dignity and respect all the way through
and so was the family. It's a care home with a big heart.
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Review from Lisa S (Daughter-in-law of Resident) published on 9 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law is looked after 100% by the carers. The manager is lovely. They have become like family to us.
The carers go out of their way for the residents.
The home is spotless. Meals are really good.
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Review from M C (Daughter of Resident) published on 6 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is a lovely caring place. My mum-in-law was very well looked after. She enjoyed the activities and the staff were great in getting Mum to join in and interact with them and other residents.
Mum gained weight as she was getting regular good meals that she enjoyed. She was always very well
hydrated with drinks of juice or cups of tea and biscuits throughout the day.
I would highly recommend Haven Lodge to anyone looking for either respite or long-term care for an elderly relative.
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Review from J P (Daughter of Resident) published on 5 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had been to several care homes before deciding on Haven Lodge. There were no immediate smells on entering, the staff were welcoming and happy to show you around. I spoke to the residents who we're all happy. The decor and furniture is a little mismatched but the food and care are spot on and that's
the most important thing.
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Review from A W (Daughter of Resident) published on 1 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Haven Lodge for over 18 months now, and she is always clean and happy, singing along and getting involved. We were allowed to decorate her rooms, and we get regular reviews. The manager always keeps in touch. The staff are caring and kind. The best choice for our mum.
Thank
you to you all.
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Review from Jackie C (Daughter of Resident) published on 11 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident for the past 18 months. The Manager and staff are brilliant, always approachable and we are like one big happy family. My dad is treat with the care and dignity he deserves, I can see he is happy and anyone can see he is well cared for. I have personally seen their care and
can only say they are like angels to my dad. I have complete peace of mind and would highly recommend this home.
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Review from Nathan J (Relative of Resident) published on 11 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provided, residents are treated like family.
Management and all staff have been exceptional at all times and especially during these difficult months due to COVID-19.
Family have always been kept well informed. The health and safety of residents have always been their main priority.
Highly recommend.
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Review from Caroline J (Daughter of Resident) published on 4 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding home. Staff and manager are friendly and very supportive to dad and the family, treats everyone maintaining their dignity. Very clean and tidy. Meals are varied and to a high standard. Nothing is too much trouble. Highly recommend.
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Review from S W (Son of Resident) published on 24 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home was very clean and smelled fresh. The staff are very good and looked after my dad. I will definitely use Haven Lodge again for respite care. The only drawback compared to other homes, there isn't a personal toilet in the room. This didn't bother my dad though.
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Review from Dawn C (Daughter of Resident) published on 3 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely outstanding, loving care provided to my mam, she was at Haven Lodge 3 years and treated with dignity and respect at all times. I visited regularly and always felt very welcomed. Highly recommend Haven lodge and a huge thank you to everyone involved
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Review from B S (Friend of Resident) published on 19 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was a carer for the council for over 30 years and I've seen many care homes and I've come across many carers. Haven Lodge isn't the most modern of homes but it makes up for that, it's very, very clean. The staff are wonderful. It's friendly and welcoming, nothing is too much trouble for them. Every
carer supports each other, it's a lovely place. I know my friend is happy knowing her uncle is being cared for.
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Review from A B (Cousin of Resident) published on 25 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very helpful, clean, good food, staff that care about the residents. Very good environment, always something going on for residents. A very good Entertainment Manager. All round they are all very helpful.
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Review from Linda B (Daughter of Resident) published on 27 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been resident at Haven Lodge for 13 months.
After a few teething problems she seems very happy.
She is warm, clean and well fed.
She is medicated appropriately and the staff are friendly and approachable but professional.
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Review from Allan Q (Brother of Resident) published on 25 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Not marked Food and Drink below owing to not being present when food is served. Activities - we are not there visiting whilst any activities are taking place, other than Bingo and TV. Safety/Security - Just a question mark on main entrance door e.g. slight looseness when locked. Value for Money - We
have no part in payment obligations.


Feel awkward when there are a few visitors at the same time owing to bringing chairs into the lounge from other rooms and being cramped up.

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Review from Margaret B (Sister of Resident) published on 21 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As always the home was clean and most important it smelt clean and fresh. The staff were attentive, even though some were detailed for bathing duties which must be extremely time consuming. My sister had just been showered (at 3:15pm) tea/biscuits served 10 minutes later to residents and to us. Her
nails are always beautifully manicured and polished. I bought some raffle tickets from the hard working organiser and have happily supported her good works with donations whenever I can, she has such a great presence and indomitable spirit and optimism. All the staff members and management are approachable and give straight answers. I am 81 years of age and visit every three weeks along with my husband.
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Review from Christine J (Daughter of Resident) published on 20 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am totally happy in the way my Mother is cared for. Staff are very helpful and keep me informed about Mother's health and welfare.
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Current Review Score: 8.9 (8.894)

Overview of Review Score

The Review Score of 8.9 (8.894) out of 10 for Haven Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.894 for Haven Lodge is calculated as follows: ( (44 Excellents x 5) + (1 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 47 Ratings = 4.894
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4 Points relating to the number of positive Reviews for Haven Lodge is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 4 Positive Reviews ÷ 6.4 = 0.625
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Haven Lodge

What types of Care is Haven Lodge registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Haven Lodge have?

There are 32 Single Rooms.

What are the Facilities & Services at Haven Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Haven Lodge to the centre of Normanton?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haven Lodge to verify any information. View our terms and conditions. Haven Lodge has an Enhanced Service - more info.