Priory Grange

Hessle High Road, Hull HU4 6SB
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7.4 3 Reviews
  • Priory Grange, Hull
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Care Provided by Priory Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

We do have a top up fee which ranges from £134.50 to £172.50 per week.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Priory Grange Care Home Ltd

Person in charge

  • Tina Edwards (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (2)

Visiting

  • Visiting from 9am until noon, 1PM until 4pm then 5pm until 8pm.

Parking

  • Parking available on site

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Priory Grange Reviews (3)

7.4

Priory Grange has a Review Score of 7.4 (7.426) out of 10, based on 3 reviews in the last 2 years.
Over all time Priory Grange has 3 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 1
  • 0
Date Published
  • 3
  • 2
  • 2
  • 3
  • 0
Reviewer Connection to Priory Grange
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from Rita B (Partner of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home is clean and staff are welcoming and helpful at all times. Always happy to resolve any queries or problems we have. My partner is very incapacitated due to stroke and is unable to walk or move independently but has full mental capacity. Staff help him stay happy and help him in so many ways,
we really appreciate their kindness and patience. Meals are very good and nutritional with a good variety and choice. Everyone at this home deserves recognition for their dedication to keeping the residents happy and safe and for welcoming their visitors too.
Reply from Tina Edwards, Registered Manager at Priory Grange

Thank you for your kind words. We really do appreciate the recognition

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard A (Brother-in-law of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother in law has been a resident (with dementia) for a little over two years. The staff are doing a great job - they are extremely caring and quite frankly, most are saints!
Obviously they are working under financial constraints but the home is always spotlessly clean and we are always welcomed
as friends. The organised events and trips are good and the summer party is not to be missed. Meals are plentiful and tasty - roast dinners every week for instance and my brother in lawhas absolutely no complaints (neither have we!
Thank you to all the staff- we are so pleased that he is happy there..
Reply from Tina Edwards, Registered Manager at Priory Grange

Thank you for your kind words i will pass this over to the staff and to the kitchen staff

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T N (Daughter of Resident) published on 30 January 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
I took my dad into there for respite to see if we could get him to eat. He ended poorly so we moved him after 4 days due to not giving personal care at all. He had a fall the first night and had skin tears but they did not inform us of this. He was still in the same clothes and pull-up pad on the 4th
day when we gave him personal care ourselves, to find his pad soaked in both urine and faeces. A lot of the staff are great but there was a particular senior who was rude to his family in front of my dad, I would not leave my dog there.
Reply from Tina Edwards, Registered Manager at Priory Grange

The gentleman arrived to give the family (Son) respite care due to a decline in health (emergency respite). Granddaughter explained he refused personal care, refused to eat and drink, and could be verbally abusive to staff and tell them to leave him alone.
We accepted the gentleman and worked with his family to ensure the admission was as smooth as possible for the gentleman.
The reason for his departure was due to the gentleman being a traveller and he had 13 visitors wanting to visit at the same time. This was explained that the room couldn't accommodate that many relatives at the same time due to health and safety, however, we could accommodate his visits in the main lounge/conservatory. The gentleman and family declined this offer as he didn't want to leave his bed. The family then decided to take the gentleman home as he wanted to spend his final days at home around family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 7.4 (7.426)

Overview of Review Score

The Review Score of 7.4 (7.426) out of 10 for Priory Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.1 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.057 for Priory Grange is calculated as follows: ( (17 Excellents x 5) + (9 Goods x 4) + (3 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 35 Ratings = 4.057
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.369 Points relating to the number of positive Reviews for Priory Grange is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 2 Positive Reviews ÷ 8.2 = 0.244
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Priory Grange

What types of Care is Priory Grange registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Priory Grange have?

There are 37 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Priory Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Priory Grange to the centre of Hull?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priory Grange to verify any information. View our terms and conditions. Priory Grange has an Basic Service - more info.