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Care UK
Managed by Care Homes UK Ltd, a family-run organisation known for its personalised approach to care across West Yorkshire. The home benefits from consistent and responsive leadership, supported by the Regional Manager.
Haven Lodge features 32 single rooms, allowing residents to bring personal...
Situated at Wakefield Road, Normanton, Wakefield, West Yorkshire, WF6 1BP, Haven Lodge offers peaceful surroundings with splendid views of the Calder Valley—providing both serenity and accessibility.
Care UK
Managed by Care Homes UK Ltd, a family-run organisation known for its personalised approach to care across West Yorkshire. The home benefits from consistent and responsive leadership, supported by the Regional Manager.
Haven Lodge features 32 single rooms, allowing residents to bring personal belongings to create a familiar space.
Services & specialisms include:
Residential care
Dementia care
Respite and short-stay offers
Physical & sensory impairment support
Mental health and palliative/end-of-life care
Additional needs: stroke, diabetes, frailty, incontinence, heart disease, Parkinsonism, hearing/sight/speech impairments
Facilities & amenities include:
On-site lounge, dining room, quiet areas, and garden
Lift access, wheelchair-friendly design, and on-site parking
Haven Lodge truly lives up to its name—providing a safe, soothing, homely atmosphere where resident and family involvement is high and life is vibrant.
Care Provided by Haven Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Haven Lodge to confirm what's included and get a personalised quote:
Free Wifi. cctv monitoring all communal areas to keep our residents safe
The price(s) shown are provided by the care home. Contact Haven Lodge for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care Homes UK Ltd
- Private Owned
Person in charge
- Kirsty Jackson (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (31)
Visiting
- OPEN VISITING However the service operates a protective meal times policy and discourages visits at these times. CCTV Privacy Notice for Care Homes CCTV Use in Care Homes Haven Lodge use CCTV in the care home to help keep residents, visitors and staff safe, and to maintain the security of the buildings. Cameras are located only in communal areas, entrances, and external spaces. The home do not use CCTV in private areas such as bedrooms, bathrooms or toilets. Why The Home Use CCTV They use CCTV for: • Safety and security • Safeguarding and incident investigation • Crime prevention and building protection Lawful Basis for Processing The home process CCTV images under the lawful basis of legitimate interests (Article 6(1)(f) UK GDPR). The legitimate interest is to ensure the safety of residents, visitors and staff, and to protect their premises. What The Home Record CCTV captures video images only. They do not use audio recording or facial recognition technology. How Long The Home Keep Footage Footage is retained for 30–60 days, unless required for an investigation or legal purpose. Who Can See the Footage Access is strictly limited to authorised staff. All access is logged and monitored. Footage is not shared unless required by law or for safeguarding purposes. Your Rights Under UK GDPR, you have the right to: • Request access to CCTV images of yourself • Request correction or deletion where appropriate • Raise concerns about how your data is used Contact The Team If you have questions about CCTV or how your data is used, please contact: Data Controller: Steve Smith Regional Manager Care Homes UK Email: steve.smith@care-homesuk.co.uk
Parking
- Free parking on site
Haven Lodge Reviews (18)
Haven Lodge has a Review Score of 8.3 (8.313) out of 10, based on 2 reviews in the last 2 years.
Over all time Haven Lodge has 18 reviews.
Mum is enjoying her time in Haven Lodge, the staff are very good, and all the food suits her dietary requirements. Her room is very clean and comfortable and has everything she needs.
Mum is enjoying her time in Haven Lodge, the staff are very good, and all the food suits her dietary requirements. Her room is very clean and comfortable and has everything she needs.
A really friendly and caring place for my father. Despite numerous difficult situations with my dads heathcare. They always strive to be the best they can be. Over and above in many situations. I feel completely happy knowing my dad is looked after by knowledgeable and friendly staff.
A really friendly and caring place for my father. Despite numerous difficult situations with my dads heathcare. They always strive to be the best they can be. Over and above in many situations. I feel completely happy knowing my dad is looked after by knowledgeable and friendly staff.
The staff go above and beyond to look after and care for the residents and families. The meals are 10 out of 10. The manager is amazing and goes above and beyond to make sure everyone is looked after. My grandma was comfortable, clean, well-fed and was treated with dignity and respect all the way...
The staff go above and beyond to look after and care for the residents and families. The meals are 10 out of 10. The manager is amazing and goes above and beyond to make sure everyone is looked after. My grandma was comfortable, clean, well-fed and was treated with dignity and respect all the way through and so was the family. It's a care home with a big heart.
The carers go out of their way for the residents.
The home is spotless. Meals are really good.
The carers go out of their way for the residents.
The home is spotless. Meals are really good.
Mum gained weight as she was getting regular good meals that she enjoyed. She was always very well...
Mum gained weight as she was getting regular good meals that she enjoyed. She was always very well hydrated with drinks of juice or cups of tea and biscuits throughout the day.
I would highly recommend Haven Lodge to anyone looking for either respite or long-term care for an elderly relative.
I had been to several care homes before deciding on Haven Lodge. There were no immediate smells on entering, the staff were welcoming and happy to show you around. I spoke to the residents who we're all happy. The decor and furniture is a little mismatched but the food and care are spot on and...
I had been to several care homes before deciding on Haven Lodge. There were no immediate smells on entering, the staff were welcoming and happy to show you around. I spoke to the residents who we're all happy. The decor and furniture is a little mismatched but the food and care are spot on and that's the most important thing.
My mum has been a resident of Haven Lodge for over 18 months now, and she is always clean and happy, singing along and getting involved. We were allowed to decorate her rooms, and we get regular reviews. The manager always keeps in touch. The staff are caring and kind. The best choice for our...
