Oak Tree Estate, Station Road, Preston, Hull HU12 8UX
Group: P W C Care Ltd
Person in charge: Lyndsey Wood (Manager)
Local Authority / Social Services: East Riding of Yorkshire Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Single Rooms: 12
Shared Rooms: 4
Rooms with ensuite WC: 7
Weekly Charges Guide: Personal Care Single £362 – £410 (These prices are only a guideline, please contact Oak Tree House to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Oak Tree House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Oak Tree House has a Review Score of 4.8 (4.833)
The Review Score of 4.8 (maximum of 10) for Oak Tree House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Oak Tree House in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Oak Tree House is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Oak Tree House is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 0 Reviews ÷ 4 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Alan B (Nephew of Resident) on Wednesday 27 January 2016. Relates to January 2016.
What a happy place this is! I would recommend it to anyone looking for somewhere to leave a loved one who has reached the stage where permanent care, or a short respite, is called for. The respect and attention they give to visitors is exceptional are rare. They have time for all of their 'residents' and quickly learn their likes, dislikes, favourite stories, memories, topics of conversation and, impressively, keep a record of that all staff can add to and study - everyone has low-days and, at such times, this knowledge bank is an exception tool to help lift a person who needs a little help to improve their state of mind.
I have had a lot of experience with care homes (while working in education) and this is a stand-out destination for a loved one needing care. In fact, I always refer to it as "The Hotel". (I asked if I could take the chef home with me, the food is so good. Sadly, they would not let me.)
How likely would you be to recommend Oak Tree House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Oak Tree House