8/10 Station Avenue, Bridlington YO16 4LZ
Person in charge: Simon Sellars (Manager)
Local Authority / Social Services: East Riding of Yorkshire Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 19 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Specialist Care Categories: Anorexia/Bulimia/Self Harming • Challenging Behaviour • Head/Brain Injury • Schizophrenia
Single Rooms: 11
Shared Rooms: 4
Weekly Charges Guide: Personal Care Single from £333 (These prices are only a guideline, please contact Holly Lodge to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Convalescent Care • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Holly Lodge: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 6.5 (maximum of 10) for Holly Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Holly Lodge in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Holly Lodge is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.632 Points relating to the number of positive Reviews for Holly Lodge is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 3.8 positive Reviews (19 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3.8 Target = 0.263 , then divided by 2 = 0.132
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Holly Lodge has a Review Score of 6.5 (6.549) from 1 Reviews
Review submitted from a Postal Card by D H (Niece of Resident) on Monday 8 May 2017. Relates to April 2017.
My aunt moved to Holly Lodge three weeks ago following five months in hospital and was low in spirits and withdrawn when she arrived. She is now clean and smartly dressed. No longer has an unpleasant smell. She is eating and drinking when prompted. My aunt ahs some colour restored in her cheeks and is now talking. The Holly Lodge staff have raised her spirits. My aunt appears to be quite happy we as a family feel she is being looked after really well.
How likely would you be to recommend Holly Lodge? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Holly Lodge