Over all time The White House Residential Home has 1 review.
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Review from Josephine H (Daughter of Resident) published on 29 June 2021
Submitted via Website • Report
Overall Experience5.0 out of 5
My late mother was a resident at the White House. I always found the staff very friendly and accommodating. The care they provided to my Mum was excellent. They should be commended for all the hard work they undertake. Providing care and support to all the residents and family members alike. When my
mother was at the end of her life, the staff not only took care of her, but gave me the support I needed at such a difficult time. The manager runs the home to a high standard and is very approachable, friendly, supportive and very helpful. The home always smelled clean and my mum's room was spotless, as was the rest of the care home. The staff worked hard and I observed, very well as a team and supportive of one another but the most important thing I noticed, was the care and attention they gave to the residents and always treated them with respect and dignity. My mum loved the home-cooked food and especially enjoyed the fish and chips. The staff deserve recognition for all they do.
Reply from Sharon Simcox, Manager at The White House Residential Home
Thank you for your kind review. It was a pleasure to look after your mum, she is still greatly missed.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
11 Mar 2023
Overall
Requires improvement
Caring
Good
Effective
Good
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about The White House Residential Home
What types of Care is The White House Residential Home registered for?
Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The White House Residential Home have?
There are 16 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at The White House Residential Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.
How far is The White House Residential Home to the centre of Driffield?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The White House Residential Home to verify any information. View our terms and conditions. The White House Residential Home has an Basic Service - more info.