Review from Malcolm B (Cousin of Resident) published on 18 May 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
I have visited Lombrand for 10 years as a trustee for my late aunt's Trust Fund, together with a solicitor, administering monies left in her Will for the benefit of both her only son and for the good of the Home's residents. I found the management especially caring, with funds issued weekly but kept
modest, to avoid excessive cigarette consumption. Clothing is regularly reviewed and my cousin is complimentary on the food provided. The Trust provides a modest amount at Christmas for both staff presents and for the benefit of the residents for extra personal spending, with the management's caring advice. I cannot endorse in any way these latest CQC findings, which have taken a surprising 3 months to publish and contradict a positive CQC report as recently as May 2020. No account has been taken for the massive disruption caused by Covid, and it is quite wrong to criticise room decoration at a time when tradespeople were either not available or unwilling to work for the risk of infection.
Facilities
Care / Support
Cleanliness
Treated with Dignity
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Safety / Security
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Value for Money
Review from Keith W (Father of Resident) published on 11 October 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
Our son has been a resident in the Lombrand for approximately 8 years and settled in straight away. The staff have always been very friendly and caring, offering different activities on a regular basis (pre-Covid). In fact, several of the staff are still there which speaks highly of the genuine owners,
who are both hands-on when required. Covid has caused many negative changes over the last two years to the detriment of residents and staff but through their efforts and procedures, they steered clear of this horrendous illness. I would recommend anyone to view their site or visit, as appropriate if you have a requirement.
Facilities
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Treated with Dignity
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
17 Aug 2023
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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What types of Care is The Lombrand Ltd registered for?
Mental Health Condition, Eating Disorders & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Lombrand Ltd have?
There are 11 Single Rooms and 5 Couples/Companion Rooms.
What are the Facilities & Services at The Lombrand Ltd?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access & Residents Internet Access are some of the Facilities & Services.
How far is The Lombrand Ltd to the centre of Bridlington?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lombrand Ltd to verify any information. View our terms and conditions. The Lombrand Ltd has an Basic Service - more info.