Hallgarth

Highly recommend the place.

Prior to April 2024 we had used Hallgarth on a number of occasions for respite care. He was always treated with great care and respect, and they maintained his dignity and were always thoughtful to his individual needs and tastes(for example a quieter room and classical music). All of the staff, from the manager to the cleaners and the minibus drivers knew my husband by name and even after a considerable gap between visits he was remembered and greeted by name, with warmth and welcome. Putting your husband into a carehome even for a short time of respite is an incredibly difficult decision, and it was only the wonderful staff at Hallgarth that made me able to do this. They also looked after me and my needs, and took the trouble to send me messages and photos when he was there. When it became clear that he needed full time care we didn't even look elsewhere. His end of life care there was phenomenal, for both of us. They were ALL quite simple, wonderful. Thank you again, all of you.

To show our thanks and gratitude we provided the home with a bench and plaque.

Mum has been in Hallgarth for 5 years, and initially went in for respite care, but never left. Mum has vascular dementia and is disabled, she now gets the attention she needs 24/7, which was proving difficult in her own home. The changes along the way with Mum's health have been challenging, the Care Home has always been there to help and support with decisions required to make Mum's life more comfortable. The care given to Mum by all the staff is beautiful, and caring as if she is their own family member. This comes from the cleaning staff, carers and management. Mum has been seriously ill at times and hospitalised, and eventually moved to end-of-life care. Fortunately, Mum wasn't ready to leave us all at that time and is still here 1 year later getting the care she needs. There was no hesitation from the Care Home to bring her back to the home so they could care for her to the end, whenever that day was to come. Mum has formed beautiful relationships with her carers, they all show her love and respect.

Hall Garth is such a happy place. My mum has moved into long-term care following us caring for her at home for the last 2 years and the manager has been superb in helping us with the transition and settling Mum in. The staff are fab, nothing is too much trouble and the frequency, quality and variety of the activities she's involved in are wonderful. She's settled in well and is happy there. Happy Mum equals happy family. Thank you, Hall Garth.

My mother moved into Hallgarth from hospital with a permanently dislocated hip and severe cognitive impairment. I can say in all honesty that she couldn't have received any better quality care over the last 15 months. I'm sure that Hallgarth saved her life as she was in such a poor state after 6 weeks in hospital, and they have kept her safe. Whenever I visit my mother (which is usually unplanned), she is always well-dressed, clean and well-cared for. The staff even come in on their days off to chat with Mum. They are extremely welcoming and supportive of relatives and always willing to spend time with you if you have any queries. Having worked in healthcare for 35 years, I know a good care home when I see one. The staff have worked there many years and seem happy in their work. They are friendly, efficient and competent and work tirelessly to ensure that the residents have the best care possible. There are lots of bigger and flashier care homes in the area, but this one is a hidden gem.

The only thing I disagreed with, which is not the care home's fault is that my mum had to use her own savings to pay for care of what is an illness and should be funded by the NHS. She had worked all her life and paid all her taxes and NI. Shame on you government!

Sadly mam passed shortly after her 95th birthday, and again the staff responded extremely well when she needed to be admitted to hospital, again keeping the family well and showing great respect when mam finally died. Would recommend it to anyone who wants care for themselves or an elderly friend or relative.

Hallgarth is a lovely and caring place. My mum is there and I know that I do not have to worry about her. The staff are fantastic and treat my mum like their own family. In these testing times of Covid I know that even if I am unable to visit she will be looked after. When I visit her she always look well, she’s eating well and has her hair done regularly. She always looks clean and smart and this was always important to her before her dementia. The manageress does a brilliant job along with all of the staff.