Thank you to you all.
My dad has been a resident for the past 18 months. The Manager and staff are brilliant, always approachable and we are like one big happy family. My dad is treat with the care and dignity he deserves, I can see he is happy and anyone can see he is well cared for. I have personally seen their care...
My dad has been a resident for the past 18 months. The Manager and staff are brilliant, always approachable and we are like one big happy family. My dad is treat with the care and dignity he deserves, I can see he is happy and anyone can see he is well cared for. I have personally seen their care and can only say they are like angels to my dad. I have complete peace of mind and would highly recommend this home.
Management and all staff have been exceptional at all times and especially during these difficult months due to COVID-19.
Family have always been kept well informed. The health and safety of residents have always been their main...
Management and all staff have been exceptional at all times and especially during these difficult months due to COVID-19.
Family have always been kept well informed. The health and safety of residents have always been their main priority.
Highly recommend.
Outstanding home. Staff and manager are friendly and very supportive to dad and the family, treats everyone maintaining their dignity. Very clean and tidy. Meals are varied and to a high standard. Nothing is too much trouble. Highly recommend.
Outstanding home. Staff and manager are friendly and very supportive to dad and the family, treats everyone maintaining their dignity. Very clean and tidy. Meals are varied and to a high standard. Nothing is too much trouble. Highly recommend.
The home was very clean and smelled fresh. The staff are very good and looked after my dad. I will definitely use Haven Lodge again for respite care. The only drawback compared to other homes, there isn't a personal toilet in the room. This didn't bother my dad though.
The home was very clean and smelled fresh. The staff are very good and looked after my dad. I will definitely use Haven Lodge again for respite care. The only drawback compared to other homes, there isn't a personal toilet in the room. This didn't bother my dad though.
Absolutely outstanding, loving care provided to my mam, she was at Haven Lodge 3 years and treated with dignity and respect at all times. I visited regularly and always felt very welcomed. Highly recommend Haven lodge and a huge thank you to everyone involved
Absolutely outstanding, loving care provided to my mam, she was at Haven Lodge 3 years and treated with dignity and respect at all times. I visited regularly and always felt very welcomed. Highly recommend Haven lodge and a huge thank you to everyone involved
I was a carer for the council for over 30 years and I've seen many care homes and I've come across many carers. Haven Lodge isn't the most modern of homes but it makes up for that, it's very, very clean. The staff are wonderful. It's friendly and welcoming, nothing is too much trouble for them....
I was a carer for the council for over 30 years and I've seen many care homes and I've come across many carers. Haven Lodge isn't the most modern of homes but it makes up for that, it's very, very clean. The staff are wonderful. It's friendly and welcoming, nothing is too much trouble for them. Every carer supports each other, it's a lovely place. I know my friend is happy knowing her uncle is being cared for.
Very helpful, clean, good food, staff that care about the residents. Very good environment, always something going on for residents. A very good Entertainment Manager. All round they are all very helpful.
Very helpful, clean, good food, staff that care about the residents. Very good environment, always something going on for residents. A very good Entertainment Manager. All round they are all very helpful.
After a few teething problems she seems very happy.
She is warm, clean and well fed.
She is medicated appropriately and the staff are friendly and approachable but professional.
After a few teething problems she seems very happy.
She is warm, clean and well fed.
She is medicated appropriately and the staff are friendly and approachable but professional.
Not marked Food and Drink below owing to not being present when food is served. Activities - we are not there visiting whilst any activities are taking place, other than Bingo and TV. Safety/Security - Just a question mark on main entrance door e.g. slight looseness when locked. Value for Money -...
Not marked Food and Drink below owing to not being present when food is served. Activities - we are not there visiting whilst any activities are taking place, other than Bingo and TV. Safety/Security - Just a question mark on main entrance door e.g. slight looseness when locked. Value for Money - We have no part in payment obligations.
Feel awkward when there are a few visitors at the same time owing to bringing chairs into the lounge from other rooms and being cramped up.
As always the home was clean and most important it smelt clean and fresh. The staff were attentive, even though some were detailed for bathing duties which must be extremely time consuming. My sister had just been showered (at 3:15pm) tea/biscuits served 10 minutes later to residents and to us. Her...
As always the home was clean and most important it smelt clean and fresh. The staff were attentive, even though some were detailed for bathing duties which must be extremely time consuming. My sister had just been showered (at 3:15pm) tea/biscuits served 10 minutes later to residents and to us. Her nails are always beautifully manicured and polished. I bought some raffle tickets from the hard working organiser and have happily supported her good works with donations whenever I can, she has such a great presence and indomitable spirit and optimism. All the staff members and management are approachable and give straight answers. I am 81 years of age and visit every three weeks along with my husband.
I am totally happy in the way my Mother is cared for. Staff are very helpful and keep me informed about Mother's health and welfare.
I am totally happy in the way my Mother is cared for. Staff are very helpful and keep me informed about Mother's health and welfare.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 July 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Haven Lodge.
There are no upcoming events for Haven Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Haven Lodge.
Accreditations
There are no accreditations posted yet for Haven Lodge.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Haven Lodge
How much does Haven Lodge cost?
The care home lists weekly fees per person between £1,500 and £1,550 for residential care (respite between £1,600 and £1,650) and between £1,550 and £1,600 for residential dementia care (respite between £1,600 and £1,725). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
What types of Care is Haven Lodge registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Haven Lodge have?
There are 31 Single Rooms.
What are the Facilities & Services at Haven Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Haven Lodge to the centre of Normanton?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Haven Lodge to verify any information. View our terms and conditions. Haven Lodge has an Enhanced Service -what an Enhanced Service includes.