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Westwood

21 Doncaster Road, Selby, North Yorkshire YO8 9BT
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Westwood, Selby
Westwood, Selby
Westwood, Selby

Westwood Care Home offers a warm, family-like environment for its 16 residents.

Set within beautiful Victorian architecture and lush gardens, the home emphasises personalised care, fostering a close-knit community atmosphere.

Residents enjoy nutritious, home-cooked meals and a variety of activities, including arts and crafts, music sessions, fitness activities, and pet therapy.

The home encourages socialisation and community involvement through regular events and collaborative projects. The dedicated staff ensures a safe, comfortable, and engaging living experience for all residents.

Care Provided by Westwood

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 16 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,320From £1,320
Residential Dementia CareFrom £1,320From £1,320

Fees are based on individual assessment of care needs.

Please contact us for further information.

Contact Westwood to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Natalie Prangnell-White (Group Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2002
  • Number of floors: 2

Room Information

  • Single Rooms (10)
  • Couples/Companion Rooms (3)

Parking

  • Car park on-site accessed by car via Westbourne Terrace off Doncaster Road.

Westwood Reviews (17)

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8.9

Westwood has a Review Score of 8.9 (8.866) out of 10, based on 6 reviews in the last 2 years. Over all time Westwood has 17 reviews.

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Review from Peter C (Husband of Resident) published on 22 June 2026 Submitted via Website
Overall Experience

Westwood only has about 16 patients all of which seemed to me to have differing aspects to their dementia. but all respected and helped and understood. this is most important to the patient I feel. Staff were always readily available to help or advise when ever I visited the home and where interested to learn things about their patients that may help them in looking after ones relatives. Seemed a happy environment and in the good weather a garden to be enjoyed and offer a little walk round for all. Drinks of tea etc always available and in the warm weather ice lollies and ice cream to help patients get liquid on board. All staff seemed genuinely happy and very willing to spend time with individuals as need arose, never ever any excuse from staff to be back in a few minutes. The attention was there and willingly given to make patients as happy and content as they could.

Reply from Helen Thompson, Director at Westwood

Thank you so much for this lovely review, Peter - it means a great deal to everyone at Westwood.

We're especially pleased that you noticed how we try to understand and support each resident living with dementia as an individual, and that our team came across as readily available, happy and...  

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Review from K E (Daughter of Resident) published on 16 May 2025 Submitted via Website
Overall Experience

My family member was resident for two years and at first the overall care including staff and management was very good but has rapidly gone downhill (in particular management) who treated my family member very badly and lied about giving a separate downstairs room needed due to mobility issues as they insisted she could only share a room with another resident at the full price with barely any privacy or security. The carers were lovely and so helpful but unfortunately our relationship with the management was untenable so we had to move my family member to another care home which is much nicer and has many more advantages thankfully eg a single room, more privacy and fit for purpose which Westwood Care Home is not, decor also much better and with welcoming staff. I would definitely not recommend Westwood Care Home at all unfortunately.

Reply from Helen Thompson, Director at Westwood

We are sorry you feel dissatisfied with Westwood's care for your Mother. Older care homes like ours often have a mix of single and larger shared rooms, carefully allocated based on needs, preferences and mobility. Shared rooms can sometimes be better situated for a resident with the added benefit...  

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Review from Dawn J (Daughter of Resident) published on 3 April 2025 Submitted via Website
Overall Experience

Our lovely mum unfortunately was only at Westwood for a short time, but during her stay she was shown so much compassion, sensitivity towards her care and needs. The staff always warmly spoke to mum when they entered her room, helping her to know of their presence and informed her what care was going to be carried out. As a family we always recieved a warm welcome, staff communicated with us every step of the way and on Mum's final day they were very supportive, which we were truly grateful for, can't thank them enough. While searching for a suitable care home for our Mum and reading loads of reviews, which is a huge responsibility, plus all the emotional feelings attached with this decision making. Westwood gained less stars for their decor being dated, I can honestly say I would take their OUTSTANDING care over scuffed wallpaper any day. I would highly recommend to anyone looking for a new home or home for their loved ones. Keep up your fantastic work. Thanks again.

Reply from Natalie Prangnell-White, Manager at Westwood

Thank you for taking your time to leave such lovely feedback for all of our staff, it was our pleasure to look after your mum and was a pleasure meeting you, it is really nice to read such kind and encouraging words about the home, and the staff. Thank you. Take care.

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Review from D H (Daughter of Resident) published on 2 April 2025 Submitted via Website
Overall Experience
Westwood Care home is a truly warm friendly home from home environment. The staff are fabulous and the management care! They do their best in difficult Financial Times to raise money for lots of entertainment and activities for the residents who always look happy what ever time of day one visits.

The cook makes lovely home cooked food and fab buns! I can't recommend this care home highly enough I can honestly say I have no worries knowing my mum is looked after by such a lovely team. They include relatives in all important decisions and are so welcoming.Thank you so much. This is the second review I have wrote as the first has not been verified for some reason.

