Review from Justine B (Niece of Resident) published on 21 September 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
We moved my aunt in three weeks ago as she was getting very vulnerable and also very depressed, she absolutely loves it. The staff are amazing and there is always something going on.
My aunt loves the singer who comes in on a Tuesday afternoon, she has her nails done and there is a hairdresser who
comes in every two weeks which my aunt loves to have a blow dry.
Coming from sheltered housing that has had all activities taken away leaving residents isolated and very lonely, my aunt now laughs and smiles all the time, she has made lots of friends and feels extremely safe. There is also an enclosed garden where she can now go and sit out in safety and enjoy the sunshine and her e-cigarette.
I wish I had known of this home when my mum had first gone into care as she would have loved it too.
Definitely recommend it to anyone needing care.
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Review from Susan L (Daughter of Resident) published on 8 September 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
We moved Mum here following three weeks of scandalous 'care' at another 'luxury' care home, during which time her condition deteriorated shockingly. We also had trouble getting access to her at times and found Mum in a distressed state.
The staff at Cherry Tree House Care Home are so kind and gentle;
the fact they have open visiting speaks volumes. My mother is now relaxed and peaceful.
We are regular visitors and have found the consistency of the care such a relief. Thank you staff of Cherry Tree for relieving us and Mum from such worry.
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Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
14 Apr 2023
Overall
Requires improvement
Caring
Good
Effective
Good
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Frequently Asked Questions about Cherry Tree House
What types of Care is Cherry Tree House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Cherry Tree House have?
There are 34 Single Rooms.
What are the Facilities & Services at Cherry Tree House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.
How far is Cherry Tree House to the centre of Scunthorpe?
1.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cherry Tree House to verify any information. View our terms and conditions. Cherry Tree House has an Basic Service - more info.