Priory Grange

Hessle High Road, Hull HU4 6SB
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2.6 1 Review
  • Priory Grange, Hull
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £710 – £790
  • Self-Funded Residential Dementia Care: £710 – £790
  • RESPITE Self-Funded Residential Care: £710 – £790
  • RESPITE Self-Funded Residential Dementia Care: £710 – £789

We do have a top up fee which ranges from £134.50 to £172.50 per week.

These prices are only a guideline, please contact Priory Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Priory Grange Care Home Ltd

Person in charge

  • Tina Edwards (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (2)

Visiting

  • Visiting from 9am until noon, 1PM until 4pm then 5pm until 8pm.

Parking

  • Parking available on site

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Priory Grange Reviews (1)

2.6

Priory Grange has a Review Score of 2.6 (2.636) out of 10, based on 1 reviews in the last 2 years. Over all time Priory Grange has 1 review.

Overall Experience

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Date Published

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Review from T N (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I took my dad into there for respite to see if we could get him to eat. He ended poorly so we moved him after 4 days due to not giving personal care at all. He had a fall the first night and had skin tears but they did not inform us of this. He was still in the same clothes and pull-up pad on the 4th
day when we gave him personal care ourselves, to find his pad soaked in both urine and faeces. A lot of the staff are great but there was a particular senior who was rude to his family in front of my dad, I would not leave my dog there.

Reply from Tina Edwards, Registered Manager at Priory Grange

The gentleman arrived to give the family (Son) respite care due to a decline in health (emergency respite). Granddaughter explained he refused personal care, refused to eat and drink, and could be verbally abusive to staff and tell them to leave him alone.
We accepted the gentleman and worked with his family to ensure the admission was as smooth as possible for the gentleman.
The reason for his departure was due to the gentleman being a traveller and he had 13 visitors wanting to visit at the same time. This was explained that the room couldn't accommodate that many relatives at the same time due to health and safety, however, we could accommodate his visits in the main lounge/conservatory. The gentleman and family declined this offer as he didn't want to leave his bed. The family then decided to take the gentleman home as he wanted to spend his final days at home around family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 2.6 (2.636)

Overview of Review Score

The Review Score of 2.6 (2.636) out of 10 for Priory Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 2.6 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 2.636 for Priory Grange is calculated as follows: ( (2 Goods x 4) + (3 Satisfactorys x 3) + (6 Poors x 2) ) ÷ 11 Ratings = 2.636

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 0 Points relating to the number of positive Reviews for Priory Grange is based on 0 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) =

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 0 Positive Reviews ÷ 8.2 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Priory Grange

What types of Care is Priory Grange registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Priory Grange have?

There are 37 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Priory Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Priory Grange to the centre of Hull?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priory Grange to verify any information. View our terms and conditions. Priory Grange has an Basic Service - more info.