Reply from Helen Thompson, Director at Westwood

Thank you so much for persevering and submitting a second review! Receiving such positive feedback is invaluable to our team and us. We are delighted that you are happy with the care your mum is receiving at Westwood. It is reassuring to hear that residents' families feel informed and welcomed -...  

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Review from A O (Daughter of Resident) published on 17 February 2025 Submitted via Website
Overall Experience

Westwood took Mum with no notice as an emergency placement in March 2024. It was during a very stressful time for Mum and the family. The staff were fantastic in helping Mum to settle in her totally new environment and Mum enjoyed the stimulation of staff and making new friends. The staff are so patient letting Mum help with cleaning, tidying and other household tasks! These kind interactions have helped Mum to develop lovely bonds with the staff improving Mum's communication and reducing her stress and anxiety. Nothing is ever too much trouble. Residents are given food and drink on an individual basis, when required, such as sleeping late. Mum also enjoys lunch and supper eating with her friends. The home is flexible and works around family requests, nothing is too much trouble. I am grateful for everything they patiently do (or not do, if Mum chooses!) as she is as happy and content as she can be at Westwood. I always feel welcome when visiting. It's a lovely caring home.

Reply from Helen Thompson, Director at Westwood

Thank you so much for your kind words and for sharing your experience with Westwood Care Home. It was our privilege to welcome your mum during such a difficult time and it has been wonderful to see her settle in the home with other residents, developing friendships and a strong bond with the care...  

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Review from Paul G (Son of Resident) published on 24 October 2024 Submitted via Website
Overall Experience

My Mum has been a resident in Westwood Care Home since January 2020. The care she has received in that time has been excellent, during COVID I had no concerns as I was regularly updated by the manager. The food is always excellent and well planned with plenty of variety. There is always regular entertainment for the residents with residents families encouraged to attend. Residents' families are always made welcome by the staff, a legacy from the previous manager who was the manager of the home for 21 years. Some of the staff go above and beyond in their care for every resident. The home is badly in need of the decor updating, but the care is the most important thing and I would recommend Westwood Care Home to anybody.

Reply from Helen Thompson, Director at Westwood

Thank you for sharing your thoughts about Westwood Care Home. We appreciate your positive feedback on our staff, who are dedicated to going above and beyond in their roles, the quality of our meals, and the range of activities we provide. Thank you for recognising our team and the welcoming...  

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Review from Vicky R (Great-Niece of Resident) published on 21 December 2023 Submitted via Website
Overall Experience

My great auntie spent 7.5 years at Westwood Care Home. The staff were always very happy, friendly, professional and caring. The staff treated my aunt like family and were very welcoming when we visited. There is a very welcoming feeling to the home. Unfortunately, we lost my aunt, and the staff were nothing but amazing with her from start to finish. I will be forever grateful for everything they did, not just for my aunt but for her family too. Highly recommend Westwood Care Home.

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Review from Janice B (Daughter of Resident) published on 11 December 2023 Submitted via Website
Overall Experience
Both my parents have been living in Westwood Care Home since the summer.
Dad was admitted first and settled extremely quickly. At home, prior to moving into Westwood, he would spend most days sleeping. He suffers from dementia and therefore now requires around-the-clock care. Dad’s quality of life has vastly improved. It is very rare to see him sleeping and his mobility has improved significantly. The meals in Westwood are made to suit each resident’s needs and Dad has always loved his food. He is very happy and always smiling. The staff have been amazing with his care.
Mum suffered a nasty fall and was left unable to walk when admitted to Westwood. After leaving hospital she had practically given up on life. She wasn’t eating and was mentally and physically in a bad place. Her turnaround has been remarkable. The staff have encouraged her to eat and she is now much stronger. She is happy and comfortable within her new surroundings.

I could not ask for more. Thank you to everyone.

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Review from Debbie D (Daughter of Resident) published on 8 December 2023 Submitted via Website
Overall Experience
At Westwood, all the staff are really professional, caring and dedicated to making the resident's lives as easy, interesting and comfortable as possible. They all go the extra mile to make sure that everyone is looked after and that nothing is too much trouble even in difficult circumstances.
The food is well cooked and delicious with a varied choice.
The decor is a bit dated in the public areas and some of the rooms but they seem to be doing them up as and when possible.

I would definitely recommend Westwood to anyone looking for compassionate and caring staff.

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Review from Gwen T (Wife of Resident) published on 17 November 2023 Submitted via Website
Overall Experience

All staff are dedicated to giving a high-quality service. Everyone is so friendly and goes the extra mile to keep the atmosphere happy and offer things to do. The food is all home cooked, fresh products and varied. Fluids are on offer all day long ensuring the hydration levels are good. The only area that could do with attention is the overall decor in rooms and shared areas.

