Review from Margaret S (Daughter of Resident) published on 20 October 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
Our mum went into Kirkella Mansions in Nov 2019 and from the moment she saw her room loved it, she took her own bits and pieces and loved the room that looked out on the courtyard. The staff are friendly and the activities lady had them occupied in all sorts of events, during COVID mum was never bored
went from one project to another. The Directors are lovely people who really care about all the residents and go out of their way to make you feel special and cared for. The food is nice and home-cooked and sometimes they have takeaway nights for fun. I would highly recommend this home as one of the best ones I have visited, and they have kept all residents safe and COVID free which has taken a lot of hard work. Mum passed away peacefully and her care could not have been better. She was looked after and cared for extremely well and with much respect.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
2 Oct 2024
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Kirkella Mansions
What types of Care is Kirkella Mansions registered for?
Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Kirkella Mansions have?
There are 17 Single Rooms and 4 Couples/Companion Rooms.
What are the Facilities & Services at Kirkella Mansions?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.
How far is Kirkella Mansions to the centre of Hull?
4.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kirkella Mansions to verify any information. View our terms and conditions. Kirkella Mansions has an Basic Service - more info.