Type of Service
- Residential Home
- For a maximum of 11 Service Users
Primary Care Categories
- Learning Disability / Autism
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Other Care Provided
- Acquired Brain Injury (ABI)
Loading travel time
Care Provided by Heather House
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
Funding & Fees
Contact Heather House to confirm what's included and get a personalised quote
Good to Know
Group / Owner
- Voyage Care
- Private Owned
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (11)
Are you the Owner/Manager of Heather House?View your Advertising Options
Heather House Reviews (1)
Over all time Heather House has 1 review.
Loading...
Review from L H (Relative of Resident) published on 15 March 2018 Submitted via Postal Card•
Overall Experience
The service provided is 1st class with friendly, helpful staff.
The management has an open door policy.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 August 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for Heather House.
Upcoming Events
There are no upcoming events for Heather House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Heather House.
Accreditations
There are no accreditations posted yet for Heather House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Heather House
What types of Care is Heather House registered for?
Learning Disability / Autism, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Heather House have?
There are 11 Single Rooms.
What are the Facilities & Services at Heather House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room are some of the Facilities & Services.
How far is Heather House to the centre of Chester le Street?
1.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Heather House to verify any information. View our terms and conditions. Heather House has a Basic Service -more info.