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Review from Ann H (Partner of Resident) published on 11 May 2023 Submitted via Postal Card
Overall Experience

My experience is that the staff are always friendly and very, very supportive. Nothing is too much. Always there for my partner, can't do enough for him. Good getting him into doing things and playing games. It is an excellent care home, second to none.

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Review from Becky T (Daughter of Resident) published on 11 May 2023 Submitted via Postal Card
Overall Experience

It's only been a few days that my dad has been here, but so far everything has been excellent. The staff have been so good with my dad and us. We have really struggled with the decision that he needs more care than we can give him and they understand this. So far everything is very positive and my dad is happy.

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Review from Angela B (Daughter of Resident) published on 26 April 2023 Submitted via Website
Overall Experience

The care home feels like one big family run by some amazing carers who actually do care. The food is delicious, again prepped and served by cooks that do care and cater for all needs. Improvements are required with the decor and furniture to make it more appealing and a good overall clean.

Reply from Alastair Kirk, Registered Manager at Westwood

Good afternoon. Thank you for taking the time to review our care home. We are continuously seeking ways to keep improving, so greatly appreciate your positive feedback and all staff are able to see your kind-hearted words. Improvements are continuously being made to Westwood and we endeavour to ensure that all points raised are part of these improvements. Thank you.

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Review from Lynne H (Daughter of Resident) published on 20 April 2023 Submitted via Website
Overall Experience

I was lucky enough to find my beautiful mum a place at Westwood, and whilst she lived there, she received nothing but the absolute best love and care she could have possibly have got, away from her blood family! I will be forever in their debt for how they looked after my darling mum at the end of her life.

Reply from Alastair Kirk, Registered Manager at Westwood

Good morning. Thank you so much for your lovely, kind and heartfelt words. We are always looking for ways to improve, but we also really appreciate and love to read the positive feedback we receive, so thank you. All feedback has been passed on to staff and they are very grateful and every positive review we receive gives us a huge lift. Thank you, and please keep in touch!

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Review from S B (Daughter of Resident) published on 20 April 2023 Submitted via Website
Overall Experience

Westwood care home looks after my mum and they are always informative and helpful, my mum is well looked after and I am confident in the care she is receiving. She is well fed and seems happy. The home seems to have improved over the last few months

Reply from Alastair Kirk, Registered Manager at Westwood

Good morning. Thank you very much for the positive review. We are consistently looking for ways to improve but also really appreciate the positive feedback we receive. We are extremely pleased to hear that you are confident in the care we are offering and we will continue striving to achieve and improve. Thank you very much.

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Review from D B (Son of Resident) published on 27 March 2023 Submitted via Website
Overall Experience

The staff at Westwood showed a lot of care for Mum throughout her stay there. This was especially so in the final weeks of her life when we spent a lot of time with her and saw with our own eyes how dedicated the staff were.

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Review from S F (Daughter of Resident) published on 23 March 2023 Submitted via Website
Overall Experience

Welcoming to visitors, and kind to residents. Good fresh food cooked on the premises. The home has a good atmosphere. Poor building maintenance when the heating was off for weeks in a very cold spell because the boiler needed replacing, also laundry machines regularly breaking down was not good. The situation has now been resolved and was no reflection on the staff who coped very well. The home needs a lift!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 October 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Westwood.

Accreditations

There are no accreditations posted yet for Westwood.

Meet the Team (2)

Natalie Prangnell-White
Natalie Prangnell-WhiteJob Title:Group Registered ManagerJoined: 2022

Natalie joined Ochre Care in March 2022 as a Registered Manager of Abbey Lea Care Home. She recently progressed to Group Registered Manager, overseeing Westwood Care Home as well.

Benefitting from over 16 years of experience in care, Natalie’s warm, empathetic approach and wealth of knowledge and understanding have been gained from her direct work in community care, initially as a carer and then in care administration and management.

In addition to her care experience, Natalie holds a first-class honours degree in Business Leadership and Management and is currently undertaking a Level 5 Diploma in Health and Social Care Management.

Natalie believes in empowering, supporting and developing her teams, so they feel happy and confident in their work and encouraged to progress. This positive ethos allows Ochre Care to deliver excellent, person-centred care with kindness and a sense of community at its core.

Dawn Gowdy
Dawn GowdyJob Title:Deputy ManagerJoined: 2023

Dawn joined Ochre Care in 2023 as Deputy Manager of Westwood Care Home, overseeing the smooth running of the home each day.

She was encouraged to pursue a career in care following her father’s experiences in the sector which gave her a desire to contribute positively to the care provision in her local area. She has experience in delivering support both in the community and in care home settings, in care support roles and as the manager of a specialist dementia unit within a large nursing home.

Dawn’s priority is ensuring each resident is happy at Westwood, receiving the best care from a positive, confident team and enjoying a full social life with a colourful calendar of activities.

Frequently Asked Questions about Westwood

What types of Care is Westwood registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Westwood have?

There are 10 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Westwood?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Westwood to the centre of Selby?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westwood to verify any information. View our terms and conditions. Westwood has an Enhanced Service -more info.